Insurance Archives - Tier4 Group

Agentic AI Engineer

Now Hiring: Agentic AI Automation Engineer (Contract)

We’re partnering with a client on a highly visible, new AI initiative and are looking for a hands‑on, senior‑level developer who has actually built agentic AI workflows.

In this role, you’ll work directly with senior leadership to identify automation opportunities, build intelligent agents, and show real ROI. The focus starts with Service Desk and expands across the SRE organization. This is a builder role, not theoretical or purely advisory.

What we’re looking for:
• Strong Python development experience
• Real-world agentic AI and LLM workflow experience
• Ability to work independently, spot opportunities, and execute
• Someone who can both build and think strategically when needed

Location preference:
Atlanta first, but open to strong candidates in the East or Central time zones.
Primarily remote with occasional onsite time for team connection.

Contract role. High impact. Moving quickly.

April 17, 2026
Sales Operations Analyst

Sales Operations Analyst

Remote (U.S. based)
Full-Time

Overview

We’re looking for a Sales Operations Analyst to support a growing business development and revenue team within the insurance industry. This role focuses on Salesforce, sales data, reporting, and system alignment across a complex, integrated environment.

This is a fast-moving role for someone who is detail-oriented, curious, and comfortable with change.

What You’ll Do

• Support and optimize sales processes to improve efficiency and data accuracy
• Administer and support Salesforce, including reporting and dashboards
• Partner cross-functionally with sales, marketing, underwriting, and finance
• Help establish and maintain strong data governance for sales and revenue data
• Develop and maintain reporting on pipeline, performance, and forecasts
• Support the transition from Salesforce dashboards to Tableau
• Troubleshoot CRM and sales tool issues and collaborate on solutions

What You Bring

• 3–7 years of experience in sales operations, business operations, or analytics
• Strong Salesforce experience (required)
• Insurance industry experience strongly preferred
• Experience with Tableau, Power BI, or similar BI tools
• Advanced Excel skills
• Strong attention to detail and ability to work across multiple systems
• Clear communicator who is comfortable asking questions and giving direct feedback

Why This Role

You’ll play a key role in ensuring leaders and sales teams have accurate, reliable data to make decisions. You’ll join a collaborative, high-energy team at a company that values employee engagement, innovation, and long-term career growth.

April 8, 2026
Enterprise IT Provisioning & Onboarding Specialist
Enterprise IT Provisioning & Onboarding Specialist

Location: Onsite in Atlanta, GA near the Battery/Truist Park

Environment: Fast‑paced enterprise supporting thousands of endpoints (PC + Cloud PC)
6 month contract
Pay: $21/hr.

Overview: This Enterprise IT Provisioning & Onboarding Specialist will assist with onboarding readiness for thousands of new hires (both permanent and contract) as the organization continues to grow and acquire. This is an onboarding operations role focused on high-volume access + device provisioning, Day‑1 readiness, automation, and end-user success. This is a Level 1 role and requires strong troubleshooting abilities.

Ideal candidate has a mix of the following:
- Microsoft Entra ID (Azure AD): provisioning, Conditional Access, RBAC, PIM
- Microsoft Intune & Autopilot: large‑scale device enrollment and compliance
- Microsoft 365 licensing services
- ITSM orchestration (ServiceNow, TeamDynamix, etc.)
- Experience in incident management in fast‑paced environments Proven ability to design and maintain scalable documentation, runbooks, and operational playbooks
- Experience defining and managing KPIs, SLAs, and onboarding dashboards for leadership visibility
- Excellent communication skills with the ability to operate calmly and decisively during Day‑1 escalations
Certifications Desired: ITIL® Foundation or higher Microsoft SC‑300 (Identity & Access Administrator) Microsoft MS‑102 (Microsoft 365 Administrator) CompTIA Security+ Azure Administrator (AZ‑104) or equivalent

This is a great “foot-in-the-door” opportunity for a long-term contract with an enterprise organization in heavy growth mode!
April 7, 2026
API Developer
Software Engineer (Java / Spring Boot)

12-Month Contract

Remote

About the Role

We are looking for a seasoned Software Engineer who loves building, learning, and taking ownership of meaningful systems. This role is heavily focused on hands-on coding and close collaboration with Product Owners to deliver reliable, high-quality solutions in an insurance domain environment.

If you enjoy working through complex requirements, understanding the why behind what you’re building, and continuously sharpening your technical craft, this role is for you.

What You’ll Do
- Write production-quality code 35+ hours per week—this is a true hands-on engineering role
- Collaborate with Product Owners and peers to refine requirements and design thoughtful solutions
- Engage directly with Product Owners to understand business intent and translate it into technical execution
- Participate in code reviews, testing, and debugging to ensure high standards of quality
- Triage production issues and implement minor enhancements and fixes
- Contribute to documentation, code quality practices, and continuous improvement initiatives
- Learn and apply insurance domain knowledge to make better long-term technical decisions
Must-Have Qualifications
- Strong proficiency in Java and Spring Boot (core requirement)
- 5+ years of professional software development experience
- Experience with unit testing, debugging, and maintaining production systems
- Self-starter mindset—able to take broad requirements and work independently
- Strong communication skills and emotional intelligence, with the ability to work directly with Product Owners
Technical Experience That Stands Out
- Experience with or interest in additional languages such as Go, Python, and/or JavaScript
- A genuine enjoyment of learning new programming languages and tools
- Exposure to other languages like Python, Golang, C#, or JavaScript (nice to have, not required)
- Familiarity with AI-driven outcomes or systems (bonus, not required)
What Sets You Apart
- Natural curiosity and a desire to understand how things work
- Openness to feedback and continuous learning
- A thoughtful, quality-focused approach to writing and maintaining software
- Comfort asking questions and engaging in healthy technical discussions
Why Join Us
- Real ownership and autonomy—your ideas and decisions matter
- A culture that values quality, collaboration, and learning
- A role that prioritizes engineering time over meetings
- The opportunity to grow your technical skills while learning a complex and impactful domain like insurance
April 1, 2026
AI/ ML Developer
Senior AI/ML Developer

REMOTE (United States) with travel required

AI Platform Engineering & LLM Implementation

A growing mid-market organization is expanding its AI capabilities and is seeking a Senior AI/ML Developer to help build and operationalize real-world AI solutions.

This role is for someone who enjoys writing code, solving complex technical problems, and bringing AI models into production environments.

You will play a key role in implementing machine learning and Generative AI capabilities while ensuring models are reliable, scalable, and properly integrated into enterprise systems.

You will also partner closely with business teams that are building predictive models but need engineering expertise to deploy and operationalize them.

What You’ll Do

Maintain and Modernize Existing Models

The organization already uses predictive models across several functions. You will:
- Maintain and optimize existing ML and predictive models
- Improve model retraining, validation, and monitoring
- Strengthen modeling pipelines to ensure reliability and repeatability
Implement Generative AI and LLM Solutions

You will help design and implement real-world GenAI applications, including:
- Retrieval-Augmented Generation (RAG)
- Prompt orchestration and evaluation
- Monitoring and tuning LLM outputs
You will also integrate vendor-delivered GenAI capabilities into the organization’s data ecosystem.

Build and Integrate AI Systems

This role sits within the engineering layer of the AI platform. Responsibilities include:
- Building and maintaining data and AI pipelines
- Integrating models with enterprise systems and APIs
- Supporting CI/CD processes and model versioning
- Ensuring solutions can scale in production environments
Support Business Teams Deploying Models

Several business units build analytical models but lack engineering capabilities to deploy them. You will:
- Partner with teams such as Actuarial and Underwriting
- Help operationalize models built by business experts
- Ensure models follow proper MLOps and governance standards
Ensure Operational Reliability

You will implement monitoring and controls to ensure:
- Model performance and drift are tracked
- Systems remain reliable and cost efficient
- AI solutions meet audit and governance requirements
What You Bring
- 7+ years of experience in AI engineering, machine learning, or software development
- Strong programming skills in Python
- Experience working with modern ML frameworks
- Experience deploying models into production environments
- Experience building data pipelines and API-based integrations
- Ability to work in environments where requirements evolve quickly
Nice to Have
- Experience with LLMs or Generative AI platforms
- Exposure to RAG architectures or agent-based systems
- Experience integrating vendor-delivered AI platforms
- Background working in regulated industries
What Makes Someone Successful
- Builder mindset with strong engineering discipline
- Ownership and accountability for delivering production-ready solutions
- Pragmatic problem solving
- Ability to balance speed, quality, and risk
Compensation

Base salary plus yearly bonus and long-term incentive plan

Why This Role Is Interesting

You will have the opportunity to:
- Work on real AI systems deployed in production
- Implement cutting-edge GenAI and LLM capabilities
- Partner with business teams solving meaningful problems
- Help build the AI foundation of a growing organization
March 12, 2026
AI/ ML Tech Lead

AI/ML Technical Lead

AI Technology & Strategy Execution

Reporting to: Chief Data, Analytics & AI Officer (CDAIO)

Partners with: Head of Data & Analytics, CISO, Enterprise Architecture, Legal & Compliance

Location: Hybrid / Remote (as applicable)

Role Purpose

AI/ML Technical Lead is responsible for defining, operationalizing, and governing enterprise AI strategy. This leader will modernize and rationalize existing predictive modeling capabilities while introducing pragmatic, high-impact Generative AI and LLM-enabled solutions primarily through vendor partnerships.

This role requires a builder’s mindset with executive judgment. The successful candidate will independently design the AI technology roadmap, select and integrate vendors, ensure security and compliance alignment, and translate business strategy into executable AI initiatives without relying on a large internal team.

Key Responsibilities

AI Strategy & Roadmap

Co-create and own the enterprise AI strategy in partnership with the CDAIO and Head of Data & Analytics.

Define a multi-year AI roadmap spanning:

Traditional predictive / statistical models

Machine learning and decision intelligence

LLM-enabled and agent-based capabilities

Balance innovation with risk, regulatory posture, and operational readiness.

Architecture & Technology Leadership

Define AI reference architectures including:

Model lifecycle management

Data pipelines and feature stores

LLM orchestration, RAG patterns, and model hosting strategies

Ensure alignment with enterprise data platforms, cloud strategy, and security architecture.

Establish guardrails for scalability, cost control, and vendor lock-in mitigation.

Vendor & Partner Management

Lead selection, contracting input, and ongoing oversight of AI vendors and system integrators.

Serve as technical authority in vendor solution design and delivery quality.

Drive outcome-based vendor accountability tied to measurable business value.

Risk, Governance & Compliance

Partner closely with the CISO, Legal, Compliance, and Risk functions to:

Define AI risk controls and model governance standards

Ensure safe, explainable, and auditable AI usage

Establish policies for LLM usage, data privacy, and model monitoring

Support internal and regulatory transparency for AI-driven decisions.

Execution & Enablement

Oversee execution of AI initiatives while remaining hands-on where needed.

Enable business leaders and analytics teams to responsibly adopt AI capabilities.

Communicate progress, risks, and value realization to executive stakeholders.

Required Qualifications

10+ years in data, analytics, or AI technology roles with progressive leadership responsibility.

Demonstrated experience designing and deploying AI solutions in regulated environments.

Strong understanding of:

Predictive modeling and ML techniques

LLMs, GenAI architectures, and vendor platforms

Cloud-based AI ecosystems

Proven success managing vendors and external partners.

Ability to operate autonomously with limited staff support.

Preferred Experience

Insurance, financial services, or healthcare risk domains.

Experience standing up AI governance frameworks.

Prior accountability for enterprise-level AI strategy or platforms.

Key Attributes

Strategic yet deeply practical

Comfortable making decisions with ambiguity

Credible technical authority with executive presence

Strong ownership mindset and bias toward execution

March 11, 2026
System Architect
System/ Solutions Architect – Corporate Applications

Remote (US only)
Quarterly Travel
We are partnering with a mid-market growing organization that is investing heavily in modern architecture, cloud transformation, and scalable systems. Their newly established Enterprise Architecture group is growing, and they are hiring a System/Solutions Architect to help shape the next generation of business and technology capabilities.

This is a high-impact role for someone who understands how to navigate enterprise complexity, influence decisions without authority, and design flexible, scalable systems that serve both business and technical goals. Candidates must be able to think strategically while still being willing to get hands-on when the work requires it.

The Role

The System Architect plays a core role in defining and communicating the technical and architectural vision within a SAFe environment. This position partners closely with Product, Agile teams, the Release Train Engineer, and business stakeholders to ensure architecture consistently aligns with enterprise priorities.

The architect will support the the organization’s corporate applications (such as Workday). This requires the ability to manage multi-system architecture, connect high-level strategy with technical execution, and guide teams through complex design decisions, integrations, and architectural tradeoffs.

What You’ll Do

Align Architecture with Business Priorities
- Define enablers and create the architectural runway for upcoming features
- Participate in solution definition and PI Planning
- Define system-level NFRs and ensure architecture supports them
- Guide capacity planning for enablement and architecture work
Define and Communicate Architecture Vision
- Present architectural direction during PI Planning and refine as new insights emerge
- Provide continuous guidance to Agile teams during implementation
- Use abstraction, set-based design, and architectural flexibility to support system evolution
Guide System Design and Evolution
- Collaborate with teams to identify design inconsistencies and propose solutions
- Support spikes and architectural experiments to validate assumptions
- Balance architectural intent with team capacity, available tools, and real-world constraints
Build Quality & Support DevOps
- Promote built-in quality, early problem identification, and sustainable design
- Help teams address NFRs in ways that reduce rework and risk
- Support architecture that enables continuous delivery and cloud scalability
- Guide decisions around tooling, environments, and infrastructure
- Enable instrumentation for performance, user behavior, and operational insights
Must-Have Experience

We are seeking someone who brings depth, humility, and the ability to influence without authority.
- Former full-stack developer who transitioned into architecture
- Has architected multiple systems at once in a complex environment
- Strong integration architecture background
- Functional and technical experience with BPM
- Ability to communicate clearly with both business leaders and engineering teams
- Self-starter who can lead through influence
- Willingness to be hands-on as needed
- Experience working within SAFe or similar Agile enterprise models
- Experience with integration architecture
Preferred Experience

These skills will set a strong candidate apart:
- Insurance, financial services/ investments, or healthcare industry experience
- TOGAF certification
- SAFe certification
- Knowledge of Workday or similar ERP (non-Microsoft)
March 11, 2026
Executive – Data Strategy & Analytics

Job Description Summary
OVERALL RESPONSIBILITIES:

The Actuary is responsible for building, supporting, and maintaining models for actuarial reporting and management purposes, across a broad range of activities (e.g., pricing, modeling, forecasting, planning, profitability, etc.). This role develops reserving processes and performs reviews of premium, loss, and expense reserves. The Actuary makes recommendations and advises on reserving levels.

Job Description
SPECIFIC DUTIES:

Analyze and make recommendations for refining the pricing and underwriting of our business within the existing pricing model. Enhance the models as appropriate.
Develop and revise quoting macros for manually processed lines of business where necessary.
Responsible for analysis and estimation of loss and loss adjustment expense reserves by line of business.
Support the development of predictive models to enable accurate estimation of the ultimate value of claims.
Develop projections of operating results based on emerging trends, competitive conditions, and operational changes.
Continuously improve accuracy and efficiency of pricing and forecasting templates.
Provide clear communication of technical work to technical and non-technical audiences.
Provide technical assistance and information to other departments.

QUALIFICATIONS, EXPERIENCE REQUIRED:

Bachelor’s degree in Mathematics, Statistics, Economics, Actuarial Science, or related field.
Associate or Fellow of the Casualty Actuarial Society (ACAS or FCAS).
Minimum of 5 years of insurance industry experience.
Experience with a programming language (R, SAS, SQL, Python, VBA, or similar).
Demonstrated ability to develop software using a primary programming language.
Strong Microsoft Excel skills including experience in coding Macros/VBA.
Effective written and verbal communication skills.
Solid interpersonal skills and the ability to work in a team environment as well as independently.
Must possess ability to interact with individuals at all levels of the organization.
Demonstrated high level of problem solving aptitude.

JOB REPORTS TO:

Chief Actuary

March 5, 2026
Digital Workplace Asset and Procurement Lead
Title: Digital Workplace Asset & Procurement Lead

Location: Marietta (onsite)

As the Digital Workplace and Procurement Lead, you will own and lead the end-to-end procurement and onboarding lifecycle for enterprise IT hardware and related services. This role is responsible for ensuring the consistent, cost-effective, and high-quality delivery of technology assets while serving as the primary point of contact for vendor relationships, purchasing strategy, and asset standardization. You will partner closely with IT, Finance, HR, and business stakeholders to forecast demand, optimize spend, and ensure a seamless Day 1 onboarding experience. We are specifically seeking “in the trenches” candidates who have hands-on experience supporting laptops and desktops and bring that operational understanding into asset, procurement, and vendor leadership.

DAY-to-DAY RESPONSIBILITIES:
- Lead the IT hardware and software procurement strategy for laptops, desktops, servers, workstations, and peripheral equipment, ensuring alignment with business needs, budgets, and technical standards
- Serve as the primary liaison with IT hardware suppliers and vendors, owning contract management, pricing negotiations, SLAs, and performance reviews
- Manage software distribution and licensing, ensuring compliance with legal and organizational standards.
- Monitor licensing agreements and perform audits to prevent overuse or underutilization of software. Inventory and Asset Tracking
- Maintain accurate, up-to-date records of all IT assets using asset management systems.
- Develop and execute cost-efficient sourcing strategies, including vendor consolidation, lifecycle management, and standardization initiatives
- Forecast hardware and desktop resource needs based on hiring plans, refresh cycles, and technology roadmaps
- Evaluate emerging technology trends and recommend alternatives or upgrades to improve performance, reliability, and cost efficiency
- Facilitate acquisitions, refreshes, and upgrades across the enterprise, ensuring timely delivery and readiness for new hires
- Own and maintain desktop standards, including standard images, configurations, and compliance with security and IT policies
- Oversee inventory management, asset tracking, and hardware lifecycle processes, ensuring accurate records and audit readiness
- Manage and maintain vendor support contracts related to Software, desktop and end-user computing resources
- Act as an escalation point for complex onboarding and desktop-related issues, ensuring rapid resolution and minimal business impact
- Partner with Service Desk and Tier 2/3 teams to resolve end-user issues related to Windows OS, Office 365, VPN/connectivity, printers, and peripherals
- Provide leadership and guidance on procurement
WHAT YOU’LL BRING:
- Proven experience in IT asset management, end-user support, or IT operations
- Strong knowledge of PC hardware, imaging, software management, and asset lifecycle management ·
- Familiarity with vendor management, procurement processes, and contract negotiation ·
- Work with Onboarding team to make sure that the assets are sent to the user on time
MUST HAVE:
- 8+ years of experience in IT hardware and software asset management
- 3+ years of experience in Digital Workplace, End-User Computing, or IT Operations, with direct ownership of IT asset management.
- Hardware and software asset lifecycle governance using ITAM tools (ServiceNow HAM/SAM preferred) including specific SKU knowledge
- Working knowledge of identity provisioning as it relates to device onboarding (Microsoft Entra ID, Intune, Autopilot)
- Strong background in incident management, root-cause analysis, and operational stabilization in fast-paced environments.
- Strong knowledge of PC hardware, imaging, Laptop Builds (Ram, etc..) & software management
- Proven ability to design and maintain scalable documentation, runbooks, and operational playbooks.
- Experience defining and managing KPIs, SLAs, and onboarding dashboards for leadership visibility.
- Excellent cross-functional communication skills with the ability to operate calmly and decisively during Day-1 escalations.
- Bachelor’s degree in business, Supply Chain, Information Systems, or a related field preferred
- Proven ability to build and maintain strong vendor and supplier relationships
- Demonstrated experience developing and executing strategic, cost-effective procurement plans
- Strong contract negotiation and vendor management skills
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Ability to adapt to changing business needs, manage competing priorities, and perform effectively under pressure
THE PERKS:

Full suite of benefits that start day one including medical, dental, vision, 401(k), robust PTO, class A office space and plenty of opportunity for growth!
February 26, 2026
Senior Project Owner
Senior Product Owner / Project Manager — Healthcare Analytics Programs
Hybrid Onsite in Atlanta, GA (2-3 days per week)

We are seeking a Senior Product Owner / Project Manager (50/50 mix) to drive execution of high-impact initiatives across data, analytics, and research programs focused on healthcare risk and performance.

This role serves as a hybrid delivery leader, translating strategic priorities into actionable workstreams and ensuring cross-functional teams deliver measurable business value.

What You’ll Do
- Serve as Product Owner for research, analytics, and content teams
- Manage and prioritize team backlogs aligned to strategic objectives
- Translate initiatives into user stories, features, and acceptance criteria
- Coordinate complex cross-functional projects across multiple teams
- Participate in PI Planning and manage dependencies across programs
- Represent business and customer perspectives throughout delivery
- Track progress, risks, and KPIs; communicate status to leadership
- Ensure on-time, on-budget execution of strategic initiatives
- Manage vendor deliverables and external partners
What You Bring
- 5–10 years of experience in product or project management
- Experience in healthcare, insurance, or regulated environments preferred
- Proven success in Agile or SAFe environments
- Experience as Product Owner, Agile PM, or similar role
- Strong backlog management and prioritization skills
- Excellent communication and stakeholder management abilities
- Experience with Agile tools such as Jira, Azure DevOps, or Confluence
What Sets You Apart
- SAFe PO/PM, PMP, or CSPO certification
- Experience delivering data or analytics initiatives
- Ability to navigate complex organizations and competing priorities
- Strong problem-solving mindset and results orientation
- Experience coordinating across multiple Agile teams
Why This Role Matters

You will play a central role in ensuring strategic initiatives move from concept to execution, enabling meaningful improvements in healthcare risk mitigation, analytics capabilities, and organizational effectiveness.

Excellent benefits and wellness program, industry-leading 401(k) match, and generous, flexible PTO plan and schedule.
February 17, 2026