Position Summary

The Technical Operations Lead is a senior technology leadership role responsible for overseeing and coordinating the adoption of future-state operational processes and technical solutions for a large-scale enterprise transformation initiative. This position works closely with program leadership, technical teams, business stakeholders, implementation partners, and organizational technology groups to ensure successful deployment and ongoing operation of business-critical systems.

The Technical Operations Lead will serve as a key member of the program’s technical leadership team and will collaborate across project management, technical, security, testing, change management, and business functions to identify, recommend, and implement effective operational solutions.

Key Responsibilities

Operational Strategy and Governance

• Collaborate with program and organizational leadership to establish future-state operational frameworks, support models, and governance structures.
• Define operational roles, responsibilities, processes, and procedures required to support implementation and ongoing operations.
• Develop and maintain operational readiness plans and transition strategies for post-implementation support.
• Establish processes for managing system maintenance, software upgrades, patches, and ongoing configuration changes.

Stakeholder Engagement and Technology Adoption

• Partner with technology teams, business units, and stakeholders across the organization to support successful solution adoption.
• Serve as the primary liaison for local technology teams regarding operational readiness, implementation planning, access management, testing coordination, and issue resolution.
• Gather, track, and manage technology requirements, risks, dependencies, and operational concerns.
• Coordinate approval processes, implementation activities, and readiness assessments.

Systems Integration and Operational Planning

• Support planning and execution of activities related to system implementations, integrations, migrations, and modernization efforts.
• Coordinate operational requirements for legacy system retirement, data migration, security transitions, and integration strategies.
• Ensure operational plans address compliance, business continuity, service management, and organizational support needs.
• Partner with implementation vendors and internal teams to oversee operational deliverables throughout the project lifecycle.

Service Management and Operational Excellence

• Assist in developing and maintaining service management processes and operational support models.
• Monitor service-level agreements (SLAs), operational metrics, and vendor performance.
• Recommend improvements to operational processes, support structures, monitoring capabilities, and system performance.
• Establish operational procedures for incident management, problem management, change management, and escalation processes.
• Support implementation of help desk, hypercare, and production support functions.

Security, Risk, and Compliance

• Work with security, risk, and compliance teams to ensure operational processes align with organizational requirements.
• Review implementation plans for security and compliance considerations.
• Support audit reviews, risk assessments, remediation activities, and ongoing compliance monitoring.
• Assist in developing and maintaining procedures to support organizational security standards and controls.

Testing and Quality Assurance

• Coordinate and support testing activities, including system testing, integration testing, user acceptance testing, end-to-end testing, performance testing, security testing, and disaster recovery testing.
• Ensure operational readiness requirements are incorporated into testing activities.
• Partner with quality assurance teams to validate solution readiness and operational support capabilities.

Program Leadership

• Manage planning, delivery, and implementation of operational work products and technical deliverables.
• Track risks, issues, dependencies, and project progress.
• Provide status reporting and executive-level communications regarding operational readiness and implementation activities.
• Communicate project progress, operational risks, and potential impacts to program leadership.
• Support cross-functional collaboration to ensure alignment between business needs and technical solutions.

Required Qualifications

• Extensive experience in technical operations, enterprise technology implementations, or IT service management.
• Demonstrated experience in technical leadership roles with responsibility for operational strategy and execution.
• Strong understanding of Software-as-a-Service (SaaS) environments and cloud-based technology solutions.
• Experience supporting enterprise applications through all testing phases, including unit, system, integration, and user acceptance testing.
• Knowledge of relational databases, SQL, application interfaces (APIs), and enterprise integration concepts.
• Experience with infrastructure, networking, and security technologies.
• Familiarity with industry-standard frameworks such as ITIL, NIST, ISO 27001, or similar governance and security standards.
• Strong analytical, problem-solving, negotiation, and decision-making skills.
• Experience managing complex stakeholder relationships across multiple teams and organizational levels.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience leading large-scale SaaS implementation or cloud transformation initiatives.
• Experience supporting migration from legacy on-premises systems to cloud-based platforms.
• Demonstrated success managing complex technical environments, integrations, operational support models, and security requirements.
• Experience with project planning, vendor oversight, performance management, and executive reporting.
• Experience developing or supporting data quality programs.
• Experience supporting audit activities, compliance initiatives, and risk management programs.
• Previous experience working in highly regulated or large-scale enterprise environments.

Education and Experience

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related discipline; equivalent experience may be considered.
• Minimum 10 years of progressively responsible experience in information technology, including experience in one or more of the following areas:
  • Application development
  • Systems integration
  • API management
  • Database administration
  • Infrastructure and network architecture
  • Security, risk, and compliance
  • Enterprise operations and support

Work Environment

• Hybrid work environment with a combination of remote and on-site work.
• Periodic on-site attendance required based on business needs, project milestones, and organizational policy.
• Ability to report to the office on short notice when operational or business needs require.
• Occasional evening or weekend work may be required to support critical project activities, deployments, testing, or production operations.

Senior Financial Analyst  

We are seeking an experienced Senior Financial Analyst to support the financial management of a complex IT portfolio. This role combines advanced financial analysis with project coordination responsibilities, including budgeting, forecasting, financial reporting, expenditure monitoring, and process improvement across multiple programs and funding sources.

The ideal candidate will serve as a key financial partner to program and technology leaders, providing budget development, financial forecasting, reporting, and expenditure analysis while ensuring compliance with organizational and regulatory requirements. This position requires strong analytical skills, sound financial judgment, and the ability to manage multiple priorities with minimal oversight.

Working closely with leadership and cross-functional stakeholders, the Senior Financial Analyst will support effective financial stewardship through accurate reporting, proactive fiscal management, and continuous process improvement. While the role utilizes project management principles to coordinate financial activities, its primary focus remains financial planning, analysis, reporting, and budgeting.

Key Responsibilities

Financial Planning, Budgeting & Forecasting

• Lead the development, tracking, and management of operating budgets, spending plans, and financial forecasts.
• Analyze budget-to-actual performance and recommend adjustments based on spending trends and business priorities.
• Develop financial projections and forecasting models to support annual planning and long-term budgeting activities.
• Monitor expenditures across multiple programs, contracts, and funding sources.
• Support fiscal year-end activities, reconciliations, and budget adjustments.

Financial Analysis & Reporting

• Analyze financial data to identify trends, variances, risks, and opportunities.
• Prepare recurring and ad hoc financial reports, forecasts, and variance analyses for leadership.
• Develop and maintain reporting templates, dashboards, and tracking tools.
• Perform reconciliations and validate financial data to ensure reporting accuracy.
• Support audit requests and compliance reporting requirements.
• Recommend and implement improvements to financial processes, reporting practices, and internal controls.

Program Financial Management

• Serve as a financial resource and liaison for assigned programs and stakeholders.
• Support budget planning, expenditure reviews, funding requests, and financial documentation.
• Review vendor invoices and contract expenditures for accuracy and funding compliance.
• Monitor spending, encumbrances, and funding allocations, identifying potential issues proactively.
• Support procurement planning through cost analysis, estimates, and funding assessments.
• Partner with business and technical teams to evaluate the financial impact of new initiatives and operational changes.
• Provide financial insights that support budgeting, funding, and resource allocation decisions.

What You Bring

You are a collaborative finance professional with strong analytical skills and a passion for problem-solving and process improvement. You thrive in fast-paced environments, can manage multiple financial workstreams simultaneously, and communicate complex financial concepts clearly to both financial and non-financial audiences.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Public Administration, or a related field (or equivalent experience).
• 5+ years of experience in financial management, budgeting, forecasting, accounting, auditing, financial analysis, or reporting.
• Experience supporting financial activities across multiple programs, projects, or business units.
• Strong understanding of budgeting, financial reporting, expenditure management, and internal controls.
• Advanced Excel skills, including PivotTables, complex formulas, and financial modeling.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Proven ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to build strong relationships and collaborate with stakeholders at all levels.

Preferred Qualifications

• Master’s degree in Finance, Accounting, Business Administration, Public Administration, or a related discipline.
• CPA, PMP, CGFM, or similar professional certification.
• Experience supporting large-scale IT organizations or technology initiatives.
• Familiarity with budgeting, procurement, financial reporting, and funding management processes.
• Experience with Power BI, SharePoint, Jira, or similar reporting and collaboration tools.
• Experience developing financial dashboards, reporting tools, and performance metrics.

Tier4 Group is seeking a Senior AWS Developer to design, build, and support a serverless application that enables secure online form submission, document processing, and integration with enterprise document management systems. The solution will leverage AWS cloud services, React, Python, and PostgreSQL to support scalable, secure, and compliant business processes.

Contract Duration: Initial 6-month engagement with potential extension.

Responsibilities

• Design, develop, test, deploy, and maintain cloud-based applications.
• Lead full software development lifecycle activities including architecture, technical design, deployment planning, and documentation.
• Build and support serverless solutions using AWS services.
• Develop and optimize SQL queries, database objects, and integrations.
• Create and maintain technical documentation and source code repositories.
• Collaborate with cross-functional teams, stakeholders, and project managers.
• Troubleshoot production issues and implement performance improvements.
• Follow established development, security, and change management practices.

Required Technical Skills

AWS & Cloud Development

• 5+ years of hands-on AWS experience.
• 3+ years developing serverless applications using:
  • AWS Lambda (Python)
  • Step Functions
  • API Gateway
  • Amazon Cognito
  • CloudFormation, Terraform, or CDK
  • Amazon S3
  • CloudWatch
• Experience with CI/CD pipelines and GitHub Actions.
• Strong understanding of cloud security best practices.

Front-End Development

• 3+ years of React development experience.
• Strong knowledge of React Hooks, Context API, and functional components.
• Proficiency with JavaScript (ES6+), HTML5, and CSS3.
• Experience with responsive design and accessibility standards (WCAG).

Back-End & Database Development

• 4+ years of Python development experience.
• 3+ years of PostgreSQL experience, including:
  • Database design and optimization
  • Complex query development
  • Performance tuning
  • Security and connection management
• Experience designing and consuming REST and SOAP APIs.

Integration & Enterprise Systems

• Experience integrating with enterprise applications and document management systems.
• Knowledge of document processing, file validation, and binary data handling.
• Familiarity with API documentation standards such as OpenAPI/Swagger.
• Understanding of microservices architecture and Docker containers.
• CMIS and enterprise content management experience preferred.
• Experience with SOAP/XML services and MTOM attachments preferred.

Development & Methodology

• Strong Git version control experience.
• Test-Driven Development (TDD) and automated testing experience.
• Agile/Scrum development experience.
• Commitment to code quality, peer reviews, and documentation best practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 8+ years of software development experience in team-based environments.
• Strong experience building scalable, secure, and maintainable applications.
• Experience with application servers and cloud-hosted environments.
• Ability to design efficient database solutions and write high-quality, testable code.
• Experience supporting secure application architectures and Agile development practices.

Preferred Skills

• Enterprise content management and document processing platforms.
• Oracle and Java/J2EE development experience.
• Experience supporting highly regulated or compliance-driven environments.

Desired Attributes

• Strong analytical and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Proven ability to learn complex systems quickly.
• Comfortable working in fast-paced, deadline-driven environments.

PROGRAM SUMMARY:

Our client seeks to improve a constituent’s experience while interacting with eligibility and enrollment (IE&E) processes across its various agencies through more efficient and collaborative processes. This project will, through a series of iterative improvements, knit the various processes together into an Integrated Eligibility and Enrollment program to provide constituents with a unified view of applying, managing and being notified by Benefits programs.

POSITION SUMMARY:

We are seeking an organized and proactive IT project coordinator with 3-5 years of experience supporting technology projects from initiation through implementation. The ideal candidate will coordinate project activities, track schedules and deliverables, facilitate communication across technical and business teams, and ensure projects remain on track with respect to scope, schedule, risks, and dependencies.

The successful candidate will closely work with project managers, business stakeholders, IT teams, vendors, and leadership to support the successful delivery of IT initiatives.

DETAILED LIST OF JOB DUTIES

• Coordinate day-to-day activities for IT projects and ensure project tasks and deliverables remain on schedule.
• Maintain project plans, schedules, action-items logs, risk register, dependencies (RAID log), status reports ,and project documentation.
• Track project milestones, risks, issues, decisions, and change requests.
• Schedule and facilitate project meetings, including preparing agendas, capturing meeting minutes, and following up on action items.
• Coordinate communication among business stakeholders, technical teams, vendors, and project leadership.
• Monitor project progress and proactively identify schedule delays, resource constraints, risks, and dependencies.
• Prepare weekly and monthly project status reports and executive-level updates as needed.
• Support project managers with budget tracking, resource planning, procurement activities, and vendor coordination.
• Assist with project intake, planning, requirements gathering, implementation planning, and project closeout activities.
• Support governance processes and ensure projects follow established PMO standards, methodologies, and controls.
• Assist with change management, stakeholder communications, training coordination, and implementation activities.
• Coordinate production releases and post-implementation activities when applicable.
• Escalate significant risks, issues, and schedule concerns to the Project Manager in a timely manner.
• Contribute to continuous improvement of project management processes, templates, and reporting.
• Work with business and vendor support contacts as necessary to assist in the smooth operation of the IE&E Projects

EDUCATION, EXPERIENCE, and QUALIFICATIONS

• 3–5 years of experience in IT project coordination, project management, PMO, business analysis, or a related technology environment.
• Experience working with cross-functional technology teams.
• Experience working with third-party vendors and managing vendor deliverables.
• Strong organizational, time-management, and multitasking skills.
• Excellent written and verbal communication skills.
• Experience creating project status reports, schedules, meeting minutes, action-item logs, and project documentation.
• Ability to track multiple projects, priorities, and deadlines simultaneously.
• Strong analytical and problem-solving skills.
• Experience coordinating software development, system integration, application implementation, infrastructure, cloud, data, or cybersecurity projects.
• Familiarity with IT governance, SDLC, change management, release management, and PMO processes.
• Ability to work effectively with technical and non-technical stakeholders.
• Proficiency with Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
• Experience with project management or collaboration tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, Confluence, or similar platforms.
• Experience working in an enterprise IT, healthcare, government, financial services, or similarly regulated environment.
• Experience with Agile, Scrum, Waterfall, or hybrid project management methodologies.
• Basic understanding of APIs, databases, application integrations, cloud technologies, and enterprise systems is a plus.
• Nice to have: PMP or CSM or other related project management certification.

Our client is seeking a UI UX Designer to support critical enterprise initiatives. The ideal candidate is a strategic UI/UX professional who goes beyond implementing requirements to understand the underlying business need. They can translate business objectives into scalable, maintainable designs. They can confidently assess and enhance vendor-delivered solutions, challenge assumptions constructively, and collaborate with stakeholders to improve the overall application design. They think beyond individual features to create scalable, intuitive solutions that support long-term business goals.

Position Duties/Responsibilities:

• Primary responsibility is to work on UX and UI design efforts, creating prototypes and wireframes, refining and updating the design system and component library, facilitating user research sessions, and developing product requirements.
• Engages with internal and external stakeholders to understand user needs and translates user requirements into highly usable responsive experiences.

Our client is is the largest secretariat in the MA state government, comprising 16 agencies with over 23,000 employees statewide. They directly touch the lives of slightly more than one in four residents — including some of our most vulnerable citizens, such as children, youth, adults, and elders. They provides access to medical and behavioral health care, substance misuse treatment, long-term services and supports, and nutritional and financial benefits to those with low incomes. We connect elders, individuals with disabilities, and veterans with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support developmentally disabled, mentally ill, blind, deaf, or hard of hearing individuals.

Job Overview

Our client is seeking to hire a motivated IT Senior Quality Assurance Analyst to join its Medicaid Systems Development (MSD) team supporting MassHealth Applications. MassHealth (MH) is the office that administers the Medicaid program and the Children’s Health Insurance Program (CHIP) in Massachusetts. MassHealth applications provide critical support for access to health care for some of Massachusetts’ most vulnerable individuals. This individual primary responsibility is to support Health Safety Net (HSN) application. HSN pays acute care hospitals and community health centers for certain essential health care services provided to qualified uninsured and underinsured Massachusetts residents.

The Sr. Quality Assurance Analyst’s primary role is to support HSN. You will assist in managing the testing activities for HSN; in addition, you will also support other MSD applications. You will conduct requirement analysis, design, and develop test cases and execute them by both manual and automated methods. You will capture defects in the tracking system and develop day-to-day test metric reporting. You will also provide backup support for the test manager. This position is anticipated to be a long-term engagement and is currently a hybrid remote position with the candidate able to come into the Quincy MA office when requested.

Job Duties: (Detailed list of Responsibilities):

• As directed, provide oversight of day-over-day testing activity and support.
• Participate in weekly meetings with the team as required.
• Participate in the defect triage meetings, providing information about defects and route cause analysis.
• Participate in defect remediation meetings to work on extended pending and warranty defects.
• Participate in Joint Application Design (JAD) sessions involving cross-functional teams.
• Develop and execute test cases and test scripts for end-to-end system testing.
• Create and deliver test plans and test cases – create effective and reusable test scripts based on functional requirements and use cases.
• Provide oversight, coordinate, and prepare test plans and scenarios within and outside the scope.
• Performing requirements verification testing, functional testing, security testing, regression testing, positive and negative testing, and ADA testing.
• Analyze test results and make confident decisions and recommendations.
• Efficiently execute system and user acceptance testing, document all testing results, and ensure that defects are recorded and tracked.
• Document all testing results and ensure defects are recorded and tracked.
• Work with QA technical team during data setup for performance testing.
• Perform a critical test results analysis, make confident decisions and recommendations, and adhere to escalation processes to ensure accountability and issue resolution.
• Participate in scope review sessions with the business analyst (BA) and subject-matter expert (SME) teams.
• Work with SQA Manager and across project teams to ensure testing completion meets project deadlines.
• Work closely with the testing team and resolve testing-related issues/concerns.
• Do the Gap analysis create new possible test scenarios and add them to the testbed
• Develop test automation scripts and provide technical support.
• Develop and maintain testing issue documentation and adhere to escalation processes to ensure accountability and issue resolution.
• Technical skills in Oracle or SQL Server Development suites
• IBM Test Manager, HP Load Runner, HP QTP, Jira, MS Office software.
• Develop and distribute Test Summary Reports after each cycle.

REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge:

• Broad knowledge of testing approaches and techniques for certifying software acceptance.
• Demonstrated ability to work independently and in project teams, providing relevant quality assurance services to a broad audience.
• Highly analytical and able to independently analyze test results and confidently make decisions and recommendations.
• Develop and Execute Automated Tests: Design, write, and maintain automated test scripts using various testing tools and frameworks.
• CI/CD Integration: Integrated automated tests into CI/CD pipelines (e.g., GitActions, Jenkins).
• Expertise in backend testing and writing SQL queries, including complex subqueries and joins.
• Experience working with Oracle database.
• Experience in Jira or similar products.
• Experience working with HP Quality Center, IBM Clear Quest, IBM Test Manager, and MS Office software.
• Experience in reviewing the work of business analysts and subject matter experts, ensuring well-defined requirements contribute to defined functional use cases.
• Experienced in reviewing the work of business analysts to ensure well-defined requirements that contribute to defined functional use cases.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong verbal, written, and presentation skills.
• Preferred to have Salesforce testing experience.

QUALIFICATIONS (Education, Years’ Experience, Certificates):

• Bachelor’s degree or higher in Computer Science, or a university degree, or equivalent experience.
• Five years of experience in black-box, white-box, functional, smoke, and regression testing.
• Prior experience in healthcare or government setting desired.

The Business Analyst serves as the bridge between business and technology teams, helping define business objectives, analyze processes, elicit requirements, and ensure successful solution delivery. This role works independently on complex initiatives, drives alignment across multiple stakeholders, and plays a key role throughout business initiatives and software development lifecycle.

Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives.

Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts.

Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria.

Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value.

Facilitate workshops, discovery sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs.

Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions.

Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations.

Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support.

Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met.

Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs.

Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices.

Skills:
Minimum Qualifications

Bachelor’s degree or equivalent experience.

3+ years of Business Analyst, Business Systems Analyst, or related experience.

Experience gathering, documenting, and managing business and system requirements.

Experience producing requirements in BDD format.

Experience developing and running SQL queries.

Experience working in Agile environments using Scrum and/or Kanban methodologies.

Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation.

Strong analytical, problem-solving, written communication, and verbal communication skills.

Ability to manage multiple concurrent initiatives and priorities with limited direction.

Experience collaborating with business stakeholders and technical teams to deliver technology solutions.

Authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications

5+ years of business analysis or business systems analysis experience.

Experience supporting enterprise technology, digital product, or customer-facing technology initiatives.

Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications.

Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience.

Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools.

Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders.

Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments.

Experience mentoring analysts, improving requirements practices, or supporting team process improvement.

Position Overview

Project Funding Manager (PFM) to support strategic data and technology initiatives within the healthcare & local state initiatives. 

This role is responsible for securing, managing, and maintaining federal funding for major technology investments. The Project Funding Manager will oversee funding documentation, budgets, forecasts, compliance activities, vendor alignment, and federal submissions to ensure projects remain eligible for federal funding.

A key component of this position involves managing Advanced Planning Documents (APDs), the formal planning and funding vehicles required to obtain and maintain CMS approval for Medicaid technology initiatives.

This role is ideal for someone who excels at managing complex funding and contract processes, bringing structure to cross-functional initiatives, maintaining detailed documentation, and partnering with stakeholders across technical, financial, legal, procurement, and leadership teams. Prior APD experience is helpful but not required.

Reporting Structure

• Reports to the PMO Lead
• Collaborates closely with leadership and cross-functional partners including Finance, IT, Procurement, Legal, Vendors, and CMS stakeholders

Key Responsibilities

APD & Federal Funding Management

• Lead the development, coordination, and submission of APDs, APD updates, CMS submission packages, funding tables, and supporting narratives
• Translate project plans, milestones, budgets, risks, and technical requirements into clear CMS-compliant documentation
• Coordinate responses to CMS inquiries and approval conditions
• Monitor CMS policy updates, Medicaid Enterprise System guidance, and APD requirements to ensure compliance

Financial Oversight & Budget Management

• Track project funding, expenditures, forecasts, federal/state share allocations, amendments, and budget variances
• Develop funding status reports and executive updates for leadership
• Review timecard coding and funding allocations to ensure compliance with federal funding requirements
• Maintain funding documentation and support ongoing financial planning activities

Contract & Vendor Management

• Partner with Procurement, Legal, and project teams to support the development and review of RFPs, contracts, amendments, Statements of Work (SOWs), and related documentation
• Ensure vendor agreements and deliverables align with approved funding and APD requirements
• Track vendor milestones, contract periods, amendments, and deliverables

Project Coordination & Stakeholder Management

• Coordinate information gathering across project, technical, finance, procurement, and leadership teams
• Maintain submission calendars and funding deadlines to prevent interruptions in Federal Financial Participation (FFP)
• Facilitate meetings, document decisions, track action items, and drive follow-up activities
• Develop project plans, monitor milestones, and manage funding-related workstreams in a matrixed environment

Governance, Compliance & Process Improvement

• Support compliance reporting, systems certification activities, and audit readiness
• Maintain templates, standard operating procedures (SOPs), repositories, and version-controlled documentation
• Prepare executive briefings, risk summaries, decision materials, and status reports
• Promote project management and financial management best practices across APD-funded initiatives

Required Qualifications

• 5+ years of experience in project management, program management, grants administration, public funding, contract management, project finance, or a related field
• Experience managing budgets, forecasts, financial reporting, and funding documentation
• Demonstrated ability to lead complex cross-functional initiatives involving finance, procurement, legal, technology, and executive stakeholders
• Strong written communication skills with the ability to translate technical, financial, and contractual information into clear, concise documentation
• Strong project management, stakeholder management, analytical, and executive communication skills
• Experience supporting vendor management, contract administration, procurement activities, RFPs, SOWs, amendments, and deliverable tracking
• Ability to manage multiple priorities, meet deadlines, maintain tracking tools, and ensure audit-ready documentation

Preferred Qualifications

• Experience working with Medicaid, CMS funding programs, APDs, Federal Financial Participation (FFP), or other federally funded technology initiatives
• Familiarity with public sector budgeting, compliance, and procurement processes
• PMP, PMI, or other project management certifications are a plus

What Success Looks Like

• Federal funding submissions are accurate, complete, and submitted on time
• Funding eligibility and CMS approvals are maintained without interruption
• Budgets, contracts, and vendor activities remain aligned to approved funding
• Stakeholders have clear visibility into project funding status, risks, and compliance requirements
• Processes and documentation are organized, scalable, and audit-ready