Salesforce Business Analyst

Type: Full-Time, Permanent
Location: Hybrid (3 days onsite – Cumberland/Smyrna area)
Urgency: High – Hiring ASAP

We are supporting a company undergoing a major technology expansion following a recent acquisition. They are transitioning Salesforce support in-house and seeking a Salesforce Business Analyst who can act as a functional liaison between the business and an offshore development team. This role is ideal for someone who is strong in business analysis, comfortable navigating Salesforce, and able to guide teams toward efficient, scalable solutions.

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Key Responsibilities

• Lead requirements gathering, process mapping, documentation, and user story creation.

• Serve as the primary liaison between business stakeholders and offshore Salesforce developers.

• Support UAT, backlog grooming, and sprint-related activities.

• Review proposed solutions, push back on over-engineering, and promote out-of-the-box Salesforce functionality.

• Navigate Salesforce comfortably (reports, dashboards, record types, page layouts, basic setup).

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Must-Have Experience

• Strong functional BA background with hands-on Salesforce experience (primarily Sales Cloud).

• Ability to communicate effectively with offshore teams and ensure clarity of requirements.

• Experience in an enterprise environment preferred.

• Project-based Salesforce experience valued over total years.

• Excellent communication, documentation, and cross-functional collaboration skills.

 

Willow IT Pharmacist Enterprise Architect
Direct Hire | Full-Time | Remote – Prefer candidates in EST or CST Time Zones

Competitive Sign-On Bonus!

 

Position Overview

We are seeking a highly skilled and motivated Willow IT Pharmacist Enterprise Architect to join our team in a remote capacity (occasional travel may be required). The ideal candidate will bring both clinical pharmacy expertise and technical proficiency in Epic Willow and Beacon to support oncology workflows and ensure safe, effective, and efficient patient care. The role requires active U.S. pharmacist licensure and a strong background in oncology, with a preference for candidates who are already Epic certified on Willow, and ideally Beacon.

 

Key Responsibilities

• Serve as the primary IT Pharmacist for Epic Willow build, implementation, optimization, and support.
• Collaborate with medical oncologist, clinical pharmacy, oncology nursing and IT teams to design and optimize workflows that improve oncology treatment planning, order sets, and medication management.
• Participate in system build, testing, validation, and documentation activities in Epic Willow and Beacon.
• Analyze, design, and implement oncology protocols, treatment plans, and order sets to align with clinical standards of care.
• Troubleshoot issues and provide support to end-users, ensuring timely resolution of Beacon/Willow-related problems.
• Partner with key stakeholders to identify opportunities for system enhancements and workflow improvements.
• Ensure compliance with regulatory standards, patient safety initiatives, and organizational policies.
• Participate in ongoing education and training to maintain Epic certifications and stay current with oncology and pharmacy best practices.

 

Qualifications

Required:

• Licensed Pharmacist in the U.S. (any state).
• Strong oncology background (combination of clinical and/or IT).
• Experience with Epic.
• Ability to achieve and maintain Epic certifications.
• Epic experience strongly preferred.

 

Preferred:

• 1^st Preference: Epic Willow and Beacon certifications.
• 2^nd Preference: Epic Beacon certification and able to obtain a Willow certification within 60 days of employment.
• 3^rd Preference: An oncology background that is able to obtain Willow and Beacon certifications within 60 days of employment.
• Experience in building oncology protocols, treatment plans, and order sets.
• Prior experience in pharmacy informatics roles.

 

 

Digital Marketing Manager

Overview
We are seeking a data-driven Marketing Manager to lead content strategy and digital demand generation efforts for a technology-focused business unit. This role is responsible for driving site traffic, converting visitors into leads, and optimizing campaign performance through content creation, automation, and analytics. The position works cross-functionally with marketing, creative, and product teams.

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Responsibilities

• Develop and manage content that attracts and engages a qualified audience, including blogs, reports, webinars, infographics, and additional awareness/consideration-stage materials.

• Partner with creative teams to produce high-value assets such as ebooks, videos, case studies, and whitepapers.

• Drive new lead generation—particularly marketing-qualified leads—by optimizing calls-to-action, landing pages, and other lead generation channels.

• Enhance and maintain marketing automation and lead nurturing workflows, including emails, forms, segments, CTAs, social posts, and landing pages.

• Publish blog content regularly to support campaigns and increase site visibility through SEO, social media, and subscriber engagement.

• Grow and nurture the subscriber base by delivering helpful and relevant content tailored to audience needs.

• Improve organic search performance through ongoing SEO optimization.

• Collaborate with product teams to communicate product updates and educate internal and external stakeholders on product features and benefits.

• Produce product-focused content such as website copy, landing pages, blog posts, and sales enablement materials to support market positioning.

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Qualifications

Required:

• BA/BS degree or equivalent experience in marketing

• 3+ years of experience in B2B digital marketing or content marketing

• Strong communication skills and creative thinking abilities

• Ability to leverage data to drive marketing decisions

Preferred:

• Degree in Marketing or Communications

• Experience with SEO, Google Analytics, and LinkedIn Ads

• Familiarity with SaaS or IoT markets
• 2+ years of experience using HubSpot for automation, blogging, and workflow-based lead nurturing
  

Salesforce Technical Lead / Release Manager

Location: Hybrid, 3 days – Cumberland Area, Atlanta, GA
Job Type: Full-time

About the Role
Our client, a fast-growing company in the building materials and services industry, is seeking a Salesforce Technical Lead to drive technical direction, oversee offshore development, and manage the end-to-end Salesforce release process.

Key Responsibilities

• Lead technical implementation and architecture decisions across Salesforce features

• Guide offshore development teams and troubleshoot technical issues

• Review code for quality, performance, and adherence to best practices

• Manage full release cycles, including deployments, testing, and documentation

• Ensure solutions are scalable, efficient, and aligned with business needs

What We’re Looking For
Required:

• 5+ years of Salesforce development (Apex, LWC, Flows)

• Strong code review and technical leadership experience

• Experience guiding offshore teams

• Deep understanding of Salesforce architecture and development standards

• Salesforce Platform Developer I (Developer II preferred)

Preferred:

• Experience with release management in enterprise environments

• Familiarity with Agile/Scrum and CI/CD pipelines

• Comfortable working with distributed teams across time zones

Why Join This Opportunity

• Lead the technical direction of a high-impact platform

• Hybrid work model with a collaborative team

• Competitive salary and opportunity for growth

Now Hiring: Level 3 Field Technician / IT Operations Support
Location: Hudson, NY (Onsite)
Contract Duration: 11 Months
Target Start Date: December

Join a high-impact M&A integration team.
We’re seeking a seasoned Level 3 Field Technician to join our client’s SWAT team supporting a newly acquired site in Hudson, NY. This is not your average support role, you’ll be the on-the-ground technical lead, driving critical integration activities, system discovery, and operational continuity.

If you’re a technical generalist with strengths in networking, systems, and field operations, and especially if you’re a veteran with a mission-first mindset — this is your opportunity to make a real difference.

What You’ll Do:

• Be the onsite IT lead during M&A integration

• Deploy and configure Cyberstack across the network, servers, and endpoints

• Map the current IT environment, systems, and infrastructure

• Assist with completing an extensive cybersecurity audit (800+ controls)

• Drive remediation and follow-up based on audit results

• Support daily IT operations and collaborate with central integration teams

What You’ll Bring:

• A broad technical skillset across networking, systems, and field support

• Strong troubleshooting and documentation skills

• Confidence working independently in fast-moving environments

• Exceptional organization and communication skills

• Prior military service is a strong plus — adaptability and mission focus are highly valued

Additional Details:

• Location: 100% onsite in Hudson, NY (no travel)

• Duration: 11-month contract (tied to site closure)

• Future Potential: While this role is contract-based, there may be opportunities within the broader IT organization

Ready to make an impact during a pivotal integration?
Apply now and bring your skills to the front lines of transformation.

Now Hiring: Enterprise Architect (6–10 Week Contract)
Location: Onsite in Hudson, NY
Duration: 6–10 weeks | Start Date: December 2025 | Schedule: Monday–Friday (Full Onsite)

Are you a strategic thinker with deep technical expertise in enterprise architecture? We’re looking for an Enterprise Architect to join a short-term, high-impact engagement with a nationally recognized organization. This project offers a unique opportunity to shape the future-state architecture of a recently acquired business unit while driving real transformation from the ground up.

What You’ll Do:

• Map and analyze current-state vs. target-state architecture across ERP, infrastructure, and data systems.

• Define the integration roadmap, including interim architecture and a clear cutover sequence.

• Identify and eliminate system redundancies, streamlining enterprise operations.

• Establish a centralized knowledge base for IT teams to align on systems and strategy.

• Collaborate closely with stakeholders to ensure architectural alignment with business goals.

What You Bring:

• 5+ years of experience as an Enterprise Architect in ERP, infrastructure, and enterprise data environments.

• Strong background in systems integration and architectural mapping.

• Excellent communication skills with both technical and business teams.

• A hands-on mindset and comfort working in fast-moving, complex organizational structures.

• Availability to be fully onsite in Hudson, NY, Monday through Friday.

Contract Details:

• Engagement Length: 6–10 weeks, based on project needs

• Location: Onsite only (Hudson, NY) – no remote or hybrid options

Ready to step into a role where your architecture skills can make a lasting impact? Apply now to be considered for this critical project.

Job Title: Observability Engineer – Grafana & Kubernetes
Location: Downtown Atlanta, GA, hybrid (potential to be remote)
Duration: 6+ Month contract 

About the Project:
Our client, a leading global enterprise, is undertaking a major Observability platform consolidation initiative, migrating from Splunk to Grafana as their enterprise solution. They are seeking a Grafana and Kubernetes specialist to help define the migration strategy and stabilize the platform as it scales.

Key Responsibilities

• Lead the migration from Splunk to Grafana, ensuring platform stability and scalability.

• Deploy and manage Kubernetes clusters, including resource scaling and optimization.

• Implement and configure Grafana OSS distributed deployments.

• Work hands-on with Grafana Alloy, Loki, and Mimir for data ingestion and visualization.

• Apply best practices for Grafana dashboards, monitoring, and alerts.

• Collaborate with internal teams to define migration strategy and observability standards.

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Required Skills & Experience

• Splunk-to-Grafana migration experience – must be proven at an enterprise scale.

• Grafana expertise – deep platform knowledge beyond user-level proficiency.

• Kubernetes & AWS/EKS – manage clusters, scale resources, and optimize deployments.

• Deployment tools – experience with Helm and ArgoCD.

• Telemetry & logging – hands-on with Grafana Alloy for OpenTelemetry, Loki, and Mimir.

• Data ingestion & observability patterns – understand best practices for metrics, logs, and alerts.

• Authentication & security – experience with migrating from BASIC auth or similar setups.

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Preferred Qualifications

• Experience with enterprise cloud environments.

• Previous work on large-scale platform migrations.

• Strong collaboration and communication skills for cross-functional teams.

Why Join:

• Opportunity to work on a high-impact, enterprise-wide observability initiative.

• Collaborate with experienced teams in a fast-paced, innovative environment.

• Short-term engagement with potential for future opportunities.

How to Apply:
Please submit your resume and a brief summary of your relevant experience. Candidates must be flexible on location and hourly rates, as this is a niche skill set engagement.

Client Services Director – Northeast and Tri-State Area (Remote) 

Direct Hire

Remote – New England Area 

 

Position Overview 

As a Client Services Director, you will play a pivotal role in driving Tier4 Group’s growth across the Tri-State Area and New England markets. You’ll build, nurture, and expand relationships with new and existing clients while delivering innovative recruitment solutions and resources that solve complex business challenges. 

This is a remote role requiring a strategic thinker and natural relationship-builder who thrives in a fast-paced, collaborative environment and is motivated by creating measurable business impact through exceptional service. 

 

Key Responsibilities:  

• Develop and expand client partnerships by identifying hiring needs, building trusted relationships with key decision-makers, and providing tailored recruiting solutions. 

• Drive new business growth through proactive outreach, consultative selling, and market engagement within assigned territories. 

• Partner closely with Tier4 recruiters to ensure each role is thoroughly qualified and that candidates are presented with precision, speed, and quality. 

• Deliver an exceptional client experience from first conversation to placement, ensuring Tier4 Group remains a trusted, long-term partner. 

• Collaborate cross-functionally with internal teams to leverage Tier4 Group’s diverse service offerings, from contingent recruiting to executive search and project solutions. 

• Stay informed on market trends, emerging technologies, and hiring challenges to serve as a strategic advisor to clients. 

• Represent Tier4 Group at regional networking events and industry functions to increase brand visibility and build new relationships. 

 

You’ll thrive in this role if you: 

• Bring 5+ years of proven success in a client-facing business development or account management role within the technology recruiting industry. 

• Have a strong networking with the ability to drive new revenue and expand existing relationships. 

• Possess excellent communication and presentation skills, with the ability to engage senior-level decision-makers. 

• Demonstrate success in partnering with recruiting teams to deliver high-quality candidates aligned to the client’s business needs. 

• Have an entrepreneurial mindset with a sense of urgency, accountability, and professionalism. 

• Are well-networked with the New Jersey, New York, and New England markets and their technology landscapes (strongly preferred). 

• Bring a bachelor’s degree or equivalent professional experience. 

 

Why Tier4 Group? 

• A company recognized nationally for its growth, culture, and commitment to building inclusive teams. We’ve been named to the Inc. 5,000 list for seven consecutive years.  

• Remote flexibility with autonomy and support from a collaborative, high-performing team.  

• Competitive compensation, uncapped commissions, and opportunities for professional advancement. 

• A culture built around purpose, relationships, and results. We’re Uncommon. On Purpose. 

 

About Tier4 Group 

Tier4 Group is a woman-owned and diversity-certified technology and professional recruitment firm connecting exceptional talent with top-tier employers seeking to fill critical roles and execute projects. By combining advanced recruitment automation with a personalized, relationship-first approach, Tier4 Group strives to identify the best fit for both the customer and the candidate. 

Recognized as one of the nation’s fastest-growing companies for six consecutive years on the prestigious Inc. 5000 list, Tier4 Group has also received multiple honors from the Atlanta Business Chronicle, including five consecutive Pacesetter Awards and recognition as one of Georgia’s Best Places to Work. To learn more, visit www.tier4group.com. 

 

 

 Microsoft Fabric Solutions Architect

Position Overview

Tier4 Group is seeking an accomplished Microsoft Fabric Solutions Architect to lead the design, implementation, and modernization of enterprise-scale analytics platforms. In this senior consulting role, you will serve as a trusted advisor to clients, architecting end-to-end data solutions within the Microsoft Fabric ecosystem and driving digital transformation initiatives that deliver measurable business impact. This role will report directly to the VP of Enterprise Architecture.

You will guide clients through strategic data modernization—envisioning Lakehouse architectures, implementing medallion-layered data models, and orchestrating large-scale data migrations. This role requires both deep technical expertise and the ability to engage executives and technical teams in shaping data strategies that align with business objectives.

Key Responsibilities

• Lead enterprise data modernization initiatives leveraging Microsoft Fabric’s unified analytics platform across Data Engineering, Data Science, and BI domains.
• Architect and design Lakehouse and medallion architectures (Bronze, Silver, Gold layers) using Fabric’s Delta tables to support scalable, high-performance, and governed data ecosystems.
• Define and implement data orchestration strategies** using Fabric Data Pipelines and Notebooks (PySpark), modernizing legacy ETL frameworks such as SSIS.
• Oversee large-scale data migrations, including full end-to-end transitions (e.g., 22TB Redshift warehouse migrations) into Microsoft Fabric, ensuring continuity, integrity, and performance optimization.
• Leverage Fabric’s table mirroring and integrated Data Warehouse capabilities to unify disparate data sources, enabling near real-time analytics and reporting.
• Collaborate directly with client executives, architects, and engineering teams to translate business requirements into scalable, sustainable data architectures.
• Establish and evangelize best practices for data modeling, governance, lineage, and performance tuning within Microsoft Fabric.
• Support pre-sales activities by leading client workshops, developing architecture blueprints, and creating proofs of concept that demonstrate Fabric’s value.
• Mentor junior consultants and engineers, fostering technical excellence across engagements.

Qualifications

• 7+ years of experience in data architecture, engineering, or BI modernization, with at least 2+ years hands-on in Microsoft Fabric.
• Proven experience architecting and implementing Lakehouse and medallion architecture frameworks using Delta tables.
• Strong proficiency in PySpark, Data Pipelines, Fabric Notebooks, and Fabric Data Warehouse.
• Demonstrated success in migrating large-scale data platforms(e.g., Amazon Redshift, Azure Synapse, SQL Server) into Microsoft Fabric.
• Deep understanding of ETL/ELT design, data modeling, metadata management, and data governance.
• Exceptional communication and consulting skills, with the ability to influence senior stakeholders and translate technical solutions into business outcomes.
• Experience working in a consulting or client-facing architecture capacity.

Preferred Skills

• Microsoft certifications: Azure Data Engineer Associate, Fabric Analytics Engineer Associate, or Azure Solutions Architect Expert.
• Experience integrating Power BI and Fabric-based semantic models.
• Familiarity with CI/CD pipelines, Git, and DevOps practices for Fabric deployments.
• Thought leadership experience (e.g., presenting at conferences, publishing blogs, or contributing to data architecture communities).

Director, Digital Workplace Services

Full-Time | Hybrid | Atlanta, GA (East Cobb near The Battery)

Overview:
We’re seeking a dynamic Director of Digital Workplace Services to lead the strategy, operations, and continuous improvement of our global end-user technology ecosystem. Reporting to the VP, IT Infrastructure & Operations, this role oversees all aspects of digital workplace operations — including the Global IT Service Desk and Computer Café, desktop support, IT asset management, and Microsoft 365/Active Directory platforms.

This highly visible leadership position will shape the organization’s digital workplace strategy, drive service excellence, and ensure a superior end-user experience across the enterprise.

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Key Responsibilities:

• Strategy & Leadership

  • Develop and execute the strategic vision for global Digital Workplace Services, including the service desk, end-user computing, and Office 365 product strategy.

  • Lead and mentor a global IT operations team to ensure effective service delivery, collaboration, and continuous improvement.

  • Define goals, objectives, and budgets for Digital Workplace Services aligned with organizational priorities.

• Operations Management

  • Oversee lifecycle management of IT software and hardware assets to ensure compliance, utilization, and alignment with digital workplace strategy.

  • Ensure IT service delivery is monitored effectively and continuously improved through proactive action planning and process optimization.

  • Serve as a point of escalation for complex end-user issues and drive timely resolution.

  • Partner with IT and business leaders to enhance operational quality, performance, and customer satisfaction.

• Governance & Process Improvement

  • Lead service delivery governance and incident, problem, and change management processes (including participation on the Change Approval Board).

  • Identify efficiency opportunities and develop business cases for digital workplace technology investments.

  • Oversee audits and ensure all compliance requirements are met for Digital Workplace Services.

  • Track and report key service level metrics and performance analytics to measure and improve IT operations effectiveness.

• Vendor & Stakeholder Management

  • Manage vendor and supplier relationships to ensure quality and cost-effective delivery of services.

  • Build and maintain strong relationships with business partners to ensure end-user needs and productivity goals are met or exceeded.

• Innovation & Delivery

  • Stay current on trends in end-user support, technologies, and best practices.

  • Lead digital workplace service projects, ensuring delivery on time, within budget, and with high quality.

  • Support technology procurement processes for new hardware and software.

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Qualifications & Experience:

• Education: Bachelor’s degree in Computer Science, Information Systems, Business, or related field.

• Experience:

  • 10–15+ years of progressive IT experience.

  • Minimum 5 years leading an IT Service Desk (insourced or outsourced) for a mid-to-large organization.

  • 5+ years supporting and maintaining remote end-user services.

  • Proven experience designing, implementing, and improving Digital Workplace or End-User Computing environments.

• Technical Expertise:

  • Deep understanding of desktop systems, Office 365 product suite, Active Directory, and identity/access management.

  • Demonstrated experience with IT asset management, ITSM platforms, and incident/problem/change management.

  • ITIL certification preferred.

• Leadership & Communication:

  • Strong people leadership skills with a track record of building and developing high-performing teams.

  • Excellent communication, interpersonal, and negotiation skills across all organizational levels.

  • Strategic thinker with proven ability to manage multiple priorities and deliver measurable outcomes.

• Additional Skills:

  • Experience managing IT budgets.

  • Knowledge of Agile/Scrum and basic product management principles.

  • Strong problem-solving and critical-thinking skills, with a focus on customer service and operational excellence.

Engineering Lead
Full Time
Location: Preference given to NYC candidates who are open to some onsite presence, but open to Remote EST zone
Tech Stack: Typescript, React, Nodejs
Should have a real passion for AI and LLM

Our client, a fast-growing and well-funded B2B SaaS startup, is seeking an Engineering Lead to help drive the next phase of their platform’s evolution. This individual will partner closely with senior leadership to shape priorities, influence technical direction, and oversee the delivery of meaningful enhancements that directly impact customers.

In this role, you’ll balance technical leadership with hands-on engineering, guiding a team through complex initiatives while still contributing to the codebase yourself. You’ll be responsible for ensuring the platform is built to scale, highly reliable, and continually optimized for customer needs.

The right candidate will bring a strong mix of team leadership, technical expertise, and a passion for innovation, thriving in an environment where mentorship, collaboration, and building for long-term success are core to the mission.

Our client is open to remote work, but employees must work EST hours.

Responsibilities 

• Collaborate with the VP of Engineering and CPO to identify, scope, and prioritize impactful platform initiatives

• Oversee and support a team of 3–5 engineers, ensuring timely delivery of high-quality solutions

• Actively contribute to the codebase alongside your team, driving projects forward with hands-on development

• Foster professional growth by coaching, mentoring, and guiding engineers through training and performance feedback

• Architect, implement, and maintain scalable, fault-tolerant systems that power mission-critical customer experiences

Requirements

• 5+ years experience of building business- and consumer-facing applications
• Expert-level knowledge of Typescript, specifically for React and Node.js.
• SaaS startup experience required
• Understands API design
• Deep understanding of data synchronization and orchestration with many third-party integrations
• You’ve built products or applications leveraging LLMs and AI
• Customer-facing experience (B2B & B2C)

Additional Qualifications

• Interest in serving as an advocate for developers and external integration partners
• Strong analytical mindset with proven problem-solving and organizational abilities
• Excellent command of written and spoken English
• Enthusiasm for continuous learning and sharing knowledge with others
• Approaches work with positivity and professionalism, fostering a respectful team environment
• Effective communicator with the ability to articulate ideas clearly
• Comfortable providing thoughtful feedback on product design while valuing the perspectives of teammates
• Demonstrated success collaborating with both technical and non-technical stakeholdersT
• Take a user-focused approach to development and care about solutions that are robust, scalable, and easy to use

• Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates
• Are passionate about the potential of AI to reach and benefit a wide audience, and eager to tackle cutting-edge problems in AI safety and conversational AI
• You have experience working with Twilio