We are seeking an experienced Organizational Change Consultant to lead and support large-scale transformation initiatives across our client’s organization. This role will partner with business leaders, project teams, and stakeholders to drive adoption of new processes, technologies, and organizational changes while minimizing disruption and maximizing business outcomes.

The ideal candidate is a strategic change practitioner who excels in navigating ambiguity, building trusted relationships, influencing stakeholders at all levels, and developing comprehensive change strategies that enable successful transformation.

Key Responsibilities

• Lead and orchestrate an integrated organizational change management approach, including stakeholder engagement, communications, training, sponsorship, and adoption planning.
• Assess the people, process, organizational, and cultural impacts of change initiatives and develop strategies to support successful transitions.
• Partner with project teams and business leaders to identify the scope and impact of change from the end-user perspective.
• Design and execute actionable change management plans using industry best practices, methodologies, and tools.
• Coach and influence sponsors, frontline leaders, and project teams to effectively lead change, address resistance, and drive engagement.
• Identify change-related risks and develop mitigation strategies to support project success.
• Collaborate closely with communications, training, human resources, organizational development, project management, and business teams to align change efforts.
• Provide guidance and oversight to training and communication resources to ensure alignment with overall change strategy.
• Establish metrics and measurement frameworks to evaluate change adoption, utilization, and achievement of business outcomes.
• Support deployment planning and ensure sustained ownership throughout the adoption lifecycle.
• Recommend organizational change resources, timing, and team structures required to achieve desired outcomes.
• Perform other duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Technology, or a related field.
• Minimum of 6 years of professional experience in organizational change management, communications, training, project management, or a related discipline.
• At least 2 years of experience leading significant change management initiatives within complex organizations.
• Strong understanding of change management principles, methodologies, and best practices.
• Ability to advocate for the needs of individuals and teams impacted by change.
• Experience integrating change management activities with project plans, communication strategies, and training programs.
• Proven ability to influence and build relationships with stakeholders at all organizational levels, including senior leadership.
• Demonstrated success leading through ambiguity and adapting to evolving priorities.
• Excellent written, verbal, presentation, and facilitation skills.
• Strong active listening, problem-solving, and interpersonal skills.
• Self-motivated with a high degree of initiative and accountability.
• Ability to work collaboratively across cross-functional teams.

Preferred Qualifications

• Advanced Change Management certification or credential.
• Experience supporting Agile transformations or Agile change management initiatives.
• Professional change management certification (Prosci, ACMP, or similar).
• Experience supporting enterprise-wide business transformation efforts.

Key Skills

Required

• Ability to quickly build trust and credibility with stakeholders.
• Ability to thrive in ambiguous and rapidly changing environments.
• Advanced organizational change management expertise.
• Exceptional communication, facilitation, and influencing skills.
• Strong relationship-building and stakeholder management capabilities.

Preferred

• Agile Change Management experience.
• Change Management Certification.

We are seeking a Workforce Reporting & Analytics Consultant to support workforce reporting, analytics, and data operations within a dynamic People Analytics organization. This consultant will partner with HR, Talent Acquisition, Workforce Planning, and business leaders to deliver meaningful workforce insights through reporting, dashboards, and analytics solutions.

The ideal candidate combines strong analytical skills with a customer-focused mindset and has experience working with reporting platforms, HR data, and business stakeholders.

Responsibilities

• Support workforce reports, dashboards, and recurring reporting processes
• Partner with stakeholders to gather reporting requirements and deliver solutions
• Troubleshoot reporting issues and validate data quality
• Maintain and enhance Workday reports, dashboards, calculated fields, and Prism Analytics solutions
• Create ad hoc analyses, reporting packages, and data extracts
• Document reporting processes and business definitions
• Collaborate with analysts, engineers, and platform specialists on reporting initiatives
• Contribute to Power BI, Tableau, SQL, and workforce analytics projects
• Identify opportunities to streamline and automate reporting processes

Required Qualifications

• Bachelor’s degree or equivalent experience
• 2+ years of experience in reporting, business intelligence, analytics, HR systems, or related fields
• Experience working directly with business stakeholders
• Workday Reporting experience
• Workday Prism Analytics experience
• Strong HR data management experience
• Experience working with large datasets and data validation
• Excellent communication and problem-solving skills

Preferred Qualifications

• Advanced SQL skills
• Data modeling experience
• Power BI experience
• Tableau experience
• Microsoft SQL Server or SSIS experience
• Workforce Analytics or People Analytics experience
• Experience supporting HR, Talent Acquisition, or Workforce Planning functions

Success in This Role

• Deliver high-quality reporting support to business stakeholders
• Maintain critical workforce reporting processes
• Learn and navigate complex HR data environments quickly
• Balance operational reporting needs with continuous improvement efforts
• Help modernize reporting and analytics capabilities

What We’re Looking For

• A quick learner who adapts easily to new technologies
• Strong communicator comfortable working with both technical and non-technical audiences
• Self-starter who takes ownership and follows through
• Customer-focused professional who enjoys solving business problems through data
• Analytical thinker who can translate workforce questions into practical reporting solutions

Apply today to join a highly collaborative workforce analytics team focused on delivering impactful data-driven insights.

Key Responsibilities

• Provide administrative and workflow support for the Enterprise Compliance team
• Coordinate and support recurring business processes and operational activities
• Maintain reporting, tracking, and monitoring tools
• Review information for accuracy and completeness while ensuring attention to detail
• Exercise independent judgment to determine appropriate next steps and escalate issues when necessary
• Assist with process improvements and workflow efficiencies
• Work across multiple systems and platforms to support team objectives
• Collaborate with stakeholders while managing assigned responsibilities with minimal supervision

Qualifications

Required

• Minimum of 1 year of administrative, operational, compliance, or related professional experience
• Strong attention to detail and commitment to accuracy
• Excellent analytical, problem-solving, and reasoning skills
• Ability to work independently with minimal direction
• Proficiency with Microsoft Office applications, including:
  • Word
  • Excel
  • SharePoint
• Ability to learn and navigate new systems and technologies quickly
• Strong organizational and time management skills

Preferred

• Previous experience in the financial services industry
• Experience supporting compliance, supervision, risk, or regulatory functions
• Securities Industry Essentials (SIE) certification or other relevant licenses/certifications

Ideal Candidate

This position requires exceptional attention to detail, strong organizational skills, and the ability to handle confidential information with care. The associate will collaborate closely with cross‑functional teams to resolve issues, manage exceptions, and support continuous process improvement.

Key Responsibilities

Document Verification & Assembly

• Verify shipping label details, including recipient information, policy numbers, and contract numbers, against internal records
• Accurately insert contracts into USPS envelopes according to established standards
• Securely affix shipping labels and perform quality checks to prevent mailing errors
• Ensure all documentation is complete, accurate, and compliant prior to distribution

Label Production & Data Validation

• Generate shipping labels using internal data management systems
• Confirm addresses and recipient names match system records
• Use automated tools to cross‑reference data across multiple databases

Field Requests & Exception Handling

• Process requests to release, hold, or destroy contracts per established guidelines
• Investigate and resolve scanning discrepancies and data mismatches
• Coordinate address verification and research needs with internal partners
• Escalate complex issues as needed and track resolutions

Returns Processing

• Document reasons for returned mail in tracking systems and spreadsheets
• Create shipping labels for rerouted, held, or returned contracts
• Identify trends in returned documents and recommend corrective actions

Organizational & Operational Support

• Sort and organize contracts by designated office or network groups
• Manage daily movement of document boxes to meet ship‑date requirements
• Set up and label new document storage boxes as needed
• Monitor inventory of mailing supplies and request replenishment

Additional Responsibilities

• Process policy modifications when required
• Maintain and restock USPS bins, folders, and related supplies
• Assist with training new or junior associates
• Participate in audits and compliance reviews

Qualifications

• High level of accuracy and strong attention to detail
• Proficiency with data entry and internal tracking systems
• Basic understanding of postal services and shipping procedures
• Strong organizational, multitasking, and problem‑solving skills
• Effective written and verbal communication skills
• Ability to work independently while contributing to team goals
• Comfortable using tools such as Microsoft Office (or similar software)

Education & Experience

• High school diploma or equivalent
• 1–2 years of experience in mail handling, document processing, or customer service
• Ability to prioritize work and meet deadlines in a fast‑paced environment
• Basic PC proficiency required
• Proven ability to work accurately with confidential information
• Strong teamwork and collaboration skills

Physical & Other Requirements

• Ability to lift and carry 15–20 pounds consistently
• Ability to multitask and navigate multiple systems simultaneously
• Position requires fingerprinting (non‑registered role)