This role is part of the Field Learning Management System Administration team and supports the day-to-day administration and management of the Docebo Learning Management System (LMS). The LMS Administrator ensures a seamless learning experience for field learners by managing content, supporting users, maintaining system functionality, and partnering with stakeholders across the organization.

Work Schedule

• Monday through Friday
• 8:00 AM – 5:00 PM

Key Responsibilities

• Administer and manage LMS content within Docebo and related learning technologies to support Field Learning and Development needs.
• Create, document, and continuously improve processes that streamline LMS content management and increase efficiency.
• Provide exceptional learner support by responding to tickets, emails, calls, and troubleshooting LMS-related issues.
• Manage user roles, permissions, and access based on role-based requirements.
• Monitor and communicate LMS enhancements, release schedules, and integration opportunities that improve the learner experience.
• Develop and deliver training on effective LMS use, including virtual or in-person sessions, best-practice guides, and quick reference materials for LMS administrators.
• Maintain system documentation and LMS knowledge articles.
• Support the creation, maintenance, and reporting of LMS metrics and learning analytics.
• Partner with internal stakeholders to determine current and future LMS requirements.
• Collaborate with IT partners on LMS system operations and technical support.
• Ensure regulatory and compliance requirements are understood and supported within the LMS.
• Support LMS integrations with authoring tools and internal platforms to provide a cohesive learning experience.
• Assist with automated learner assignments based on established rules and criteria.
• Support Workday (Home Office LMS) as needed for content assignment, tracking, and reporting.

Required Qualifications

• 1–3 years of experience supporting or administering a Learning Management System within a corporate learning or training organization.
• Experience with Learning Management Systems, including Docebo and Workday.
• Working knowledge of SCORM standards (SCORM 1.2 and SCORM 2004, 3rd and 4th editions).
• Strong ability to work independently, solve problems, make decisions, and communicate effectively with stakeholders and learners.
• Strong analytical skills with the ability to identify issues and propose creative, learner-focused solutions.
• Excellent customer service and learner support skills.
• Ability to collaborate effectively with cross-functional and cross-departmental teams.
• Effective written and verbal communication skills.

Nice to Have

• Experience using Articulate Storyline and Articulate Rise.
• Experience working with Learning Management Systems beyond Docebo and Workday.
• Familiarity with LMS reporting and learning analytics.

The Workday Configuration Specialist supports and enhances the Workday platform by configuring, customizing, and governing system functionality to align with organizational and strategic objectives. This role partners closely with HR systems leaders and business stakeholders, responding to end‑user tickets and requests while also contributing to longer‑term and more complex configuration initiatives.

As part of a collaborative HR Systems team, this role emphasizes strong user experience, data‑driven decision‑making, and continuous improvement. The team values curiosity, experimentation, and inclusive collaboration, working in an environment that encourages ownership, accountability, and the development of future leaders.

How This Role Fits into the Organization

This position supports six Workday Configuration Leads across multiple Workday modules, with a primary focus on Human Capital Management (HCM) configuration projects. The Workday Configuration Specialist plays a key role in ensuring system stability, scalability, and usability while enabling HR partners to operate efficiently and make informed decisions using high‑quality data.

Key Outcomes & Responsibilities

Optimized Workday Configuration & Operations

• Configure and maintain Workday functionality to ensure reliable, efficient system performance
• Analyze existing configuration against desired functionality to identify gaps, inefficiencies, and improvement opportunities
• Implement system enhancements to improve reliability, performance, and scalability

End‑User Support & Customer Service

• Respond promptly and professionally to tickets, incidents, and service requests
• Provide technical guidance, troubleshooting, and consultative support to end users
• Communicate clearly on progress, risks, and available options

Quality Assurance & Future‑Ready Design

• Conduct regular quality assurance reviews to ensure effective and scalable solutions
• Evaluate, document, and maintain team procedures
• Facilitate knowledge transfer with end users and partners as needed

Data Integrity & Governance

• Ensure data accuracy and cleanliness through audits, analysis, and transactional review processes
• Support daily approval workflows and data validation activities
• Maintain governance standards across Workday modules

Workday Release Management

• Support Workday release planning and assess impacts of new functionality
• Identify enhancement opportunities tied to new releases
• Assist with regression testing and implementation of required changes
• Communicate updates and changes clearly to stakeholders

Knowledge Sharing & Team Collaboration

• Maintain and contribute to the Workday team knowledge base
• Ensure critical documentation and resources are accessible to partners
• Promote collaboration and continuous learning across the HR Systems team

Required Qualifications

• 3+ years of experience configuring Workday across at least two modules (e.g., Core HCM, Recruiting, Talent & Performance, Absence and Time Tracking)
• Experience supporting a mid‑to‑large sized organization
• Strong understanding of HR business processes, metrics, and best practices
• Proven experience partnering with functional stakeholders to deliver effective configuration solutions
• Ability to diagnose and resolve configuration and integration issues through root‑cause analysis and independent testing
• Strong organizational, prioritization, and project management skills
• High sense of ownership, accountability, and urgency
• Resourceful problem‑solver who can navigate challenges independently
• Demonstrated ability to manage conflict, influence stakeholders, and deliver excellent customer service

Work Schedule

• Monday – Friday
• 9:00 a.m. – 5:00 p.m. Central Time

Quick Summary:

Job Responsibilities:

• Collaborate with business units, developers, vendors, and security teams to deliver IAM solutions.
• Integrate IAM systems with third-party software and on-premises infrastructure.
• Ensure high availability and optimal user experience across identity platforms.
• Conduct impact analysis, data reviews, and provide work effort estimates for new features and fixes.
• Lead and participate in automation and process improvement projects.
• Maintain and upgrade IAM infrastructure, ensuring compliance with industry standards.
• Develop and maintain documentation for architecture, implementation, and operations.
• Provide technical leadership and mentorship to junior team members.

Qualifications / Must Haves:

• Proven experience designing, developing, and implementing CIAM solutions across multiple systems.
• Hands-on experience with CIAM IDP tools such as Okta, Ping, or similar platforms.
• Familiarity with orchestration tools like PingOne DaVinci or Transmit Security FlexID.
• Strong understanding of identity protocols: OIDC, OAuth, SAML, AD-Fed, API Gateways, and SCIM.
• Expertise in technologies such as SSO, MFA, FIDO authentication, Privileged Access Management (PAM), and Identity Governance & Administration.
• Ability to implement and manage identity proofing processes for secure authentication.
• Experience supporting infrastructure upgrades, patches, and performance tuning.
• Excellent communication and documentation skills.

• Experience with Transmit Security and advanced CIAM orchestration tools.

The Creative Producer (print) plays a key role in managing the production of creative assets that support business and marketing objectives. This role partners closely with marketing stakeholders and creative team members in a hybrid work environment to ensure projects are executed successfully—from concept through delivery—while staying on schedule, within scope, and aligned to quality standards.

This position is part of a collaborative, five-person creative production team and contributes to a wide variety of projects across digital, print, and web channels.

What You’ll Do

Production & Project Management

• Manage multiple creative projects from ideation to execution, with an emphasis on social, print, and web deliverables
• Define project scopes, timelines, and resource needs
• Maintain project status updates to ensure deadlines, budgets, and quality expectations are met

Collaboration & Communication

• Partner with marketing business stakeholders both virtually and in person to translate business needs into clear creative briefs
• Build strong working relationships with creative team members and external partners across a hybrid environment
• Communicate project updates clearly and proactively with all stakeholders

Risk & Quality Management

• Identify project risks and problem-solve effectively, escalating issues when necessary
• Ensure quality standards are met by following visual QA processes and best practices

Must Have Experience:

• Experience: Creative agency or in-house creative environment
• Channel Knowledge: General knowledge of social, print, and UX best practices
• Project Management: Proven ability to manage multiple projects and meet deadlines
• Organization: Highly detail-oriented with strong note-taking and follow-through skills
• Customer Focus: Able to meet the expectations of internal and external partners
• Technical Skills: Experience with Workfront or similar project management tools

Work Schedule & Location

• Part-time: 20 hours per week
• Hybrid work model with a mix of remote work and in-office collaboration, based on team and project needs

We are seeking a Process Improvement Consultant to analyze, refine, and optimize business processes with a focus on increasing efficiency, improving service quality, reducing costs and errors, and enhancing overall stakeholder satisfaction. This role will support business goals by developing clear process maps, conducting gap analyses, and independently implementing solutions that drive measurable results.

The ideal candidate will combine strong analytical skills with collaborative leadership, helping to architect and guide process improvements across teams and business functions.

Primary Responsibilities

Drive Business Performance

• Evaluate existing workflows and technologies to identify inefficiencies, root causes, and opportunities for improvement.
• Conduct data collection, cost‑benefit analyses, and assessments to support recommendations.
• Develop, recommend, and independently implement process improvements and system enhancements aligned with business priorities.
• Define process measurement systems and data collection plans.
• Document processes according to established Business Process Mapping standards.
• Establish methods for ongoing monitoring and control of redesigned processes.
• Design and support process architecture that aligns with strategic goals.
• Promote and standardize best practices in process improvement across the organization.
• Research new tools, methodologies, and technologies that can elevate process performance.
• Create clear, detailed procedures based on documented processes.
• Partner with business leaders, technology teams, and stakeholders to ensure process architecture informs operational decision‑making.

Subject Matter Expertise

• Serve as a process improvement expert for product, operations, or technology teams.
• Collaborate across disciplines to support problem‑solving, behavioral change, and process‑led transformation.

Qualifications

• 4+ years of experience in process improvement, project management, business consulting, leadership, or related functional roles.
• Strong ability to communicate effectively across all organizational levels to drive understanding and engagement around process initiatives.
• Proven project management skills, including leading complex efforts with multiple stakeholders and change management components.
• Excellent written and verbal communication skills with the ability to build relationships and influence outcomes.
• High level of organization, attention to detail, and ability to manage multiple priorities independently.
• Experience collecting, interpreting, and analyzing data using various systems and tools.
• Prior facilitation and coaching experience related to problem solving, process development, or behavior change.
• Lean or Six Sigma Black Belt certification desired (Master Black Belt preferred), or equivalent leadership experience in process improvement.

We are a team of eight product professionals seeking a Senior Business Analyst to support marketing campaign initiatives. This role will partner with product managers, engineers, designers, and subject matter experts in an Agile-Scrum environment to deliver technology solutions that drive business outcomes.

Key Responsibilities

• Business Analysis & Expertise: Conduct current state, future state, and gap analysis across multiple processes and domains.
• Requirements Gathering: Lead requirements sessions for complex initiatives; document business requirements and author user stories/features.
• Testing & Validation: Coordinate business test planning and execution; ensure sign-off for medium to large efforts.
• Leadership & Collaboration: Mentor other analysts, provide guidance on best practices, and act as a key liaison between business and technology teams.
• Project Management: Apply advanced project management skills to lead and complete work streams effectively.

Must-Have Skills

• Agile-Scrum methodology experience
• Proficiency with Atlassian JIRA
• Business Requirements Documentation (BRD)
• Strong communication and stakeholder management skills

Nice-to-Have Skills

• Process flow documentation
• Salesforce Marketing Cloud experience
• Technical acumen and ability to translate technical business requirements

Qualifications

• Bachelor’s degree
• 4–5 years of prior experience in business analysis
• Deep familiarity with Agile/Scrum development environments
• Ability to solve complex problems and provide strategic insights

Tools & Technologies

• Atlassian JIRA
• Adobe Analytics
• Microsoft Power BI
• SQL (Intermediate)

About the Role
Join a specialized team of analysts and engineers dedicated to detecting and responding to insider risk events. This senior-level role focuses on engineering Microsoft E5 tools to strengthen enterprise data protection and insider threat detection capabilities. You will lead the design, build, and operationalization of secure-by-default solutions anchored in Microsoft Purview and related technologies, ensuring compliance and resilience at scale.

Key Responsibilities

• Engineer Secure-by-Default E5 Data Protection

  • Design and implement Microsoft Purview DLP policies across endpoints, Exchange, SharePoint, OneDrive, and Teams.
  • Develop and maintain Sensitivity Label taxonomy with automated enforcement paths.

• Build Policy-as-Code Pipelines

  • Create CI/CD workflows to version, test, and deploy DLP rules, label configurations, and governance artifacts across multiple environments.

• Integrate Security Telemetry

  • Connect Zscaler SSE inspection with Purview controls; route events to Splunk for analytics and detection.
  • Leverage CrowdStrike telemetry to correlate endpoint behaviors with data movement signals for insider-risk and exfiltration scenarios.

• Develop Automations & Guardrails

  • Build services and workflows (Azure Functions, Logic Apps, Graph API) for auto-remediation, revoking risky shares, and notifying data owners.
  • Implement configuration baselines and drift detection for E5 security controls (MCAS, Conditional Access, etc.).

• Operate and Continuously Improve

  • Maintain reliability for data protection pipelines, including SLIs/SLOs, runbooks, and incident playbooks.
  • Create Splunk dashboards and correlation searches aligned to exfiltration, anomalous access, and label violations.

• Collaborate Across Teams

  • Partner with Privacy and Compliance for audit-ready controls and evidence processes.
  • Work with IAM, Insider Risk, and platform teams to align label taxonomy and enforcement with business workflows.
  • Provide technical leadership and mentorship for engineers and analysts implementing new E5 features.

Required Qualifications

• 5+ years of experience in enterprise security or platform engineering.
• Hands-on expertise with Microsoft E5 security stack (Purview DLP, Information Protection, eDiscovery).
• Proven ability to build policy-as-code for DLP/labels and automate administration using Graph API and PowerShell.
• Experience designing secure-by-default guardrails for SaaS/AI adoption, including Copilot.

Preferred Qualifications

• Strong background in data protection for regulated data (PII/PHI) and insider-risk detection.
• Experience with Zscaler (SSE/ZIA/ZPA), CrowdStrike (Falcon APIs/telemetry), and Splunk (CIM, correlation searches).
• Familiarity with MCAS, Defender for Cloud Apps, and conditional access policies.
• Knowledge of HIPAA/PHI audit support and exception governance workflows.

Success Metrics (First 6–12 Months)

• Improved DLP policy efficacy and reduced unauthorized data movement.
• Increased label coverage and accuracy for sensitive content.
• End-to-end telemetry integration across Purview, Zscaler, CrowdStrike, and Splunk.
• Secure-by-default adoption and Copilot controls baselined.
• Audit readiness with complete evidence and exception closure rates.

Tools & Technologies

• Microsoft E5 / Purview: Information Protection, DLP, eDiscovery/Audit, Insider Risk
• Zscaler (SSE/ZIA/ZPA), CrowdStrike (Falcon/Shield), Splunk (CIM, ES)
• Automation: GitHub, Graph API, PowerShell, Azure Functions/Logic Apps

We are seeking a Senior Program Manager to lead program management activities for a large-scale, cross-functional Testing Transformation initiative. This role is a critical backfill position, ensuring continuity and success in driving strategic transformation efforts across multiple teams and stakeholders.

The ideal candidate is a proactive leader with exceptional organizational skills, strong experience in executive-level communication, and proven ability to manage vendor relationships, including contract oversight and metric analysis.

Key Responsibilities

• Lead PI Planning: Organize and facilitate quarterly Program Increment (PI) planning events to ensure seamless execution.
• Drive Delivery: Motivate teams to meet deliverables within established timelines, maintaining accountability and focus.
• Reporting & Risk Management: Assist the Lead Program Manager with comprehensive reporting, risk tracking, and communication strategies.
• Cross-Functional Leadership:
  • Manage large, sophisticated projects (typically 1-year duration, $1M budget) or multiple medium-sized projects impacting multiple business areas.
  • Ensure clarity and transparency across teams, leadership, and partners on objectives, priorities, and measures.
  • Identify and manage interdependencies across work streams.
• Agile Practices: Champion Agile methodologies, mentor teams and stakeholders, and refine tech-based backlogs.
• Risk Mitigation: Proactively identify, assess, and resolve program risks and blockers.
• Integration Oversight: Coordinate integration environments and supervise dependent features through the CI/CD process.
• Change Management: Handle scope and schedule changes effectively.
• Status Reporting: Fulfill reporting requirements and communicate progress to leadership.

Qualifications

• Education: Bachelor’s degree in Business Administration, Computer Science, Information Systems, or equivalent experience.
• Experience:
  • Minimum 6 years of project/program management experience in technology functions.
  • Strong understanding of Agile methodologies and project management principles.
  • Experience managing distributed teams and large-scale initiatives.
• Technical Skills:
  • Familiarity with project management/agile tools.
  • Nice to Have: Experience with JIRA and/or JIRA Align.

Why Join Us?

This role offers the opportunity to make a significant impact on a high-visibility transformation initiative, working closely with senior leadership and cross-functional teams to deliver strategic outcomes.