FSI Architect/Analyst
Direct Hire
Must be able to work EST business hours

We are seeking an experienced FSI Architect to design, maintain, and optimize the organization’s application architecture. This role evaluates how future architectural changes impact current systems, identifies upcoming technology needs, and develops application solutions that align organizational requirements with off‑the‑shelf software capabilities.

Key Responsibilities

• Integrate key systems to optimize application usage and workflow efficiency.
• Support areas such as Epic Bridges, Data Courier, Rhapsody, interface engines, and file transfer automation.
• Serve as a solution expert for upgrades, issue resolution, and assigned projects.
• Maintain, update, design, and develop applications based on organizational needs.
• Partner with operations leaders and end users to design, build, test, train, implement, and maintain applications.
• Mentor Application Analysts, Consultants, and team members.
• Troubleshoot issues, resolve end‑user problems, and enhance application performance.
• Participate in system support, maintenance, after‑hours work, and on‑call rotations.
• Create and maintain technical documentation.
• Log and track work in the ticketing system.
• Assist with Disaster Recovery planning and testing.
• Evaluate and correct application configuration issues.
• Participate in assigned projects as needed.

Qualifications

• Bachelor’s degree in Business, Technology, Healthcare, or related field with 5+ years of relevant IT or Healthcare experience OR currently enrolled and within one year of completion with 5+ years of experience; OR High School Diploma/GED with 11+ years of relevant experience.
• Epic Bridges certification and Rhapsody experience required.
• Rhapsody experience is required.
• Experience converting Rhapsody from on-prem servers to the Cloud, preferred.
• Must stay current with industry trends and be able to work nights/weekends as needed (very low call volume)

Clinician Well‑Being Specialist
Perm/Full Time Position
Marietta, GA 

Key Responsibilities

Clinician Support 

• Provide 1:1 consultations to assess well‑being needs and recommend appropriate support pathways.
• Collaborate with psychologists and internal partners to review well‑being assessments and implement interventions.
• Assist in developing tools, resources, and care pathways that address burnout, stress management, and psychological safety.
• Participate in on‑call rotations to triage clinician concerns and connect them with coaching or mental health support.
• Lead or contribute to initiatives aligned with national well‑being frameworks (e.g., burden reduction, coaching, credentialing reform).

Education & Training

• Deliver presentations, lectures, and Grand Rounds on topics related to clinician and resident well‑being.
• Represent the organization through educational programs, podcasts, newsletters, and other communication channels.
• Develop and facilitate training specific to resident needs, including stress mitigation, adjustment to medical training, and work‑life balance.

Research & Quality Improvement

• Contribute to research and quality improvement projects that advance clinician well‑being science.
• Support the development, refinement, and evaluation of well‑being programs using validated psychological measures.
• Serve as a peer reviewer for research proposals and team initiatives.

Program & Stakeholder Collaboration

• Partner with Graduate Medical Education and internal well‑being councils to improve resident and clinician support systems.
• Participate in strategic planning, program development, retreats, and team events.
• Collaborate across disciplines to promote a positive culture and a sustainable well‑being model.

Required Qualifications

• Master’s degree in Social Work, Counseling, Mental Health Services, or related field (Doctorate in Counseling or Psychology preferred).
• Minimum:
  • 10 years post‑master’s clinical experience
  • 5 years in a hospital or medical setting
  • 5 years working with physicians, APPs, or medical residents
  • 3 years using electronic health records
  • 3 years administering and interpreting psychological assessment tools
• Strong understanding of medical culture, burnout science, and psychological frameworks related to stress and resilience.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency with Microsoft Office and high comfort working independently or collaboratively.

Preferred LicensureLicensed Professional Counselor (LPC)

• • Licensed Clinical Social Worker (LCSW)
  • Licensed Psychologist
  • Licensed Marriage and Family Therapist (LMFT)

Analyst/Architect, MyChart
Direct Hire
Remote

Our client, a large hospital system with a growing technology team, is adding a new role of Architect, MyChart. This role will be responsible for designing and maintaining the organization’s current application architecture and assesses potential impacts of future architecture on current applications. Identifies future system needs, researches, identifies, and plans for the technology that will eventually become necessary to implement at the application level. Develops application solution architectures which align organizational requirements with the functionality and constraints of the off-the-shelf software and related technology solutions.

Duties & Responsibilities
• Optimizes application usage and workflow efficiency by integrating key systems.
• Assigned areas include but are not limited to: MyChart and other Digital Patient Engagement Applications.
• Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
• Maintains, updates, designs, and develops assigned applications by translating organizational needs.
• Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
• Educates and develops Application Analysts, Application Consultants, and other team members.
• Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors.
• Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
• Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
• Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
• Creates and maintains detailed technical documentation for assigned systems.
• Provides on-call coverage as deemed appropriate by management.
• Identifies and escalates production-critical issues to appropriate IT personnel.
• Uses ticketing system to log and monitor tickets.
• Participates in projects as deemed appropriate by management.
• Evaluates and corrects issues involving configuration of applications.
• Participates in Disaster Recovery planning, implementation, and testing.

Education, Experience, and Qualifications
• Minimum of a bachelor’s degree in Business, Technology, or related field.
• Minimum of 5 years of relevant IT or Healthcare experience relevant to Epic/MyChart.
• Active MyChart certification.
• Excellent verbal and written communication skills are required.
• Must have the ability to work nights and weekends as needed to support the business (low volume on-call rotation).

Beaker Architect/Analyst
Direct Hire
Remote

Our client, a large hospital system with a growing technology team, is adding to their team! We are seeking a highly skilled and motivated Epic ASAP Architect/Analyst to join our team in a remote capacity. The ideal candidate will have 5+ years of Epic experience, is a licensed nurse, and has an active ASAP certification.

This role will be a Senior member of the Clinical IT staff and design and maintain the organization’s current application architecture, as well as plan for future architecture of applications. The IT Architect will also develop solution architectures with align with business requirements.

Responsibilities:
• Serves as a team lead for assigned areas: ASAP.
• Participates in the selection and evaluation of team members.
• Optimizes application usage and workflow efficiency by integrating key systems.
• Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
• Maintains, updates, designs, and develops assigned applications by translating organizational needs.
• Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
• Educates and develops Application Analysts, Application Consultants, and other team members.
• Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
• Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
• Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
• Creates and maintains detailed technical documentation for assigned systems.
• Provides and ensures on-call coverage as deemed appropriate by IT leadership.
• Identifies and escalates production-critical issues to appropriate IT leaders. Engages and works with vendor when necessary.
• Evaluates and corrects issues involving configuration of applications.
• Participates in Disaster Recovery planning, implementation, and testing.
• May serve as an incident commander as deemed appropriate by IT leadership.

Qualifications Desired:
• Minimum of a bachelor’s degree in Business, Technology, or related field.
• Minimum of 5 years of experience required.
• Must have an active Epic ASAP certification.
• The ideal candidate will be a licensed nurse.
• Experience with information technology optimization.
• Dexterity to learn new systems and programs rapidly.
• Must have the ability to work nights and weekends as needed to support the business. (There is an on-call rotation with very little afterhours support.)

ASAP Architect/Analyst
Direct Hire
Remote

Our client, a large hospital system with a growing technology team, is adding to their team! We are seeking a highly skilled and motivated Epic ASAP Architect/Analyst to join our team in a remote capacity. The ideal candidate will have 5+ years of Epic experience, is a licensed nurse, and has an active ASAP certification.

This role will be a Senior member of the Clinical IT staff and design and maintain the organization’s current application architecture, as well as plan for future architecture of applications. The IT Architect will also develop solution architectures with align with business requirements.

Responsibilities:
• Serves as a team lead for assigned areas: ASAP.
• Participates in the selection and evaluation of team members.
• Optimizes application usage and workflow efficiency by integrating key systems.
• Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
• Maintains, updates, designs, and develops assigned applications by translating organizational needs.
• Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
• Educates and develops Application Analysts, Application Consultants, and other team members.
• Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
• Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
• Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
• Creates and maintains detailed technical documentation for assigned systems.
• Provides and ensures on-call coverage as deemed appropriate by IT leadership.
• Identifies and escalates production-critical issues to appropriate IT leaders. Engages and works with vendor when necessary.
• Evaluates and corrects issues involving configuration of applications.
• Participates in Disaster Recovery planning, implementation, and testing.
• May serve as an incident commander as deemed appropriate by IT leadership.

Qualifications Desired:
• Minimum of a bachelor’s degree in Business, Technology, or related field.
• Minimum of 5 years of experience required.
• Must have an active Epic ASAP certification.
• The ideal candidate will be a licensed nurse.
• Experience with information technology optimization.
• Dexterity to learn new systems and programs rapidly.
• Must have the ability to work nights and weekends as needed to support the business. (There is an on-call rotation with very little afterhours support.)

Program Analyst

Full Time/Perm Opportunity

Marietta, GA

Hybrid Work Schedule: 3 days onsite / 2 days remote

Are you in search of a new career opportunity with one of Georgia’s largest not-for-profit healthcare organizations? Would joining a a team that focuses on the support and well-being of their clinical workforce also be of interest?

We are in search of an Analyst who can help manage the data extraction, tracking, and reporting of key indicators that support the overall health and well-being of the clinical workforce including physicians, nurses, practice providers and beyond. This Analyst will work across multiple teams including clinical and operational leaders, SME’s, Data & Insights Teams, and IT to ensure the overall success of the Clinician Well-being program.

Specific Areas of focus will include:

Analytics & Visualization Development

• Extracts data from a variety of sources, including Epic, Epic Signal, internal platforms, etc.
• Extracts data using methodology that ensures accuracy and alignment with specified project aims and ensure
• Analyzes multi-source data trends and uses data to identify potentially at-risk clinicians, groups of clinicians, etc.
• Works directly with stakeholders to understand the business requirements for information needs
• Selects the most appropriate visualization tool and delivery mechanism for requests
• Designs, develops, documents and distributes the selected visualization while working with stakeholder guidelines

Planning & Process

• Acts as a liaison with stakeholders to communicate data structure or metric needs for appropriate data model build, including IT responsible for data warehousing
• Develops a working knowledge of the lineage, meta-data, and overall meaning of data being analyzed
• Identifies and sources (where possible), data quality issues impacting analyses and brings issues to leadership and other appropriate individuals attention
• Understands benchmarking and comparative analysis techniques and interpretation
• Develops an excellent understanding of data transformed, managed, and reported specifically by the EI team (e.g., cost accounting, operational benchmarking, quality benchmarking, patient satisfaction, etc.)
• Participates in the planning process of new initiatives/projects to identify data needs
• Develops and standardizes processes to conduct thorough needs assessments
• Develops surveys and other accessible methods of data collection when needed
• Works with behavioral health team members to make needed data accessible
• Consults with leadership to develop databases with optimal ability to track data over time

Interpretation & Reporting

• Maintains an understanding of relational databases in concept and how to practically work data housed within
• Maintains an understanding of a variety of technology tools to present information (e.g., SQL, SSRS, Power BI, Advanced MS Excel, MS SharePoint, SAS, etc.)
• Schedules times to review findings of analyses with project leads
• Provides statistical findings related to priority initiatives/aims to project leads
• Provides on-time visual summaries and reports to team members and prepares summaries for newsletters and other communication streams

Required Minimum Education:

• Bachelors Degree – Information Systems or Bachelors Computer Engineering or Bachelors Applied Mathematics (a plus)

Required Minimum Experience:

• Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization.
• 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau and Power BI.
• Previous clinical background/experience and familiarity working with healthcare specific data, concepts, and terminology.
• Significant experience in data analytics and visualization.
• Strong background in designing and building publication-ready interactive and self-guided data visualizations using Tableau, Power BI and/or other BI tools along with diverse sets of structured and unstructured data.
• Excellent analytical and problem-solving skills and strong attention to detail and accuracy and a sense of personal accountability.

Sr. Lab Clinical Informatics Specialist
Atlanta, GA area
Permanent/Full-Time Position

Must be able to work onsite (multiple locations) for the first 4-6 months, then will move to onsite typically 2 days per week and the rest of time WFH

Typical locations: Kennesaw, North Fulton, Windy Hill/Atlanta

We are in search of an experience Clinical Lab Informatics Specialist to join one of the leading largest healthcare organizations in GA. In this role, you will provide advanced informatics expertise across the organization, supporting clinicians, operational teams, departments, and leadership. This specialist will help transform healthcare delivery by analyzing, designing, implementing, and evaluating information systems that improve health outcomes, elevate patient care, and strengthen the clinician-patient relationship.

In collaboration with clinical and executive leaders, this individual drives strategic informatics initiatives, leads complex projects, and mentors junior team members. Advanced technical, analytical, and influencing skills are essential to support enterprise-wide informatics goals.

Core Responsibilities and Essential Functions

• Analyze, evaluate, and optimize clinical EHR workflows; recommend process improvements that support efficient and effective system use
• Assess information and knowledge needs of healthcare professionals and patients
• Ensure compliance with HIPAA, regulatory requirements, and organizational policies
• Lead complex, cross-disciplinary projects and serve as a strategic advisor on clinical informatics initiatives
• Facilitate meetings and promote collaborative planning across teams and disciplines
• Evaluate business processes to identify data processing and workflow needs
• Serve as a subject matter expert in the procurement, customization, development, implementation, and enhancement of clinical information systems
• Demonstrate flexibility and readiness for change as priorities evolve
• Maintain up-to-date knowledge of technologies, systems, applications, and emerging industry trends
• Investigate system and application issues or ideas and escalate concerns as appropriate
• Function as an expert in one or more clinical applications
• Partner with training and application teams to develop clear, user-friendly training materials and documentation
• Support performance improvement initiatives to enhance patient care and operational accountability
• Support IT policies, procedures, and organizational initiatives
• Assist with the analysis, development, testing, and implementation of new systems to support organizational growth
• Perform approved low-risk system build tasks and collaborate with application teams on testing
• Participate in facility rounding and provide departmental support
• Provide assistance during technology go-lives

Required Minimum Education

• Bachelor’s degree in Nursing, Medical Science, Health Science, or a related field; Master’s degree preferred. Experience in leiu of degree will be considered.

Required  Experience

• At least 5 years of clinical experience in acute care, ambulatory care, or information systems
• Minimum 2 years of experience in clinical informatics, application analysis, clinical leadership, or training
• Candidates with 10+ years of clinical experience may qualify without a degree
• Must have hands on experience with Epic
• Highly prefer MLT or MLS certifications and hands-on experience with Epic Beaker

Required Skills

• Strong verbal and written communication skills
• Excellent customer service and interpersonal abilities
• Advanced proficiency in Microsoft Office Suite for professional documentation and presentations
• Outstanding organizational, analytical, troubleshooting, decision-making, and diplomatic skills
• Effective conflict resolution and the ability to unite diverse stakeholders toward common objectives
• High attention to detail, strong time-management skills, and a solid understanding of clinical workflows
• Willingness and ability to travel as needed

Immediate need for a Project Delivery Manager to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Project Delivery Manager – Healthcare IT (Infrastructure)

What You’ll Do

As the Project Delivery Manager, you’ll lead cross-functional teams through the full project lifecycle — from planning and design through execution and handoff. Projects range from infrastructure upgrades and cloud migrations to Microsoft 365 deployments, site onboardings, network and Wi-Fi buildouts, and telecom transitions.

Responsibilities:

• Manage the delivery of multiple concurrent IT projects, ensuring timelines, scope, and budgets are met.
• Collaborate with engineers, IT Directors, and vendors to translate technical requirements into executable plans.
• Serve as the primary client contact, communicate status, risks, and changes with clarity and consistency.
• Develop SOWs, schedules, and resource plans; manage change control and financial performance.
• Oversee execution using Microsoft 365, SharePoint, and ConnectWise for task tracking, documentation, and reporting.
• Ensure complete operational readiness, including documentation, configurations, and runbooks for support teams.
• Identify process improvements and contribute to standardized delivery playbooks that improve efficiency and quality.

What You’ll Bring:

• 3+ years of IT project management experience in a Managed Services Provider, consulting, or healthcare IT environment.
• Proven success delivering infrastructure, cloud, or Microsoft 365 projects (e.g., Azure, Exchange Online, SharePoint, Teams, networking, or VoIP).
• Understanding of Windows Server, Azure AD, networking (LAN/WAN, Wi-Fi, firewalls), and IT security fundamentals.
• Strong collaboration skills with the ability to coordinate cross-functional technical teams and vendors.
• Excellent communication, documentation, and stakeholder management skills.
• Highly organized, detail-oriented, and proactive in identifying and resolving risks.
• Bachelor’s degree required; PMP or equivalent experience a plus.
• Must work on-site in Johns Creek / Alpharetta; occasional travel to client sites required.

Why You’ll Love Working Here:

• Impactful work: your projects directly support the systems that power healthcare delivery.
• Close collaboration with experienced engineers and IT leaders across infrastructure, cloud, and security.
• Opportunity to shape and scale project delivery practices in a growing MSP environment.
• Competitive salary, comprehensive benefits (medical, dental, vision, life, disability, 401(k) match), and robust PTO.

Work Location: 100% in-office in John’s Creek/Alpharetta area