Distribution/Manufacturing Archives - Tier4 Group

Solution Design Lead- MAWM
Solution Design Lead – Manhattan Active Warehouse Management (MAWM)

Overview

Our client is seeking passionate, driven individuals to join their dynamic and growing team. They are a global leader in supply chain and distribution, supporting thousands of quick service restaurant locations across the U.S. and internationally. Known for delivering extraordinary value, operational excellence, and reliable service, this organization is at the forefront of the industry and this is an exciting opportunity to be part of that continued success.

Our client is currently seeking an experienced, detail-oriented, and analytical MAWM Solution Design Lead to support the design, optimization, and enhancement of the Manhattan Active Warehouse Management (MAWM) platform. This role will be instrumental in improving warehouse efficiency, productivity, and inventory accuracy through thoughtful solution design and cross-functional collaboration.

The ideal candidate is motivated, hands-on, eager to learn, and capable of managing priorities independently while delivering top-quality results.

This position can be based locally near the Duluth, GA corporate office or 100% remote. Travel may vary depending on project needs, ranging from 5%–25%.

Key Responsibilities
- Master warehouse operational processes including inbound, inventory control, outbound, and final mile delivery
- Develop deep understanding of upstream and downstream business processes surrounding warehouse management
- Become fluent in the broader IT landscape, including core systems, interfaces, and supporting tools
- Review business requirements, understand rationale, and align solutions to business goals
- Collaborate cross-functionally to ensure requirements are complete and gaps are addressed
- Design and present multiple solution options using industry best practices
- Maximize standard MAWM functionality and recommend custom extensions when necessary
- Configure MAWM solutions and conduct thorough testing and validation
- Ensure knowledge transfer and enablement as new solutions are deployed
- Develop and maintain documentation including specifications, configuration, process flows, and training materials
- Continuously analyze warehouse workflows to identify improvement opportunities
- Monitor system metrics and performance to drive enhancements
- Stay current with industry trends, technologies, and warehouse management best practices
- Support IT helpdesk tickets related to warehouse management as project priorities allow
Qualifications
- Bachelor’s degree in a related field (Information Systems, Supply Chain, Operations Management, etc.)
- Strong, proven experience with the Manhattan Active Warehouse Management (MAWM) platform across all warehouse functions
- Minimum of 3+ years designing and configuring MAWM solutions (inbound, inventory control, outbound)
- High proficiency in MAWM strategies, criteria, and rule configuration
- Comfortable navigating MAWM documentation for troubleshooting and research
- Strong understanding of MAWM ProActive functionality and capabilities
- Expertise leveraging standard MAWM APIs
- Superuser-level experience with Postman and API testing
- Deep knowledge of warehouse industry best practices across operational processes
- Strong interpersonal skills with the ability to build relationships and collaborate cross-functionally
- Excellent communication skills and ability to explain complex systems clearly
- Analytical mindset with strong problem-solving abilities and attention to data integrity
- Strong time management and ability to balance competing priorities
- Agile, adaptable, and able to shift focus quickly based on business needs
February 9, 2026
Compensation Analyst
Compensation Analyst
Long-term contract opportunity
5 days onsite near the Battery
Compensation Program Management
- Lead annual compensation cycles (Merit and MIP), including eligibility, auditing, testing, and post‑cycle support.
- Provide compensation guidance to HRBPs and leaders on offers, promotions, adjustments, leveling, and risk mitigation.
- Maintain compensation policies, governance standards, and decision‑making frameworks.
Workday Compensation & Data Governance
- Manage Workday compensation dashboards, audit tools, job profiles, and compensation codes.
- Ensure accuracy of job profiles, grades, and alignment to job architecture.
- Strengthen compensation data governance, including access controls and role‑based visibility.
Market Pricing & Job Architecture
- Lead market pricing using survey tools (e.g., Radford, Culpepper) and manage survey submissions.
- Partner with HRBPs on leveling and market alignment.
- Support standardization of job descriptions and job profiles.
Stakeholder Support
- Serve as a SME for compensation inquiries; provide timely guidance to HR and business leaders.
- Manage Compensation ServiceDesk requests and ad hoc analyses.
Required Qualifications
- 3+ years of compensation experience (market pricing, job architecture, annual programs).
- Strong Workday compensation expertise.
- Proven ability to manage complex compensation cycles with high accuracy.
- Highly organized; able to manage multiple priorities in a fast‑paced environment.
- Advanced analytical skills and strong communication/stakeholder management abilities.
Preferred Qualifications
- Experience in multi‑site manufacturing or corporate HR environments.
- Knowledge of compensation governance and risk mitigation.
- Experience with Radford and Culpepper surveys.
February 6, 2026
OTC/FTM Principal Analyst
Full Time – Direct Hire
Hybrid Schedule: 3 days onsite, 2 days remote
Location: Natick, Massachusetts

We’re looking for a highly experienced Principal SAP Analyst with deep expertise in SAP OTC and FTM. This role requires 10–15 years of hands-on SAP experience, strong understanding of cross-module integrations, and the ability to design and optimize complex business processes.

Key Responsibilities
- Lead end-to-end solution design, configuration, and implementation for SAP OTC and FTM processes
- Collaborate with cross-functional teams to ensure integration with MM, SD, FI, CO, and other modules
- Manage and optimize integrations with third-party tax engines like OneSource, Avalara, and Vertex
- Support integrations with invoicing platforms such as Edicom, Ariba, and Coupa
- Configure pricing, billing, credit management, AR, and GL processes
- Translate business requirements into scalable SAP solutions
- Identify process gaps and recommend improvements
- Lead troubleshooting and root cause analysis for complex system issues
- Mentor junior analysts and act as the OTC/FTM subject matter expert
- Ensure compliance with finance regulations, tax requirements, and internal controls
- Partner with technical teams on interfaces, data migration, and system upgrades
- Support unit, integration, and UAT testing cycles
- Develop functional specifications, configuration guides, and process documentation
- Assist with integrations involving CRM and CPQ tools like Salesforce
Required Qualifications
- 10–15 years of SAP OTC/FTM experience, including at least 5 years in a senior or principal role
- Strong expertise in SAP SD, FI, CO, MM, and cross-module dependencies
- Hands-on experience with tax engine integrations, invoicing platforms, and payment gateways
- Advanced configuration experience in pricing, billing, AR/AP, GL, and credit management
- SAP S/4HANA migration or implementation experience preferred
- Strong understanding of finance processes, compliance, and audit requirements
- Excellent analytical, problem‑solving, and communication skills
- Ability to lead workshops and present solutions to senior leadership
- Bachelor’s degree in IT, Finance, or related field (Master’s preferred)
- SAP certifications are a plus
- Salesforce experience is a plus
February 3, 2026
Senior Software Engineer – Integrations & Platforms
Senior Software Engineer – Integrations & Platforms
Location: Atlanta, GA (Hybrid, 3 days onsite)

We’re looking for a Senior Software Engineer to lead integrations across multiple systems in a fast-paced, growing tech team. This role is hands-on and collaborative—you’ll design, build, and maintain integrations that help the business run smoothly while driving innovation.

What You’ll Do:
- Lead the design, development, and deployment of APIs, microservices, and system integrations.
- Collaborate with U.S. and international teams to define requirements and build solutions.
- Troubleshoot and resolve integration issues to keep systems running reliably.
- Mentor junior engineers and contribute to best practices across the team.
- Participate in projects using Agile and Waterfall approaches.
What We’re Looking For:
- Strong programming experience in Go or Python.
- Experience with APIs, microservices, and containerized environments (Kubernetes).
- Familiarity with SOA, integration patterns, event-driven architecture, and API management platforms.
- Experience with cloud-native integrations and serverless computing (AWS Lambda, Azure Functions).
- Proven ability to take ownership of initiatives and drive technical solutions.
Nice to Have:
- Experience with streaming platforms (Kafka, Kinesis, NATS) or industrial protocols (Modbus, MQTT, OPC-UA).
- Background with security standards (SAML, OAuth, OpenID Connect).
- Familiarity with CI/CD and DevOps practices.
Why You’ll Love This Role:
You’ll work on meaningful projects that impact multiple business areas, collaborate with talented teams, and grow your skills while making a real difference. Hybrid flexibility, challenging work, and the chance to innovate make this a role where you can truly shine.
January 21, 2026
Telecommunication & Collaborations Specialist
Telecommunication & Collaborations Specialist
Direct Hire | Kennesaw, GA (Hybrid Commute)

Our client is seeking a skilled Telecommunication & Collaborations Specialist to join their ISD team. In this role, you’ll support the consistent, secure, and efficient operation of enterprise voice networks across more than 30 North American sites, including multiple call centers.

You will design, deploy, test, maintain, and expand telecommunication systems and tools, driving continuous improvement and ensuring compliance with IT security standards. This position also partners closely with contractors and vendors to maintain high-quality performance across the environment.

Key Responsibilities
- Administer a hybrid Cisco and Microsoft telephony environment (Cisco PCCE, CUCM, Unity, Finesse, Microsoft Teams, Operator Connect).
- Manage Teams Phone System configurations including Direct Routing, Operator Connect, Calling Plans, and Auto Attendants.
- Configure Cisco call flows, routing, queueing, agent profiles, and user accounts.
- Troubleshoot complex incidents across Cisco and Microsoft Teams collaboration/voice platforms.
- Conduct system health monitoring, patching, and proactive maintenance to ensure stability, security, and compliance.
- Collaborate with Contact Center Managers and vendors to enhance operational efficiency and customer experience.
- Monitor system performance and resolve call quality or connectivity issues.
- Provide Level 3 support for Contact Center operations, Teams, CUIC reporting, and general telephony issues.
- Partner with Design & Engineering teams to build the roadmap for next-generation telephony platforms.
- Perform additional duties as needed.
Qualifications
- Bachelor’s degree in a relevant field or at least 5 years of related professional experience.
- Minimum of 5 years’ experience in Telephony and Collaboration technologies.
- Professional certifications such as CCNA or MS-700 demonstrating strong technical expertise.
Knowledge, Skills & Abilities
- Proven experience supporting multi-site environments using UCCE, PCCE, CUIC, CUCM, or equivalent systems.
- Experience administering Teams Phone systems with Direct Routing and Operator Connect.
- Strong background in building and maintaining call flows and queueing via Cisco and Microsoft technologies.
- Deep understanding of SIP protocol, call flows, troubleshooting, and related technologies (RTP, CTI).
- Hands-on experience with Session Border Controllers—ideally Cisco CUBE.
- Familiarity with PCCE/UCCE voice components such as CUIC, Live Data, VVB, and Finesse.
- Experience with CCaaS platforms (e.g., Genesys, Webex) is a plus.
Decision-Making Responsibilities
- Operates with minimal supervision.
- Makes independent decisions on routine issues and design considerations.
- Collaborates with leadership on major issues and strategic design decisions.
January 21, 2026
Sr. Organizational Change Management Consultant
Senior Organizational Change Management Consultant
Location: Columbus, OH (Hybrid; remote with onsite 2x/month)
Type: Contract (12 months)

About the Role

Our client is seeking a senior-level Organizational Change Management (OCM) consultant to support large, enterprise-wide transformation programs. This role is for a strategic change leader, not a communications or training coordinator.

You will partner closely with program and executive leadership to embed change thinking into how transformation is designed, governed, and executed.

What You’ll Do
- Define and drive enterprise change strategy
- Advise leaders on change impacts and readiness
- Integrate OCM into ERP and transformation programs
- Shape governance, sponsorship, and adoption strategies
- Influence senior stakeholders through ambiguity
What We’re Looking For
- Senior-level OCM experience in large transformations
- ERP or enterprise systems change experience
- Strategic mindset beyond comms and training
- Manufacturing or industrial environment experience preferred
January 5, 2026