Job Title: Service Desk Analyst

Location: North Dallas, TX (In-office Tuesday through Thursday, Remote Monday and Friday)

Position Type: Contract-to-Hire

Job Description:

We are seeking a proactive and skilled Service Desk Analyst to join our client’s dynamic IT team on a contract-to-hire basis. In this role, you will be responsible for providing technical support and assistance to our employees, ensuring seamless IT operations. You will work with Microsoft 365, Active Directory, and tickets managing user access and password resets. The position requires a strong attention to detail, excellent problem-solving skills, and the ability to work collaboratively in a small team environment.

Key Responsibilities:

• Provide first/second-level support for all technical issues, including hardware, software, and networking problems.
• Manage user access to systems and applications, ensuring proper account setup and permissions via Active Directory.
• Handle password resets, account unlocks, and other user authentication tasks.
• Utilize ticketing systems (e.g. ServiceNow) to log, track, and resolve technical support requests in a timely manner.
• Troubleshoot and resolve issues with Microsoft 365, including user account management, email issues, and application support.
• Respond to and resolve service requests efficiently, maintaining a high level of customer satisfaction.
• Collaborate with team members to ensure smooth daily operations and efficient incident management.
• Assist with system updates, software installations, and technical documentation when necessary.

Required Skills and Experience:

• Strong experience with Microsoft 365 (Exchange, OneDrive, Teams, etc.).
• Experience working with Active Directory (user provisioning, permissions, password resets).
• Familiarity with ticketing systems (e.g., ServiceNow, Jira, etc.) for managing support requests.
• Solid understanding of user access management and authentication processes.
• Excellent problem-solving abilities and a customer-focused approach to IT support.
• Strong communication skills with the ability to explain technical issues to non-technical users.
• Ability to work independently as well as part of a small, collaborative team.
• A proactive attitude and the ability to manage multiple tasks efficiently.

Work Environment:

• In-office Tuesdays through Thursdays each week, remote work on Mondays and Fridays.
• Collaborative team culture with a focus on efficient problem resolution and knowledge sharing.

Qualifications:

• Previous experience in a service desk or technical support role is preferred.
• Knowledge of Microsoft Office Suite, networking fundamentals, and common IT troubleshooting methods is essential.
• IT certifications (e.g., CompTIA A+, Microsoft Certified, etc.) are a plus.

Benefits:

• Competitive hourly rate with the potential for conversion to a full-time position.
• Health, dental, and vision benefits (for contract duration).
• Opportunities for professional growth and development.

If you are an IT professional with a collaborative spirit and a passion for helping others solve technical challenges, we encourage you to apply for this exciting contract-to-hire opportunity.

Intermediate IT Project Manager (Greater Houston Area – Hybrid)
Long Term Contract (Potential to Convert to Full Time)
W2 Contract + Med Benefits
Hybrid – 3 days per week in office

Are you an experienced IT Project Manager looking to take the next step in your career with a Fortune 500 supply chain leader? We’re looking for someone who thrives in a fast-paced, enterprise environment and knows how to deliver projects that move the needle.

Your knowledge of Project Management process is the key!

In this role, you’ll lead medium-to-large-scale IT initiatives across infrastructure, applications, and enterprise systems. You’ll work closely with stakeholders, cross-functional teams, and vendors to drive execution, ensure alignment with business goals, and bring structure and consistency to the process. You will also benefit from mentorship from a highly competent and valued senior level project management team.

What we’re looking for:

• 5+ years of IT project management experience

• Strong grasp of PM methodologies & Project Management Lifecycle
  

• Experience managing budgets, timelines, and complex scopes

• Skilled in stakeholder engagement and team collaboration

• Based in the Greater Houston area with the ability to be onsite as needed

Bonus if you have:

• PMP certification (or working toward it)

• Background in supply chain, logistics, or enterprise-level environments

• Experience with tools like Smartsheet, MS Project, or platforms like SAP, Oracle, Azure

This is a full-time role reporting to the Sr. Director of the PMO and working closely with the Sr. PMO Manager. In return, you’ll be joining a collaborative, high-impact team with strong growth potential, competitive compensation, and a commitment to continuous development.

If this sounds like a fit for you—or someone in your network—let’s talk.

Now’s the time to make your move.

#LI-KK1

Client Solutions Consultant – Construction Accounting

Location: Fully Remote – Work from Home
Compensation: $125K-$140K base + up to 20% bonus
Benefits: Comprehensive benefits, monthly work-from-home stipend, and room for growth with a scaling company

About the Role:
We are looking for a dynamic and skilled Client Solutions Consultant to join our fully remote team. In this role, you’ll leverage your financial accounting expertise to help clients optimize workflows, address complex financial challenges, and unlock their full potential with custom reporting and workflow solutions tailored to the construction industry.

What You’ll Do:

• Consultative Role: Serve as a trusted advisor, optimizing clients’ use of the platform to solve construction accounting challenges such as WIP reporting and revenue recognition.
• SQL Expertise: Create custom reports, dashboards, and workflows—often from scratch—using your strong SQL skills.
• Data Transformation: Help clients clean up messy data and transform workflows for better financial outcomes and forecasting.
• Client Support: Troubleshoot and resolve client issues, guiding them through challenges and delivering actionable solutions.
• Process Optimization: Support clients in process change, platform adoption, and ensure effective implementation planning.
• Product Demos & Training: Deliver product demos, onboarding, and client training to ensure long-term success and adoption.
• Collaboration: Work closely with internal teams to suggest improvements, spot upsell opportunities, and contribute to the product roadmap.

What We’re Looking For:

• Experience: 3+ years in a client-facing role, such as consulting, support, implementation, or customer success, ideally within the construction, finance, or ERP space.
• Technical Expertise: Strong SQL skills (daily use of SQL Server Management Studio, familiarity with MDX a plus). Experience with Sage 300 CRE.
• Accounting Knowledge: A hands-on background in financial accounting, including a deep understanding of WIP reports, job costing, and month-end close (MEC) workflows. Experience with journal entries, cash flow forecasting, and financial statements is a must.
• Consultative Approach: Ability to engage with clients, understand their pain points, and craft tailored solutions.
• Problem-Solving Skills: Ability to triage and resolve technical issues, prioritize multiple tasks, and maintain ownership of problems from start to finish.
• Bonus Points: Experience with Procore or Acumatica.

Why You’ll Love This Role:

• Growth Opportunities: Plenty of opportunities for career growth and advancement within the company, including leadership or product strategy roles.
• Flexibility: Fully remote work arrangement with a collaborative team culture across the US, Canada, and Europe.
• Impactful Work: Shape a critical part of the business by helping clients maximize their data insights and optimize their construction accounting workflows.

If you’re excited about using your finance, technical, and customer-facing skills to drive impactful changes for clients in the construction industry, we’d love to hear from you!

#LI-CR1

Now Hiring: Senior UX/UI Product Designer (Contract)
Location: DFW Area

Are you a passionate UX/UI Product Designer with a knack for simplifying complexity and creating clean, human-centered digital experiences? A leading digital solutions provider is looking for a Senior UX/UI Product Designer to join their team on a contract basis and help shape the future of fintech experiences for retail banking customers.

This is a high-impact opportunity for someone who thrives in both strategy and execution. You’ll collaborate with cross-functional teams to design innovative, responsive, and results-driven user experiences across web and mobile platforms.

What You’ll Be Doing

• Lead the design process from concept to implementation.

• Develop wireframes, prototypes, storyboards, user flows, and interaction models that communicate your vision clearly.

• Translate complex business and user challenges into intuitive, impactful designs.

• Conduct user research and usability testing, and apply findings to improve design outcomes.

• Work closely with product managers and engineers to define roadmaps and deliver high-quality design solutions.

• Maintain thorough design documentation and contribute to scalable design systems and reusable component libraries.

• Ensure consistency across products by aligning with visual, brand, and motion design standards.

How You’ll Collaborate

• Partner with developers and stakeholders to ensure flawless execution of designs.

• Present and explain your design rationale to peers, leadership, and executives.

• Use research, data, and testing to guide decisions and iterate on ideas.

• Foster a collaborative environment that encourages open feedback, continuous learning, and creative problem-solving.

What You Bring

• 7–10+ years of UX/UI or product design experience, with 3+ years in financial services or banking.

• A strong portfolio demonstrating your design process and high-quality outcomes across web and mobile platforms.

• Bachelor’s degree in a related field or equivalent practical experience.

• Proficiency with design tools such as Adobe Creative Suite, Adobe XD, Figma, or similar.

Bonus Points For

• Experience in both agency and in-house design environments.

• Familiarity with Agile development processes.

• Background in visual/graphic design or experience in people/team management.

• Experience creating and maintaining design systems and reusable component libraries.

This is your chance to help define the future of digital banking experiences. If you’re ready to bring thoughtful, impactful design to the forefront of innovation—let’s talk.