Job Title: Technology Services Engineer – MSP

Work Location: Gainesville, FL

Direct Hire

Immediate need for a Technology Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Join a fast-growing healthcare technology services provider that delivers secure, reliable IT solutions enabling providers to focus on patient care. We’re seeking a Technology Services Engineer who combines deep technical expertise with strong client management skills to ensure the success of our healthcare partners.

This is a hybrid role that blends technical leadership, project execution, and client relationship ownership. You’ll serve as the primary technical liaison for key accounts—solving complex infrastructure issues, driving service adoption, and ensuring alignment between IT strategy and business outcomes.

What You’ll Do:

• Serve as the technical lead and primary point of contact for assigned client accounts, managing major technical issues, security incidents, and IT projects.
• Build trusted client relationships through clear communication and solution-oriented engagement.
• Lead deployments and implementations across servers, networks, cloud services (M365/Azure), and cybersecurity platforms.
• Manage project delivery from scope to execution, ensuring success across timeline, budget, and client satisfaction.
• Respond to and coordinate critical incidents, collaborating with internal engineers and third-party vendors to drive resolution.
• Provide Tier 3 technical support—troubleshooting and resolving complex infrastructure or system issues escalated from other teams.
• Oversee the service ticket lifecycle for assigned accounts, guiding technicians on prioritization and closure.
• Develop and maintain client technology roadmaps, identifying opportunities to improve reliability, performance, and security.
• Maintain accurate documentation of systems, configurations, and service activities in internal systems (e.g., ConnectWise).
• Mentor junior engineers and share best practices to improve team knowledge and performance.

What You’ll Bring:

• Proven experience managing client relationships in a technical or managed services setting.
• Strong Tier 3 technical proficiency across infrastructure, networking, Microsoft 365/Azure, and cybersecurity.
• Demonstrated success in technical project leadership and client-facing solution delivery.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business terms.
• Strong time management and multitasking skills to balance multiple clients, tickets, and projects.
• Bachelor’s degree in Information Technology, Computer Science, or a related technical discipline.

Why You’ll Love Working Here:

• Partner directly with healthcare organizations whose technology impacts real patient outcomes.
• Work alongside skilled engineers and service leaders who value collaboration and innovation.
• Engage in technically challenging, meaningful work where your expertise drives results.
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays

Senior Accountant

Location: Estero, FL (On-site)
Type: Full-time

We are seeking a Senior Accountant to support and execute core accounting operations for a growing services organization. This is a highly hands-on, in-office role responsible for financial accuracy, billing execution, payroll administration, and month-end close.

This position works closely with executive leadership and project teams while supervising a small accounting staff. The ideal candidate thrives in a fast-paced, detail-driven environment and takes pride in maintaining clean books, predictable cash flow visibility, and reliable financial reporting.

What You’ll Do

• Own daily accounting operations, including AP/AR, general ledger activity, and reconciliations.
• Lead month-end close and prepare draft financial statements for leadership review.
• Process payroll, manage deductions and accruals, and coordinate payroll tax reporting.
• Administer employee benefits programs, including enrollments, deductions, and vendor coordination.
• Prepare and submit project-based and AIA-style billing, including schedules of values and lien waivers.
• Partner with project managers to maintain billing schedules, track margins, and resolve invoicing issues.
• Drive AR collections and monitor billing, retention, and project financial performance.
• Maintain weekly cash flow visibility and manage vendor payment cycles.
• Produce financial reporting packages and maintain executive dashboard metrics.
• Supervise and support accounting staff while maintaining strong documentation and audit-ready records.

What You’ll Bring

• Bachelor’s degree in Accounting required.
• 5+ years of accounting experience, preferably within a services or project-based organization.
• Experience with project billing or construction-style invoicing strongly preferred.
• Proficiency with QuickBooks Enterprise required.
• Payroll administration experience, including tax coordination and accrual management.
• Strong Excel skills and high attention to detail.
• Ability to hold stakeholders accountable for financial inputs and deadlines.
• Strong communication and organizational skills in a collaborative, fast-paced environment.

Why You’ll Love Working Here

• High-impact, hands-on accounting role with executive visibility.
• Opportunity to influence financial processes and reporting accuracy.
• Collaborative, team-oriented environment with cross-functional exposure.
• Stable, growth-oriented organization with long-term career opportunity.

Network Engineer

Tier4Group is seeking a skilled Network Engineer to design, implement, and support secure, high-availability network environments. This role is ideal for someone with solid hands-on networking experience who enjoys troubleshooting, improving infrastructure, and supporting mission-critical systems that truly matter.

What You’ll Do

• Monitor network availability, performance, and reliability; proactively identify and resolve issues to ensure maximum uptime.
• Deploy, support, and maintain network infrastructure including routers, switches, firewalls, and wireless access points.
• Implement and support network security controls to protect systems and data from cyber threats.
• Troubleshoot network outages and performance issues using best-practice methodologies to quickly assess, remediate, and stabilize environments.
• Perform technical analysis during incidents, document root causes, and recommend improvements.
• Collaborate with team members to develop, update, and enforce network standards, policies, and procedures.
• Maintain accurate and up-to-date network documentation in alignment with industry standards.
• Provide technical support and guidance to end users and internal IT teams.
• Communicate clearly with management, delivering regular updates, reports, and technical summaries.
• Stay current with emerging networking technologies, tools, and industry trends.
• Perform other duties as assigned.

What You Bring

• Strong working knowledge of networking fundamentals and protocols: TCP/IP, DNS, DHCP, VLANs.
• Hands-on experience with networking hardware from vendors such as SonicWall, Cambium, UniFi, Meraki, Fortinet, WatchGuard, or similar.
• Solid understanding of network security best practices.
• Experience using network monitoring and troubleshooting tools such as Auvik, Wireshark, SolarWinds, or equivalents.
• Strong problem-solving skills and attention to detail.
• Ability to work independently while collaborating effectively with a team.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in a network engineering, network support, or similar role.
• Industry certifications such as CompTIA Network+ or Cisco CCNA.

Employment Details

• Full-Time | Exempt | Salaried
• Competitive benefits package including:
• Medical, dental, and vision coverage
• Life, AD&D, and disability insurance
• 401(k) eligibility after introductory period
• Standard business hours: Monday–Friday, 8:00 AM–5:00 PM
• Occasional after-hours work may be required

Immediate need for a Technology Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Technology Services Engineer – Client Focused

Join a fast-growing healthcare technology services provider that delivers secure, reliable IT solutions enabling providers to focus on patient care. We’re seeking a Technology Services Engineer who combines deep technical expertise with strong client management skills to ensure the success of our healthcare partners.

This is a hybrid role that blends technical leadership, project execution, and client relationship ownership. You’ll serve as the primary technical liaison for key accounts—solving complex infrastructure issues, driving service adoption, and ensuring alignment between IT strategy and business outcomes.

What You’ll Do:

• Serve as the technical lead and primary point of contact for assigned client accounts, managing major technical issues, security incidents, and IT projects.
  
• Build trusted client relationships through clear communication and solution-oriented engagement.
  
• Lead deployments and implementations across servers, networks, cloud services (M365/Azure), and cybersecurity platforms.
  
• Manage project delivery from scope to execution, ensuring success across timeline, budget, and client satisfaction.
  
• Respond to and coordinate critical incidents, collaborating with internal engineers and third-party vendors to drive resolution.
  
• Provide Tier 3 technical support—troubleshooting and resolving complex infrastructure or system issues escalated from other teams.
  
• Oversee the service ticket lifecycle for assigned accounts, guiding technicians on prioritization and closure.
  
• Develop and maintain client technology roadmaps, identifying opportunities to improve reliability, performance, and security.
  
• Maintain accurate documentation of systems, configurations, and service activities in internal systems (e.g., ConnectWise).
  
• Mentor junior engineers and share best practices to improve team knowledge and performance.

What You’ll Bring:

• Proven experience managing client relationships in a technical or managed services setting.
• Strong Tier 3 technical proficiency across infrastructure, networking, Microsoft 365/Azure, and cybersecurity.
• Demonstrated success in technical project leadership and client-facing solution delivery.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business terms.
• Strong time management and multitasking skills to balance multiple clients, tickets, and projects.
• Bachelor’s degree in Information Technology, Computer Science, or a related technical discipline.

Why You’ll Love Working Here:

• Partner directly with healthcare organizations whose technology impacts real patient outcomes.
• Work alongside skilled engineers and service leaders who value collaboration and innovation.
• Engage in technically challenging, meaningful work where your expertise drives results.
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays

Work Location: Chicago, IL

Immediate need for a Technology Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Technology Services Engineer – Client Focused

Join a fast-growing healthcare technology services provider that delivers secure, reliable IT solutions enabling providers to focus on patient care. We’re seeking a Technology Services Engineer who combines deep technical expertise with strong client management skills to ensure the success of our healthcare partners.

This is a hybrid role that blends technical leadership, project execution, and client relationship ownership. You’ll serve as the primary technical liaison for key accounts—solving complex infrastructure issues, driving service adoption, and ensuring alignment between IT strategy and business outcomes.

What You’ll Do:

• Serve as the technical lead and primary point of contact for assigned client accounts, managing major technical issues, security incidents, and IT projects.
  
• Build trusted client relationships through clear communication and solution-oriented engagement.
  
• Lead deployments and implementations across servers, networks, cloud services (M365/Azure), and cybersecurity platforms.
  
• Manage project delivery from scope to execution, ensuring success across timeline, budget, and client satisfaction.
  
• Respond to and coordinate critical incidents, collaborating with internal engineers and third-party vendors to drive resolution.
  
• Provide Tier 3 technical support—troubleshooting and resolving complex infrastructure or system issues escalated from other teams.
  
• Oversee the service ticket lifecycle for assigned accounts, guiding technicians on prioritization and closure.
  
• Develop and maintain client technology roadmaps, identifying opportunities to improve reliability, performance, and security.
  
• Maintain accurate documentation of systems, configurations, and service activities in internal systems (e.g., ConnectWise).
  
• Mentor junior engineers and share best practices to improve team knowledge and performance.

What You’ll Bring:

• Proven experience managing client relationships in a technical or managed services setting.
• Strong Tier 3 technical proficiency across infrastructure, networking, Microsoft 365/Azure, and cybersecurity.
• Demonstrated success in technical project leadership and client-facing solution delivery.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business terms.
• Strong time management and multitasking skills to balance multiple clients, tickets, and projects.
• Bachelor’s degree in Information Technology, Computer Science, or a related technical discipline.

Why You’ll Love Working Here:

• Partner directly with healthcare organizations whose technology impacts real patient outcomes.
• Work alongside skilled engineers and service leaders who value collaboration and innovation.
• Engage in technically challenging, meaningful work where your expertise drives results.
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays

Job Title: Controller

Location: Fort Myers, FL (On-site)

Type: Full-time

We’re seeking a Controller to own the financial operations of a privately held services and technology organization. This is a highly hands-on leadership role, responsible for day-to-day accounting, financial reporting, and partnering closely with executive leadership to drive growth, profitability, and operational discipline.

You’ll lead the accounting function, ensure financial accuracy and compliance, and serve as a trusted advisor to the President and executive team.

What You’ll Do

• Own day-to-day accounting operations, including G/L, A/P, A/R, payroll, and financial close.
• Prepare and deliver accurate monthly, quarterly, and annual financial statements.
• Manage cash flow, budgeting, forecasting, and financial risk mitigation.
• Lead and mentor accounting staff through hands-on, in-office leadership.
• Partner with external CPAs and consultants on audits, tax filings, and GAAP compliance.
• Oversee invoicing, collections, and contract billing while actively managing A/R cycles.
• Collaborate with project and department leaders on job costing, margins, and profitability.
• Support expansion into new states through regulatory research and entity registrations.
• Manage insurance policies, employee benefits, and related compliance requirements.
• Build and improve financial systems, controls, policies, and reporting processes.
• Provide financial analysis, dashboards, and insights to support executive decision-making.

What You’ll Bring

• Bachelor’s degree in Accounting or Finance (CPA or CMA strongly preferred).
• 5+ years of progressive financial leadership experience in a services-based organization.
• Deep knowledge of GAAP, financial reporting, budgeting, forecasting, and cash flow management.
• Hands-on experience with QuickBooks and advanced Excel proficiency.
• Proven ability to lead, mentor, and develop accounting teams in person.
• Strong business acumen and the ability to partner cross-functionally with executives.
• Detail-oriented, highly organized, and comfortable operating in a fast-paced environment.

Why You’ll Love Working Here

• High-visibility role with direct access to executive leadership.
• Opportunity to shape financial strategy and operational best practices.
• Hands-on ownership with real impact on company growth and profitability.
• Competitive salary and comprehensive benefits package, including medical, dental, vision, 401(k), and generous PTO.
• Stable, full-time, on-site role with a collaborative leadership team.

Immediate need for a Senior Network Security Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Senior Network Engineer – Security Focus

What You’ll Do

As a Senior Network Security Engineer, you’ll be a technical leader for client network environments — architecting secure solutions, troubleshooting complex issues, and partnering with IT Directors and engineers to maintain uptime and compliance.

Responsibilities:

• Design & Support Networks: Build and support LAN/WAN and wireless networks using platforms like Ubiquiti, Meraki, Cambium, Aruba, Cisco, and Ruckus.
• Firewall Management: Configure and maintain next-gen firewalls (SonicWall, Fortinet, Palo Alto, Meraki); implement least-privilege rulesets, IDS/IPS, SSL/TLS decryption, and SD-WAN policies.
• Network Security & Segmentation: Design VLAN segmentation, VRF/multi-tenant environments, and L2/L3 micro-segmentation; implement 802.1X, DHCP snooping, and device profiling.
• Wi-Fi & Access Control: Deploy secure WLANs using xPSK or RADIUS authentication (WPA2/WPA3-Enterprise, EAP-TLS) and manage certificate-based access.
  
• Zero Trust & Edge Hardening: Contribute to ZTNA initiatives, minimizing implicit trust and reducing VPN reliance.
  
• Threat Detection & Monitoring: Use NetFlow, Auvik, and firewall analytics to identify anomalies, implement threat intel blocklists, and coordinate response actions.
  
• Compliance & Documentation: Maintain configuration baselines, backups, and security standards; forward syslog data to SIEM for analysis and auditing.
  
• Collaboration & Escalation: Act as Tier 3 escalation for network and security issues; mentor junior engineers and contribute to knowledge sharing.

What You’ll Bring:

• 7+ years of hands-on experience designing, implementing, and supporting network infrastructure and security environments.
• Strong expertise in routing, switching, firewalls, and wireless technologies — ideally within an MSP or healthcare IT setting.
• In-depth understanding of TCP/IP, VLANs, RSTP, NAT/PAT, QoS, PoE, DNS, WAN, ISP, and related protocols.
• Proven ability to secure edge environments with 802.1X, ACLs, IDS/IPS, DNS filtering, and threat response workflows.
• Experience with network monitoring and automation tools (Auvik or similar).
  
• Excellent troubleshooting, documentation, and client-facing communication skills.
  
• Self-motivated, detail-oriented, and passionate about building resilient, secure networks.
  
• Willingness to work on-site in Johns Creek / Alpharetta with limited (approx. 10%) client travel.

Why You’ll Love Working Here:

• Work on complex, high-availability networks that support healthcare systems nationwide.
• Collaborate with a team of skilled engineers and architects who value technical excellence.
• Influence infrastructure standards and security best practices across multiple environments.
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and robust PTO..

Work Location: 100% in-office in John’s Creek/Alpharetta area