Translations Engineer (Telecommunications / Voice Networks)
Remote
Contract
$30/hr. W2
We are seeking a Translations Engineer to support the design, implementation, testing, maintenance, and troubleshooting of complex translations content within voice switching environments. This role is responsible for ensuring accurate trunk provisioning, call routing, and call charging across a public switched telephone network (PSTN).
Key Responsibilities
- Review, prioritize, and implement trunk provisioning, routing, and project-related translations work for assigned switches
- Schedule work to meet customer needs while minimizing impact to customer service
- Apply sound professional judgment when implementing translations changes to reduce the risk of service degradation or outages
- Provide translations support for assigned projects, including designing solutions for major network events and new product offerings
- Deliver technical translations assistance to internal teams as requested
- Analyze and optimize translations within assigned voice switches
- Maintain compliance with all regulatory requirements related to telephone services
- Provide training to internal employees on translations topics such as routing, screening, signaling, troubleshooting, and billing
Required Qualifications
- 4 years in telecommunications
- Experience using telnet clients such as PuTTY and SecureCRT
- Experience with VoIP switching system translations
- Experience interpreting Q.764 (SS7), Q.931, SIP, and other networking protocol messages
- Background as a Central Office Network Technician
- Experience working in a Voice Network Operations Center (NOC)
- Experience writing, running, or debugging scripts using Python, VBS, or PERL