Description:

Technical Project Manager- Circuit Design TTU (Test and Turn-Up) requires a high degree of advanced technical, analytical, and managerial competencies to solve complex problems and issues and provide technical support to various Brightspeed organizations.

Employees in this position assume ownership and accountability in recognized Transport technical disciplines and provide technical leadership, guidance, and assistance to employees across departmental segments.

Duties and responsibilities include:

• Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
• High level analysis and identification of unique, complex, or chronic issues in the Transport network
• Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
• In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
• In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
• High level understanding of electrical transport, to include, T3, T1 and DS0
• Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers

Qualifications

WHAT IT TAKES TO CATCH OUR EYE

• Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations
• Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
• Ability to read Circuit Layer Records and Complex Schematics/designs
• Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
• Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts

We are seeking an experienced Executive Sourcer, Technology to support executive-level technology searches for a leading organization. This role will partner closely with executive recruiters and hiring leaders to develop sourcing strategies, conduct market research, identify top talent, and build diverse pipelines for critical technology leadership positions.

Key Responsibilities

• Develop and execute sourcing strategies for executive technology searches.
• Conduct talent mapping, market intelligence, organizational research, and competitor analysis.
• Identify, engage, and cultivate relationships with VP-level and senior technology leaders.
• Build and maintain diverse executive talent pipelines.
• Partner with recruiters and hiring leaders to calibrate target profiles and refine search strategies.
• Provide candidate insights, market intelligence, and research findings to support hiring decisions.
• Maintain accurate pipeline, outreach, and candidate activity records within recruiting systems.
• Track sourcing metrics and adjust strategies to meet search objectives.

Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of executive sourcing, executive search, talent research, or talent acquisition experience.
• Proven success sourcing and engaging senior technology leaders, including VP-level talent.
• Expertise in talent mapping, competitive intelligence, organizational research, and market analysis.
• Advanced proficiency with LinkedIn Recruiter, Boolean search techniques, ATS platforms, and CRM tools.
• Strong communication, relationship-building, and stakeholder management skills.
• Ability to manage multiple searches simultaneously while maintaining a high level of accuracy and confidentiality.

Preferred Skills

• Executive Talent Research & Sourcing
• Search Strategy Development
• Talent Mapping & Market Intelligence
• Executive Candidate Engagement
• Competitive Intelligence & Organizational Research
• Inclusive Sourcing Practices
• Data-Driven Recruiting Insights
• Technology Industry Knowledge

This is an excellent opportunity for a sourcing professional who enjoys executive search, market research, and building high-impact technology leadership pipelines.

Software Engineer (Contractor)

Position Summary

The Software Engineer is a member of the Information Technology team focused on supporting enterprise applications across a complex, multi-entity organization. This individual will provide technical expertise and contribute to application technology initiatives that support critical business operations and strategic objectives.

Reporting to the Software Engineering Manager within the Customer Systems team, the successful candidate will be highly skilled in modern application design, development, integration, support, and data management with a strong focus on Microsoft technologies. Experience working within highly regulated industries or organizations that interact with federal agencies is a plus.

Key Responsibilities

Solution Development & Application Support

Collaborate with Customer Systems, IT teams, business stakeholders, and external vendors to design, develop, and enhance enterprise applications.

Support systems including customer registration platforms, data submission applications, content management systems (CMS), web portals, customer relationship management (CRM) platforms, and data management initiatives.

Perform full-stack and full lifecycle (DevOps) software development across presentation, business logic, persistence, integration, and infrastructure layers.

Design and develop application solutions that meet both functional and non-functional requirements, including usability, security, reliability, scalability, and performance.

Participate in unit testing, code reviews, documentation, deployment, and production support activities.

Develop and engineer data management solutions in partnership with IT teams, business users, and third-party vendors.

Support application integrations through APIs, orchestration services, and emerging integration technologies.

Troubleshoot and resolve production issues while coordinating with internal and external partners as needed.

Testing & Quality Assurance

Conduct unit testing to ensure code quality, functionality, and accuracy.

Participate in peer code reviews as both reviewer and presenter.

Create and maintain technical documentation, including code comments, solution designs, and architecture diagrams.

Support Quality Assurance (QA) and User Acceptance Testing (UAT) by identifying, documenting, and resolving software defects.

Perform smoke testing following deployments to validate application functionality and stability.

Additional Responsibilities

Accurately track and report time and project activities.

Perform other duties as assigned.

Qualifications

Required Qualifications

Proven experience supporting, maintaining, and enhancing .NET-based applications.

Strong expertise with:

C#

.NET Framework and .NET technologies

SQL databases and database design

REST and/or SOAP web services

Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline.

8+ years of relevant software engineering experience; 10+ years preferred.

At least 2 years of technical leadership experience.

Demonstrated success developing enterprise applications, integrating disparate systems and data sources, and participating in software quality initiatives.

Strong understanding of:

Software Development Lifecycle (SDLC)

Secure software development practices

Data management principles

Agile and Agile-like methodologies

CI/CD environments such as Azure DevOps or Jira

Ability to analyze complex business requirements and develop effective technical solutions.

Experience evaluating vendor software and technology solutions.

Strong collaboration skills with developers, project managers, business stakeholders, testers, vendors, and IT teams.

Experience working within matrixed organizations and Agile and/or Waterfall project environments.

Excellent technical documentation skills.

Strong communication, organizational, and time management abilities.

Proficiency with Microsoft Office applications, including Word, Outlook, Excel, PowerPoint, and Visio.

Preferred Qualifications

3+ years of experience with Microsoft Dynamics (2015, 2016, or Dynamics 365).

2+ years of experience with ASP.NET Core, Razor Pages, MVC, or Blazor.

Experience with Telerik and/or Kendo UI components.

Experience configuring Azure DevOps CI/CD pipelines for ASP.NET Core applications.

Experience developing applications that integrate with:

Microsoft Entra ID

Microsoft Purview

Active Directory

Active Directory Federation Services (ADFS)

Multi-Factor Authentication (MFA)

Experience building solutions using:

Microsoft Power Platform (Power Apps, Power Pages, Power Automate)

Microsoft Azure cloud services

SQL Server environments

Experience with Internet Information Services (IIS) and SMTP services.

Experience developing and integrating enterprise web portals, CMS platforms, and CRM solutions.

Experience with systems integration, master data management, and enterprise architecture strategies.

Familiarity with XML, JSON, CSV, and other data exchange formats.

Strong understanding of how technology supports organizational and business objectives.

Experience automating business processes through software development and workflow solutions.

Knowledge of regulated industries, critical infrastructure, or utility environments is a plus.

Endpoint Cybersecurity Vulnerability Remediation Analyst

Position Summary

The Endpoint Cybersecurity Vulnerability Remediation Analyst is responsible for identifying, analyzing, prioritizing, and remediating cybersecurity vulnerabilities across enterprise workstation and server environments.

This position serves as a key operational link between Cybersecurity and IT Operations, with a strong focus on converting vulnerability findings into measurable remediation results. The analyst will regularly review vulnerability and exposure data from CrowdStrike Falcon, validate findings, determine appropriate remediation actions, and work directly with endpoint, server, application, and infrastructure teams to ensure vulnerabilities are resolved within established Operational Level Agreements (OLAs).

This is a hands-on, mid-level technical position requiring strong troubleshooting, vulnerability management, Windows administration, patching, and automation skills.

Key Responsibilities

Vulnerability Analysis & Prioritization

• Review vulnerability reports, dashboards, and exposure data generated through CrowdStrike Falcon and related cybersecurity tools.
• Analyze open vulnerabilities affecting enterprise Windows, Linux, and MacOS workstations and servers.
• Validate vulnerability findings to determine affected systems, software versions, available patches, configuration changes, and other remediation options.
• Prioritize remediation based on:

o CVSS severity

o Active or known exploitation

o CrowdStrike risk/exposure information

o Internet-facing exposure

o Asset criticality

o Business impact

o Age of the vulnerability

o Established organizational OLAs

• Identify vulnerabilities that require immediate escalation due to active exploitation or significant organizational risk.
• Distinguish between vulnerabilities requiring operating system patches, application updates, configuration changes, software removal, or compensating controls.

Vulnerability Remediation

• Take direct ownership of assigned vulnerabilities from identification through successful remediation.
• Deploy and coordinate security patches for Windows workstations and servers, Linux servers, and MacOS devices.
• Remediate vulnerabilities associated with operating systems, browsers, third-party applications, utilities, drivers, and common enterprise software.
• Use Microsoft Intune, Azure Update Manager, SCCM, Patch My PC, PowerShell, and other enterprise management tools to deploy and automate remediation.
• Work with server administrators and infrastructure teams when remediation requires server patching, configuration changes, application upgrades, or maintenance windows.
• Troubleshoot failed patches and unsuccessful remediation attempts.
• Develop remediation solutions for vulnerabilities where traditional patching is not available.
• Remove or upgrade obsolete, unsupported, and vulnerable software when appropriate.
• Validate that remediation actions have successfully eliminated or mitigated the identified vulnerability.
• Ensure remediation activities minimize disruption to business operations.

OLA & Vulnerability Backlog Management

• Monitor vulnerability aging and ensure assigned vulnerabilities are remediated within established OLAs.
• Maintain visibility into vulnerabilities approaching or exceeding OLA thresholds.
• Proactively escalate vulnerabilities that are at risk of missing remediation targets.
• Investigate vulnerabilities that remain open after remediation attempts and determine the root cause.
• Assist with reducing the organization’s existing vulnerability backlog.
• Identify recurring vulnerabilities and recommend systemic solutions rather than repeatedly addressing individual systems.
• Track remediation progress and provide accurate status information to Cybersecurity and IT leadership.
• Support exception and risk-acceptance processes when vulnerabilities cannot be remediated within established timeframes.

Automation & Continuous Improvement

• Develop PowerShell scripts and other automation to improve vulnerability remediation at scale.
• Automate repetitive activities such as software detection, version validation, application removal, patch deployment, configuration changes, and remediation verification.
• Develop Intune remediation scripts and deployment packages where appropriate.
• Identify opportunities to move from manual remediation to automated and policy-driven remediation.
• Analyze recurring vulnerability trends and recommend improvements to endpoint and server configuration standards.
• Create reusable remediation procedures for commonly identified vulnerabilities.

Reporting & Metrics

Assist with tracking and reporting key vulnerability-management metrics, including:

• Total open vulnerabilities
• Critical and High vulnerabilities
• Vulnerabilities by workstation/server
• Vulnerabilities by application or technology
• Vulnerabilities within OLA
• Vulnerabilities exceeding OLA
• Vulnerability backlog
• Average vulnerability age
• Mean Time to Remediate (MTTR)
• Remediation success rate
• Reopened or recurring vulnerabilities
• Vulnerability reduction trends

Provide technical explanations for vulnerabilities that remain unresolved and recommend corrective actions.

Documentation

• Maintain clear documentation of vulnerability remediation procedures.
• Document root causes and resolutions for complex or recurring vulnerabilities.
• Develop knowledge articles and technical procedures that can be reused by Service Desk, Infrastructure, and Cybersecurity teams.
• Maintain documentation for automated remediation scripts and deployment packages.
• Document exceptions, dependencies, remediation failures, and required follow-up activities.

Required Qualifications

• 3–5 years of experience in cybersecurity, vulnerability management, endpoint management, Windows administration, systems administration, or a related IT discipline.
• Hands-on experience remediating vulnerabilities in enterprise environments.
• Experience working with vulnerability management or endpoint security platforms such as CrowdStrike Falcon.
• Strong knowledge of Windows 10/11 and Windows Server environments.
• Experience with Microsoft Intune or comparable endpoint management platforms.
• Experience deploying operating system and third-party application patches.
• Working knowledge of Microsoft Entra ID and enterprise endpoint management.
• Intermediate PowerShell scripting skills.
• Understanding of:

o CVE and CVSS

o Vulnerability severity and risk prioritization

o Patch management

o Endpoint security

o Configuration vulnerabilities

o Zero-day and actively exploited vulnerabilities

o Compensating controls

o Risk acceptance and vulnerability exceptions

• Strong troubleshooting and root-cause-analysis skills.
• Ability to manage multiple remediation efforts while meeting established OLAs.

Preferred Qualifications

• Experience with CrowdStrike Falcon Exposure Management / Spotlight.
• Experience with Microsoft Intune Remediations.
• Experience automating software deployment and vulnerability remediation.
• Experience with enterprise server patching processes.
• Familiarity with vulnerability and security frameworks such as NIST, CIS Controls, and CISA Known Exploited Vulnerabilities (KEV).
• Experience working within an ITIL-based IT Service Management environment.
• Experience integrating vulnerability remediation with an ITSM platform.
• Security certifications such as Security+, CySA+, SSCP, GSEC, or equivalent are preferred but not required.

Key Competencies

The successful candidate should demonstrate:

• Ownership – Takes responsibility for vulnerabilities through verified closure rather than simply identifying or assigning issues.
• Technical Problem Solving – Can determine why a vulnerability exists and identify the most effective remediation.
• Automation Mindset – Looks for opportunities to remediate hundreds of systems rather than addressing devices individually.
• Risk Awareness – Understands that vulnerability severity alone does not determine business risk.
• Urgency – Recognizes when active exploitation or critical exposure requires accelerated remediation.
• Collaboration – Works effectively across Cybersecurity, Service Desk, Infrastructure, Endpoint Engineering, and application teams.
• Continuous Improvement – Identifies systemic improvements that prevent vulnerabilities from repeatedly returning.

Measures of Success

Performance for this position will be measured primarily by risk reduction and remediation effectiveness, including:

• Percentage of Critical and High vulnerabilities remediated within OLA
• Reduction in vulnerability backlog
• Reduction in vulnerabilities exceeding OLA
• Mean Time to Remediate (MTTR)
• First-attempt remediation success rate
• Reduction in recurring vulnerabilities
• Percentage of remediation activities automated
• Accuracy and completeness of remediation documentation

Primary Objective

Drive measurable reduction of cybersecurity risk by ensuring workstation and server vulnerabilities are prioritized, remediated, validated, and closed within established OLAs.

Standards Development Coordinator

Remote Contract Opportunity
12-Month Engagement | Strong Potential for Extension

IMPORTANT

This role requires prior experience supporting standards development, regulatory, compliance, governance, or stakeholder-driven programs within the utility, electric power, energy, or other highly regulated industries. This is not a traditional project coordinator role. 

Overview

Our client is seeking a Standards Development Coordinator to support a Standards Development team responsible for advancing industry standards and regulatory initiatives. This role serves as a key liaison and support resource, helping ensure technical discussions, stakeholder feedback, decisions, action items, and project documentation are accurately captured and maintained throughout the standards development process.

Required Experience

✔ Utility, electric power, energy, regulatory, compliance, or standards development experience

✔ Experience supporting standards committees, working groups, industry associations, governance boards, or regulatory programs

✔ Strong meeting documentation and business writing skills

✔ Ability to accurately document technical, engineering, cybersecurity, legal, or compliance discussions

✔ Experience managing action items, decision logs, project documentation, and stakeholder communications

✔ Microsoft Teams, SharePoint, PowerPoint, Word, and Outlook proficiency

Key Responsibilities

• Support standards development meetings, stakeholder engagements, and working group activities
• Capture detailed meeting minutes, decisions, attendance, and action items
• Maintain project records, document version history, and correspondence
• Track follow-up items and stakeholder feedback
• Create presentations and communication materials
• Coordinate meetings and communications across multiple stakeholder groups
• Provide project and administrative support to help keep standards initiatives on schedule 

Preferred Backgrounds

• Standards Development Coordinator
• Regulatory Affairs Coordinator
• Compliance Program Coordinator
• Governance Coordinator
• Regulatory Support Specialist
• Utility Program Coordinator
• Standards Program Specialist
• Committee Administrator
• Technical Project Support Specialist

Senior Program Director, Product Design (Player Coach, very hands on)

Location: Remote (U.S. based)

Compensation: $150,000 – $170,000 Base Salary + Outstanding Benefits

We’re partnering with a non-profit mission-driven organization seeking a Senior Program Director, Product Design to lead the vision, strategy, and execution of consumer-facing digital experiences.

This is an opportunity for a senior design leader who can operate as both a strategic thinker and hands-on contributor. You’ll work closely with Product, Engineering, Marketing, and Data teams to create meaningful experiences that drive engagement, satisfaction, and growth.

Most Important Qualifications

Social Impact / Mission-Driven Experience

Strong preference for candidates with experience in:

• Nonprofit organizations
• Social impact organizations
• Membership-based organizations
• Advocacy organizations
• Purpose-driven companies

Consumer-Facing Product Design (B2C)

Must have experience designing consumer-facing products and experiences.

Looking for professionals who understand:

• Member experiences
• Customer journeys
• Consumer engagement
• User-centered product design
• Customer growth and retention

Service Design Expertise

Must have experience with Service Design and designing beyond individual screens and workflows.

Ideal candidates will have experience with:

• End-to-end customer journey mapping
• Omnichannel experiences
• Cross-functional experience design
• Service blueprints
• Connecting digital and non-digital touchpoints

What You’ll Do

• Define and drive product design strategy across multiple digital products
• Lead UX, UI, service design, and overall customer experience initiatives
• Create seamless member journeys across products and channels
• Establish and scale design systems, standards, and governance practices
• Partner closely with Product and Engineering leaders
• Use research and data to inform design decisions
• Create and communicate high-fidelity designs using Figma
• Influence product roadmaps and strategic decision-making
• Measure design effectiveness through KPIs and user outcomes
• Mentor design resources while remaining hands-on in the work

Required Experience

• 8+ years of Product Design, UX Design, or related experience
• Experience leading complex digital product initiatives
• Strong UX and UI design expertise
• Deep understanding of design systems and user research
• Experience partnering with Product and Engineering teams
• Ability to balance strategic leadership with hands-on execution
• Experience presenting to senior leaders and stakeholders
• Advanced Figma experience

Ideal Candidate

We’re looking for a “player-coach” design leader who enjoys being both strategic and hands-on. Someone who can build design standards, shape product direction, map complex customer journeys, collaborate closely with engineers and product leaders, and create experiences that make a meaningful impact on users’ lives.