IT Software Technology Archives - Tier4 Group

Senior QA Engineer
Job Description: Senior AI Quality Engineer

Location: Peachtree Corners, GA
Work Type: Full-Time | On-Site

About the Role

We are looking for a Senior AI Quality Engineer to help redefine how software quality is achieved in modern, cloud-native systems. This is not a traditional QA role focused solely on manual testing or scripted automation. Instead, you will play a key role in building a forward-looking quality practice that integrates intelligent automation, AI-assisted workflows, and scalable test strategies.

You’ll work closely with engineering teams to embed quality into every stage of development, while also exploring how machine learning and AI-powered tools can increase efficiency, visibility, and reliability across complex systems.

This role is ideal for someone who enjoys solving hard problems, finding failure points before they occur, and pushing quality engineering into its next evolution.

What You’ll Do

Drive End-to-End Quality

Take ownership of quality across applications, APIs, data systems, and cloud environments.

Influence how systems are designed to ensure testability, resilience, and long-term maintainability.

Establish measurable quality standards and continuously improve how they are tracked and achieved.

Build Intelligent Testing Systems

Develop and maintain automated testing frameworks across multiple layers, including integration and end-to-end scenarios.

Apply AI tools to accelerate testing workflows, enhance coverage, and detect defects earlier in the development cycle.

Identify repetitive or manual processes and replace them with automated, intelligent solutions.

Validate Data & Cloud Systems

Perform in-depth validation of data pipelines, ensuring accuracy, consistency, and performance.

Test cloud-based environments and services to ensure reliability across deployments and integrations.

Work within CI/CD pipelines to enforce consistent quality gates before release.

Collaborate Across Engineering

Partner closely with developers to shift testing earlier in the development process.

Contribute to architecture discussions to surface risks before implementation begins.

Participate in diagnosing production issues and identifying root causes.

Evolve the Quality Practice

Help define and implement an AI-driven quality engineering approach.

Introduce tools and frameworks that improve testing speed, insight, and scalability.

Strengthen visibility into system health, test coverage, and defect trends.

What You Bring

Required

5+ years of experience in quality engineering, software testing, or a related field.

Strong experience with both manual testing approaches and automated testing frameworks.

Hands-on experience with modern testing tools (such as Playwright, Cypress, Selenium, or similar).

Solid understanding of cloud-based systems and deployment environments.

Advanced SQL skills, including data validation, performance analysis, and troubleshooting.

Experience working within CI/CD pipelines and Agile development environments.

Ability to work on-site full-time in Peachtree Corners, GA.

Preferred

Experience incorporating AI or machine learning tools into testing workflows.

Familiarity with performance, load, or stress testing techniques.

Exposure to large-scale, distributed, or data-intensive systems.

Ability to build scripts or lightweight tooling to support testing and diagnostics.

Experience with observability, logging, or monitoring platforms.
May 14, 2026
Project Management Consultant
Senior Project Manager Consultant (PMO / Enterprise Delivery)

Location: Hybrid – Sandy Springs, GA (Onsite Tuesday–Thursday)

Duration: 6-12 months+ Contract

Start Date: Immediate Need

Overview

Our client is seeking a senior-level Project Manager to lead complex, cross-functional enterprise initiatives within a mature but evolving PMO environment.

This is not a traditional task-driven Project Manager role. The ideal candidate will operate as a strategic program lead managing multiple interdependent initiatives across business functions including Customer Service, Finance, HR, and Sales & Marketing.

The primary initiative will focus on driving the rollout and adoption of a new Professional Services Automation (PSA) platform across various internal business groups.

This individual must be highly independent, executive-facing, and comfortable operating in complex enterprise environments with global stakeholders across APAC and EMEA.

Required Experience

Executive Stakeholder Management
- Strong executive presence and communication skills
- Experience managing senior business and technology stakeholders
- Ability to drive alignment, governance, escalations, and reporting independently
Complex Program & Project Management
- Experience managing multiple concurrent enterprise initiatives and dependencies
- Ability to coordinate across business units, disciplines, and workstreams
- Comfortable navigating large, fast-paced enterprise environments
- Experience managing 2–3 interdependent projects within a broader program structure
- Ability to identify and manage cross-project impacts and dependencies
Independent Leadership
- Proven ability to lead programs with minimal oversight
- Strong ownership mentality and proactive problem-solving skills
- Ability to create structure, visibility, and operational clarity across initiatives
Tools & Operational Excellence
- Strong Jira expertise beyond basic task management
- Strong executive reporting and governance experience
- AI/automation mindset focused on improving PMO efficiency and operational workflows
Environment / Team
- Mature PMO environment with opportunity to improve execution consistency
- Consultant will help model best practices and elevate delivery standards
- Heavy cross-functional coordination across global teams
- High visibility role interacting with leadership regularly
May 12, 2026
AI & Microsoft Copilot Implementation Analyst 5192
AI & Microsoft Copilot Implementation Analyst 5192
Contract-to-Hire | 6 Months
Cumberland / Vinings Area – Atlanta, GA
First 90 Days Fully Onsite | Hybrid Thereafter (3 Days Onsite / 2 Remote)

Drive the Execution Behind Enterprise AI Transformation!

Our client is investing heavily in Microsoft Copilot, AI-enabled automation, and next-generation productivity tools — and they are building the execution team to scale it.

This newly created role is designed to partner directly with a senior AI solutions leader already driving enterprise AI strategy and architecture. While leadership focuses on roadmap, executive engagement, and solution design, this hire will own the hands-on implementation, automation development, integrations, and day-to-day execution work that brings those initiatives to life.

This is an ideal opportunity for someone who loves building, configuring, automating, troubleshooting, and deploying real-world AI solutions inside the Microsoft ecosystem.

If you are passionate about Microsoft Copilot, Claude, Power Platform, workflow automation, and practical AI implementation — this role puts you at the center of a rapidly growing enterprise AI initiative.

What You’ll Be Doing

AI & Copilot Implementation
- Configure, deploy, and support Microsoft 365 Copilot, Copilot Studio, and Power Platform solutions
- Build and enhance AI-powered workflows, copilots, chat assistants, and productivity automations
- Support the integration of Claude (Anthropic) into enterprise workflows and automation initiatives
- Execute against defined AI implementation roadmaps and delivery priorities
Automation & Workflow Development
- Design scalable low-code/no-code automations using Microsoft Power Platform
- Build intelligent workflows that improve operational efficiency and user productivity
- Support API integrations and connectivity between Microsoft tools and third-party systems
- Help standardize reusable automation frameworks and implementation processes
User Enablement & Adoption
- Troubleshoot deployment, configuration, and adoption issues
- Support end users and business teams as AI capabilities expand across the organization
- Assist with training, documentation, and best practices to drive adoption
- Create repeatable documentation for workflows, integrations, and support processes
What Success Looks Like

First 90 Days
- Ramp up quickly on existing AI and Copilot initiatives
- Partner closely with senior AI leadership on implementation execution
- Deploy and support Microsoft Copilot and automation solutions
- Begin building AI-enabled workflows and integrations
- Provide hands-on troubleshooting and user support during rollout phases
90–180 Days
- Take ownership of execution across multiple Copilot and automation initiatives
- Expand integrations across Microsoft and third-party platforms
- Help scale AI-enabled productivity solutions across business teams
- Lead documentation and process standardization efforts
- Drive broader end-user adoption and enablement
Required Experience & Skills

Must-Haves
- Hands-on experience with Microsoft 365 Copilot, Copilot Studio, and/or Microsoft Power Platform
- Strong practical experience using Claude (Anthropic) within workflows, automation, or AI assistant use cases
- Experience building workflows and automations using low-code/no-code platforms
- Ability to support API integrations and system connectivity initiatives
- Strong execution mindset with the ability to work from defined requirements and rapidly deliver solutions
- Experience troubleshooting issues, supporting users, and driving adoption of new technology tools
Preferred / Standout Experience
- Experience deploying AI-enabled workflows or copilots in enterprise environments
- Ability to bridge technical implementation with business-user enablement and training
- Strong process documentation and knowledge-transfer capabilities
- Experience supporting productivity and automation initiatives within Microsoft ecosystems
- Exposure to Azure services or cloud-based AI integrations
- Basic scripting experience (Power Fx, JavaScript, or similar)
Ideal Background
- 2–5 years of experience in automation, business systems, IT implementation, or AI-focused technical roles
- Strong hands-on builder mentality with an interest in emerging AI technologies
- Comfortable operating in fast-moving environments with evolving priorities
- Highly collaborative and execution-focused
Team Structure
- Works closely alongside senior AI solutions leadership focused on enterprise AI strategy and architecture
- Acts as a dedicated execution layer responsible for accelerating deployment speed and implementation throughput
Why This Role Matters

This position was intentionally created to separate strategic AI leadership from hands-on execution work — enabling the organization to scale AI initiatives faster, improve delivery velocity, and reduce operational bottlenecks.

You won’t just support AI initiatives. You’ll help operationalize them across the business.
May 12, 2026
Senior Director of Core Banking (Core Center of Excellence)
Sr. Director, Core Banking Strategy & Transformation (Center of Excellence)

Location: Remote
Eligibility Requirement: Candidates must reside in one of the following states: Arkansas (AR), Missouri (MO), Oklahoma (OK), Kansas (KS), Florida (FL), Georgia (GA), Tennessee (TN), or Texas (TX)
Compensation: $200K–$275K base + bonus + profit sharing. Up to $350K/year total compensation.

Role Overview

The Senior Director of Core Banking (Center of Excellence) will lead the fundamental re-imagining of the bank’s operational core, transforming technology from a business constraint into a primary engine for growth.

This role is central to architecting the organization for its next phase—building an Enterprise Digital Backbone that supports a $40B future. The leader will drive the modernization of a complex, multi-core banking ecosystem while aligning business strategy, technology platforms, and organizational structure.

Mission & Strategic Objective
- Mission: Transform core banking into a scalable, modern, and business-aligned ecosystem
- Objective: Build an Enterprise Digital Backbone that enables speed, agility, and innovation across all banking domains
Key Responsibilities

Core Transformation & Architecture
- Lead the deconstruction of a 30-year-old monolithic core environment into modular, scalable components
- Drive the transition of:
- Implement modern architectural principles including:
- Reduce point-to-point integrations and enable loosely coupled, domain-driven services
Platform Strategy & Oversight
- Own the strategy and optimization of core platforms (Fiserv, Signature, Thought Machine Vault, TSYS, FIS, etc.)
- Establish and maintain a capability roadmap aligned with enterprise and product strategy
- Drive platform simplification, reuse, and scalability
- Manage vendor relationships across key core providers
Operating Model Transformation
- Transition the organization from a platform-centric to a domain-based, business-aligned model
- Establish best practices across:
- Build a scalable structure supporting both:
Strategic Alignment & Business Partnership
- Act as the bridge between business, product, and technology teams
- Ensure all initiatives align with both:
- Define and track ROI and IRR metrics for platform investments
Risk, Security & Compliance
- Partner with Information Security to enforce best practices across platforms
- Ensure compliance with:
- Own resilience strategy including:
Leadership & Team Development
- Lead a team of ~40 (4–6 direct reports)
- Redesign organizational structure for scale and efficiency
- Coach and develop talent to align with evolving technical and business needs
- Play a key role in leadership succession planning
Required Experience
- 15+ years in banking, financial services, or fintech
- 10+ years of relevant experience across technology, operations, or platform leadership
- 5+ years of leadership experience managing teams
- Deep expertise across core banking platforms and multiple lines of business
Technical & Architectural Expertise
- Strong understanding of:
- Experience modernizing legacy monolithic systems into modular architectures
- Knowledge of:
- Experience building observability practices (telemetry, tracing, monitoring)
Strategic & Problem-Solving Capabilities
- Proven ability to:
- Experience navigating complex environments with multiple stakeholders
Leadership Competencies
- Track record of improving:
- Strong cross-functional collaboration skills
- Ability to influence without direct authority in complex organizations
Preferred Background
- Experience across multiple institutions or environments
- Background with core providers (Fiserv, FIS, Thought Machine, etc.)
- Exposure to M&A or platform consolidation initiatives
- Certifications such as Lean Six Sigma, PMP, or banking/finance credentials
Compensation & Benefits
- Base Salary: $200K–$275K
- Annual Bonus: Target 25% of base salary, with potential payout up to 150% of target based on performance
- Profit Sharing: Included as part of total rewards
- 401(k): Immediate vesting
- Comprehensive health, financial, and wellness benefits
What Success Looks Like (First 12 Months)
- Stand up a domain-based operating model
- Establish structured delivery, capacity, and governance processes
- Deliver measurable progress toward a modern digital core architecture
- Improve alignment between business priorities and technology execution
- Advance adoption of next-generation core platforms
Key Interview Topics

Candidates should be prepared to discuss:
- Leading multi-year core modernization efforts
- Applying EDA and CQRS in real-world environments
- Aligning infrastructure investments with customer and business needs
- Designing secure architectures that minimize PCI and compliance scope
Why This Role
- Opportunity to lead a full-scale transformation of a core banking ecosystem
- Direct impact on enterprise growth and digital strategy
- High visibility with executive leadership
- Clear path toward expanded leadership responsibility
May 5, 2026
Network Operations Center Field Engineer
Title: NOC Engineer II – 1st Shift
Location: Tampa, FL
Monday-Friday
Onsite
Full Time

Role Summary

The NOC Engineer is a critical technical role responsible for monitoring, supporting, and optimizing customer IT environments. This position works directly with customers and internal teams to deliver reliable, secure, and high‑quality IT services across endpoints, servers, cloud platforms, and network infrastructure. Success in this role requires strong technical expertise, analytical thinking, clear communication, and a passion for solving problems before they impact the business.

Key Responsibilities

Customer Support & Incident Response
- Provide technical support to customers via phone, email, and ticketing systems, delivering timely and professional service.
- Respond to, diagnose, and resolve system alerts, incidents, and service requests across supported technologies.
- Troubleshoot issues related to servers, workstations, laptops, mobile devices, cloud services, and on‑premises infrastructure.
- Identify root causes of recurring issues and implement long-term solutions to improve system reliability.
Infrastructure & Systems Management
- Support and administer Microsoft-based environments including Windows Server, Office 365/Microsoft 365, Exchange, Azure, SQL, Terminal Services, and SharePoint.
- Provide network-level support including routers, firewalls, switches, connectivity, and security.
- Monitor system performance, availability, and security across customer environments.
- Perform application installation, system configuration, and infrastructure changes as required.
- Support storage, virtualization, backup, and disaster recovery solutions.
Managed Services & Tools
- Administer and support managed solutions including anti-virus, anti-spam, email archiving, backup systems, monitoring tools, and other company-provided services.
- Analyze customer environments for alignment with best practices and recommend improvements.
- Participate in systems reviews and contribute to continuous service improvement.
Documentation & Reporting
- Accurately document all customer interactions, troubleshooting steps, and resolutions in the ticketing system.
- Maintain up-to-date system and network documentation.
- Track time and work activities to support KPIs, SLAs, and service reporting.
- Assist in compiling technical and management reports as needed.
Collaboration & Escalation
- Provide mentorship and technical support to Tier 1 engineers.
- Collaborate with team members to improve support processes, tools, and documentation.
- Understand when and how to escalate issues to subject matter experts to ensure rapid resolution.
Onsite & Advanced Support (as needed)
- Serve as an onsite contracted Systems Administrator or LAN Administrator for customer engagements.
- Assist with infrastructure projects, migrations, and advanced troubleshooting.
Requirements
- 4+ years of experience resolving Tier2-Tier3 level networking escalations
- Minimum HS Diploma required, further education or certifications preferred
- Ability to commute to the Tampa office 5 days per week
- 1st Shift and 2nd Shift opportunity available
The Perks: Excellent suite of benefits, generous PTO, and broad tech stack to grow your technical skills and experience! Please send a detailed resume today to begin discussions about this opportunity!
April 23, 2026
Network Operations Center Field Engineer – 2nd Shift
Title: NOC Engineer II – 2nd Shift (11 am – 8 pm)
Location: Tampa, FL
Monday-Friday
Onsite
Full Time

Role Summary

The NOC Engineer is a critical technical role responsible for monitoring, supporting, and optimizing customer IT environments. This position works directly with customers and internal teams to deliver reliable, secure, and high‑quality IT services across endpoints, servers, cloud platforms, and network infrastructure. Success in this role requires strong technical expertise, analytical thinking, clear communication, and a passion for solving problems before they impact the business.

Key Responsibilities

Customer Support & Incident Response
- Provide technical support to customers via phone, email, and ticketing systems, delivering timely and professional service.
- Respond to, diagnose, and resolve system alerts, incidents, and service requests across supported technologies.
- Troubleshoot issues related to servers, workstations, laptops, mobile devices, cloud services, and on‑premises infrastructure.
- Identify root causes of recurring issues and implement long-term solutions to improve system reliability.
Infrastructure & Systems Management
- Support and administer Microsoft-based environments including Windows Server, Office 365/Microsoft 365, Exchange, Azure, SQL, Terminal Services, and SharePoint.
- Provide network-level support including routers, firewalls, switches, connectivity, and security.
- Monitor system performance, availability, and security across customer environments.
- Perform application installation, system configuration, and infrastructure changes as required.
- Support storage, virtualization, backup, and disaster recovery solutions.
Managed Services & Tools
- Administer and support managed solutions including anti-virus, anti-spam, email archiving, backup systems, monitoring tools, and other company-provided services.
- Analyze customer environments for alignment with best practices and recommend improvements.
- Participate in systems reviews and contribute to continuous service improvement.
Documentation & Reporting
- Accurately document all customer interactions, troubleshooting steps, and resolutions in the ticketing system.
- Maintain up-to-date system and network documentation.
- Track time and work activities to support KPIs, SLAs, and service reporting.
- Assist in compiling technical and management reports as needed.
Collaboration & Escalation
- Provide mentorship and technical support to Tier 1 engineers.
- Collaborate with team members to improve support processes, tools, and documentation.
- Understand when and how to escalate issues to subject matter experts to ensure rapid resolution.
Onsite & Advanced Support (as needed)
- Serve as an onsite contracted Systems Administrator or LAN Administrator for customer engagements.
- Assist with infrastructure projects, migrations, and advanced troubleshooting.
Requirements
- 4+ years of experience resolving Tier2-Tier3 level networking escalations
- Minimum HS Diploma required, further education or certifications preferred
- Ability to commute to the Tampa office 5 days per week
- 1st Shift and 2nd Shift opportunity available
The Perks: Excellent suite of benefits, generous PTO, and broad tech stack to grow your technical skills and experience! Please send a detailed resume today to begin discussions about this opportunity!
April 23, 2026
AI/ML Engineer
AI / Machine Learning Engineer

Location: Atlanta, GA
Employment Type: Full-Time

Role Overview

We are seeking an experienced AI / Machine Learning Engineer to design, build, and operate intelligent systems that drive automation, insight, and real-time decision-making across the business. This role focuses on practical, production-grade AI — not research prototypes — with an emphasis on reliability, governance, and measurable impact.

You will collaborate across engineering, product, and operations teams to create ML-powered workflows, conversational experiences, predictive models, and automation frameworks that improve efficiency and user outcomes. This is an applied AI role embedded deeply in real systems and real workflows.

What You’ll Be Working On

Intelligent Automation & AI Systems
- Build AI-driven conversational experiences and automated decision logic that operate in real time.
- Design secure data integrations that enable intelligent responses across distributed systems.
- Optimize large language model (LLM) workflows to balance accuracy, latency, cost, and usability.
Machine Learning & Predictive Analytics
- Apply ML techniques to both structured and unstructured datasets.
- Develop models for trend detection, anomaly identification, and proactive operational signaling.
- Implement monitoring and alerting to identify model or system issues early.
Real-Time Operational Intelligence
- Embed AI-powered insights directly into internal tools used by operations and support teams.
- Deliver contextual recommendations, next-best actions, and dynamic guidance based on live system data.
- Increase team productivity through intelligent assistance and knowledge retrieval.
Automation Safety, Governance & Observability
- Build automated diagnostics and remediation workflows with strong safety and audit controls.
- Ensure all AI-driven actions respect authorization policies, security standards, and compliance expectations.
- Create dashboards and reporting for system health, workflow execution, and model performance.
Required Experience & Skills
- 3+ years of professional experience in AI/ML engineering, data science, or intelligent automation.
- Strong proficiency in Python, with experience using ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
- Hands-on experience with modern cloud platforms and managed compute, data, and AI services.
- Experience building real-time, streaming, or event-driven data pipelines.
- Track record of deploying and operating production-grade ML systems.
- Solid understanding of APIs, microservices, and secure integration patterns.
Preferred Experience
- Background working with IoT data, telemetry, or distributed sensor systems.
- Experience with LLM tuning, retrieval-augmented generation (RAG), or conversational AI workflows.
- Familiarity with enterprise workflow automation or customer support platforms.
- Understanding of authentication, authorization, and access-control frameworks.
- Experience balancing AI innovation with operational reliability and governance.
April 22, 2026
Project Manager
IT Security Project Manager

Location: Remote/West Coast Time Zone

We are seeking a mid-level Project Manager (5–7 years experience) to support secure enclave initiatives within a LAA/SCIF-supporting environment. This role focuses on coordinating multiple cross-functional teams to deliver complex efforts that are often classified as large Levels of Effort (LOEs) and managed with full project rigor.

The ideal candidate is highly organized, process-driven, and comfortable enforcing appropriate governance even when work is informally labeled as “small.” This role requires a PM with IA and security-adjacent environments. DUE TO THE NATURE OF THE WORK US CITIZENSHIP REQUIRED!

Key Responsibilities
- Manage the onboarding of new secure enclaves, including current efforts supporting West Coast environments
- Coordinate work across multiple teams, including:
- LAA
- Information Assurance (IA)
- Engineering
- PM and Business Analysis teams
- Lead and manage large LOEs, treating them as full projects when scope, risk, or complexity requires
- Drive consolidation initiatives across program environments
- Apply appropriate project governance and rigor regardless of how work is labeled
- Customize and manage delivery using a standard JIRA project template as requirements are defined and evolve
- Identify, manage, and mitigate cross-team dependencies and delivery risks
- Ensure milestones, timelines, and deliverables are clearly defined, tracked, and communicated
- Recognize when “small” efforts meet the criteria for large-project execution
- Apply large-project processes (planning, tracking, coordination, reporting) whenever thresholds are met
- Enforce discipline and consistency without relying solely on formal project labels
Tools & Process Expectations
- Strong hands-on experience with Jira, including:
  - Managing multiple Jira projects across teams
  - Using Atlassian Plans / Advanced Roadmaps to roll up work into milestones, features, and releases
- Maintain program-level visibility by aggregating stories and deliverables across teams
- Actively manage milestone commitments and ensure teams stay aligned to delivery dates
Required Qualifications
- 5–7 years of experience in project management
- Proven ability to manage multiple concurrent initiatives
- Experience coordinating across technical, security, and business teams
- Strong communication and stakeholder management skills
- Demonstrated ability to introduce and enforce process where ambiguity exists
- IA/security guidelines and working in regulated or secure environments
- Experience supporting enclave, network, or infrastructure-focused initiatives
- Background managing efforts that fall between “project” and “operations” work
April 22, 2026
Salesforce Business Systems Analyst – Hybrid
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Salesforce Business Systems Analyst – Hybrid

Location: Hybrid / Atlanta GA
Industry: Sales Enablement / CRM

Tier4 Group is seeking a hands-on Salesforce Business Systems Analyst (BSA) to support our growing Sales Enablement organization. This role sits at the intersection of business analysis and Salesforce administration and is critical to reducing delivery bottlenecks between business users and engineering.

This is not a traditional BA role and not a junior Salesforce admin position. We are looking for someone who is confident working inside Salesforce—configuring, prototyping, and validating solutions—while partnering closely with business stakeholders to translate needs into actionable, scalable solutions.

What You’ll Do

Salesforce-Focused Responsibilities (Primary)

Work directly in Salesforce to configure and prototype solutions in lower environments (Dev / Sandbox), including:

Custom fields and page layouts

Buttons and quick actions

Screen and record-triggered flows

Reports and dashboards

Support data in / data out activities:

Data exports

Bulk updates

Imports using native tools (e.g., Data Import Wizard, Data Loader)

Quickly translate business asks into proof-of-concept solutions to validate feasibility and user experience

Serve as a Salesforce subject matter expert for Sales Enablement-related questions

Business Analysis & Enablement

Partner with a Sales Success / Business Liaison to:

Clarify requirements

Recommend Salesforce-based solutions

Identify gaps and risks early

Facilitate conversations between business users and technology teams

Create clear, well-structured user stories and acceptance criteria

Hand off validated requirements to the engineering team (Deloitte) for QA, UAT, and production deployment

What This Role Is Not

❌ Not a pure documentation-only BA role

❌ Not a developer or Apex-heavy role

❌ Not limited to user provisioning or L1 admin work

What We’re Looking For

Required Experience

5+ years of experience as a Salesforce Admin, Business Systems Analyst, Product Owner, or hybrid BA/Admin

Strong working knowledge of Sales Cloud concepts (leads, accounts, contacts, opportunities)

Proven ability to configure Salesforce without relying on developers

Comfortable navigating Salesforce Setup, Flow Builder, and Report Builder without assistance

Ability to explain Salesforce capabilities clearly to non-technical users

Nice to Have

Experience supporting Sales, Showroom, or Field Operations teams

Exposure to CRM integrations or awareness of managed packages (no hands-on dev required)

Experience working with offshore engineering teams
April 16, 2026
Sr. Digital Analytics Architect – SEO/GA4, Tableau, SQL
Sr. Digital Analytics Architect – SEO/GA4, Tableau, SQL

Remote (EST hours)

This is a foundational analytics leadership role at the center of a major digital transformation. You won’t just report on data — you’ll define how the enterprise measures success across every digital interaction, from first touch through long-term engagement.

You’ll own the measurement strategy, tracking architecture, governance, and insights that drive product, marketing, and technology decisions. If you thrive in ambiguity, enjoy building from the ground up, and want real influence — this role was built for you.

Must-Have Experience

We’re looking for a hands-on expert with an architectural mindset:
- Deep, hands-on expertise with Google Analytics (GA4)
- Strong experience with tag management and tracking architecture
  (Google Tag Manager, Adobe Launch, data layers, event taxonomy)
- Proven background in digital data analytics — pulling, analyzing, and translating data into insights
- Experience working directly with engineering and product teams on instrumentation
- Strong communication and stakeholder skills — collaborative, low-ego, and culture-first
What Will Help You Stand Out
- Proactively embedding analytics into the product delivery lifecycle (stories, features, initiatives)
- SEO analytics and optimization experience (reporting + advisory)
- Experience with Tableau (migration from Qlik in progress)
- SQL skills strongly preferred
- An architectural, systems-thinking mindset — not just reporting and dashboards
What You’ll Do (First 90–180 Days)
- Take ownership of a new GA4 implementation built by an outside vendor
- Audit, clean up, and standardize existing digital tracking practices
- Establish event frameworks, KPIs, funnels, and data standards
- Embed analytics into early-stage product planning (proactive > reactive)
- Partner closely with PMs, engineers, marketing, and IT prior to releases
- Identify trends, friction points, and optimization opportunities
- Support SEO performance measurement
- Influence the future-state analytics roadmap (Tableau transition underway)
- Mentor one team member in a player-coach capacity
What You Will Own

Enterprise Measurement Strategy
- Define success across acquisition, onboarding, service, and retention
- Align KPIs, event frameworks, and funnels to business outcomes
- Create a unified view of customer behavior across platforms
Tracking & Instrumentation Architecture
- Own the end-to-end tracking architecture
- Design event taxonomies and data layers
- Enable scalable, future-proof instrumentation across web, mobile, and portals
- Lead implementation in GA4, GTM, Adobe Launch, or similar tools
Governance & Data Quality
- Establish tagging standards and release certification
- Ensure data integrity, consistency, and auditability
- Partner with privacy and legal teams on compliance
Insights & Decision Enablement
- Translate behavioral data into actionable insights
- Build executive-level dashboards and reporting frameworks
- Identify drop-offs, friction, and optimization opportunities
Platform Evolution
- Influence and evolve the analytics tech stack
- Lay groundwork for advanced capabilities (journey analytics, attribution, experimentation)
Team & Environment
- Works closely with: Website Team, Product Managers, Engineering, Marketing, IT
- Culture: Collaborative, fast-moving, change-driven
  Low ego. High impact. Strong communication required.
Tech Stack
- Google Analytics (GA4)
- Google Tag Manager / Adobe Launch
- Tableau (replacing Qlik)
- Customer-facing web and portal platforms
April 6, 2026
Cloud Solutions Architect – Data Platforms Direct Hire/Onsite 4885

Cloud Solutions Architect – Data Platforms Direct Hire/Onsite 4885

Tier4 Group is seeking a high caliber Data Architect to join our team and play a pivotal role in shaping modern, data driven solutions for our clients. In this role, you will partner closely with clients, sales leadership, and delivery teams to design, articulate, and evangelize innovative data architectures that solve complex business challenges.

• This is a fulltime, permanent, direct hire opening
• Candidates must be available for direct hire W2 only employment, NO sponsorship is available at this time
• Job is fully onsite in Alpharetta GA. In person interview WILL BE requested for qualified candidates

Key Responsibilities

Solution Design & Architecture
• Engage with clients to understand business objectives and technical requirements, translating them into scalable, secure, and future ready data architectures.
• Design end to end solutions leveraging modern data platforms such as Snowflake, Azure, AWS, and GCP.
• Develop high level architecture diagrams, reference architectures, and solution blueprints covering data ingestion, integration, analytics, and governance.

Presales & Client Engagement
• Partner with sales teams to qualify opportunities, define solution scope, and craft winning technical strategies.
• Lead client presentations, demos, and Proofs of Concept (POCs) that clearly articulate value and differentiation.
• Author and contribute to RFP/RFI responses, including architecture narratives, implementation approaches, and cost estimates.

Thought Leadership & Advisory
• Stay at the forefront of emerging trends in data engineering, cloud platforms, and AI driven analytics.
• Provide strategic guidance on data modernization, cloud migration, analytics enablement, and data governance best practices.
• Position the organization as a trusted partner through insight driven conversations and technical credibility.

Collaboration & Enablement
• Work closely with delivery teams to ensure a seamless transition from presales to implementation, maintaining architectural integrity and client vision.
• Enable internal teams by delivering knowledge sharing sessions, technical workshops, and solution playbooks on new technologies and offerings.

Required Skills & Qualifications

Technical Expertise
• Deep hands on knowledge of modern data platforms such as Snowflake, Databricks, Azure Synapse, BigQuery, or similar technologies.
• Strong experience with ETL/ELT frameworks, data modeling, data integration, and data governance methodologies.
• Familiarity with BI and visualization tools such as Power BI, Tableau, or Qlik, along with foundational advanced analytics concepts.

Presales & Consulting Skills
• Exceptional communication and storytelling abilities, capable of engaging both technical and executive audiences.
• Proven experience developing solution proposals, architecture diagrams, and cost models.
• Strong consulting mindset with the ability to balance technical depth and business outcomes.

Experience
• 8+ years of experience in data engineering, analytics, or related disciplines.
• 3+ years in presales, solution architecture, or consulting roles.
• Hands on exposure to cloud ecosystems (AWS, Azure, GCP) and hybrid data architectures.

Education
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field.

January 23, 2026