BI Analyst – Claims (Power BI / SQL) | Remote 5298

Tier4 Group is seeking a BI Analyst – Claims to support a high-visibility claims organization by delivering data-driven insights that influence business decisions.

This role is embedded within the business (not IT) and partners directly with claims leadership to analyze performance, identify trends, and improve operational outcomes. This is an ideal opportunity for someone who enjoys combining data analysis, business interaction, and Power BI development.

Key Responsibilities

Data Analysis & Insights

• Analyze claims data to identify trends, patterns, and anomalies
• Investigate key business questions related to claims volume, cycle time, and cost drivers
• Translate findings into clear, actionable insights for leadership

Business Engagement

• Partner directly with claims stakeholders, including Director and VP-level leadership
• Gather and define reporting requirements
• Present analysis results and explain the “why” behind the data

Business Intelligence Development

• Design and develop Power BI dashboards (end-to-end)
• Define and maintain KPIs and reporting metrics aligned to claims operations
• Support transition from Excel-based reporting to Power BI

Data Management & Validation

• Write and optimize SQL queries for data extraction and analysis
• Perform data validation and support user acceptance testing (UAT)
• Ensure accuracy and quality of reporting outputs

Data Integration & Support

• Work with internal and external data sources, including claims systems and vendors
• Assist with integrating new data sources during system changes or acquisitions
• Support reporting access and provide basic user training as needed

Required Qualifications

Technical Skills

• Strong experience with Power BI, including building dashboards end-to-end
  (approximately 20+ dashboards preferred)
• Advanced SQL skills for querying, data analysis, and validation
• Experience working with data warehouses or reporting environments

Domain Experience

• Claims experience required
• Property insurance preferred
• Healthcare or other claims experience acceptable

Business & Communication Skills

• Experience working directly with business stakeholders
• Ability to gather requirements and present insights clearly
• Strong verbal and written communication skills

Experience

• 4–8+ years of experience in business intelligence, analytics, or reporting roles
• Proven ability to balance technical execution with business engagement

Preferred Qualifications

• Background in claims operations prior to moving into analytics
• Experience delivering insights and recommendations (not just reports)
• Familiarity with claims KPIs, workflows, and processes

Compensation & Benefits

• Base salary: $90,000 – $105,000 (flexible based on experience)
• 5% annual bonus
• Comprehensive benefits beginning Day 1
• 401(k) with company match
• Paid time off and additional company benefits

Work Environment

• Fully remote position
• Standard business hours (primarily Eastern or Central Time)

Ideal Candidate Profile

The ideal candidate has experience in claims and has transitioned into analytics, bringing both business understanding and technical expertise. This individual is comfortable working with stakeholders, interpreting data, and delivering insights that drive decisions.

Account Advisor I (Remote – Baton Rouge Area)

Help People Navigate Their Healthcare Journey

Do you enjoy helping others, solving problems, and delivering exceptional customer service? Are you looking for an opportunity to build a career in healthcare operations while making a meaningful impact every day?

We’re seeking an Account Advisor I to join a dynamic healthcare customer service team. In this role, you’ll serve as a trusted resource for members and providers, helping them understand benefits, resolve claims questions, navigate eligibility concerns, and address billing inquiries. If you’re a strong communicator who enjoys helping people and thrives in a fast-paced environment, we’d love to hear from you.

What You’ll Do

As the first point of contact for members and providers, you’ll play a critical role in creating a positive customer experience and ensuring questions are resolved accurately and efficiently.

Responsibilities Include:

• Responding to inbound calls regarding healthcare benefits, claims, eligibility, billing, and payment inquiries.
• Researching and resolving customer issues across multiple systems while maintaining accuracy and compliance.
• Assisting members and providers with claim status requests, adjustments, refunds, and payment discrepancies.
• Explaining healthcare benefits, coverage details, and policies in a clear and easy-to-understand manner.
• Documenting customer interactions accurately and maintaining detailed records.
• Taking ownership of customer concerns and working toward first-call resolution whenever possible.
• Meeting performance goals related to quality, productivity, customer satisfaction, and attendance.
• Staying current on healthcare policies, procedures, and regulatory requirements.
• Collaborating with internal departments to resolve complex issues and ensure excellent service.

What We’re Looking For

Required Qualifications

• High School Diploma or equivalent.
• At least one year of customer service, healthcare, medical office, or related experience.
• Strong verbal and written communication skills.
• Excellent problem-solving and critical-thinking abilities.
• Ability to multitask and navigate multiple computer systems simultaneously.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office and general computer applications.

Preferred Qualifications

• Call center experience.
• Healthcare, insurance, or medical office experience.
• Knowledge of healthcare benefits, claims, eligibility, and billing processes.
• Familiarity with healthcare or insurance terminology.
• Medical Assistant, Coding, or Insurance training/certification.

Why You’ll Love This Opportunity

• Build valuable experience within the healthcare and insurance industry.
• Work in a collaborative, customer-focused environment.
• Develop expertise in healthcare benefits, claims, and member services.
• Gain exposure to healthcare operations and career growth opportunities.
• Make a direct impact by helping individuals understand and access their healthcare benefits.

Work Environment

• Remote position with occasional onsite meetings, training, and team events.
• Candidates must reside within commuting distance of Baton Rouge, Louisiana.
• High-volume customer service environment with significant daily phone interaction.
• Comprehensive training and ongoing support provided.

Ideal Backgrounds

• Customer Service Representative
• Healthcare Customer Service Representative
• Call Center Representative
• Patient Access Representative
• Medical Office Specialist
• Member Services Representative
• Insurance Support Specialist

If you’re passionate about helping people, enjoy solving problems, and are looking for an opportunity to grow within healthcare operations, we encourage you to apply today!

Title: Communications Consultant

Location: Milwaukee, WI

Type: Hybrid (3 days onsite per week)

Duration: ASAP – 09/30/2027

Perks: Competitive Rates, Benefits, free daily lunch when onsite

Job Description:

Job Title: Senior Data Product Lead
Location: Hybrid – Atlanta
Contract: 6–12 Months+

Overview

We are seeking a senior-level, hands-on Senior Data Product Lead to own the end-to-end lifecycle of high-value data products in a fast-moving, evolving environment.

This role requires a highly autonomous operator who can function as a “principled entrepreneur”—someone who treats data products like business assets, proactively drives adoption, and ensures delivery from concept through production.

This is a contract role (6–12 months) supporting a newly forming data organization, where the permanent senior leadership structure is not yet in place. The contractor will play a critical role in stabilizing and accelerating early-stage data product development.

Key Responsibilities

• Partner directly with business stakeholders (RevOps, Product, Customer Success) to understand and translate use cases into data products
• Own the full data product lifecycle from system of record → Snowflake data mart → end-user consumption tools
• Direct Data Engineering teams to deliver scalable, production-ready data solutions
• Perform hands-on validation and unit testing to ensure data accuracy, logic integrity, and business alignment
• Identify gaps, inconsistencies, and opportunities across data pipelines and proactively resolve them
• Ensure data products are usable, trusted, and adopted by end users
• Operate independently in a high-ambiguity environment with minimal oversight

Required Experience & Skills

• Strong hands-on experience with Snowflake
• Proven experience with:
  • Snowflake Marketplace (publishing, consuming, or operationalizing data products)
  • Medallion architecture (bronze, silver, gold layer design and implementation)
  • Snowflake Cortex (AI-enabled data use cases, LLM/data interaction)
  • Snowflake Streamlit (data applications and dashboards)
• Strong understanding of data product lifecycle and operational data delivery
• Ability to work directly with Data Engineering teams and guide execution without formal management authority
• Hands-on technical capability (SQL, data validation, modeling as needed)
• Strong communication skills with both technical and business stakeholders

Nice to Have

• Experience with ML feature stores and downstream AI/ML consumption layers
• Experience operating in RevOps, Product, Customer Success, or cross-functional data environments
• Background in startup, high-growth, or transformation-stage organizations

Ideal Candidate Profile

The ideal candidate is a hybrid of:

• Data product leader
• Hands-on technical operator
• Business-minded problem solver

They are comfortable working without structure, thrive in ambiguity, and naturally think in terms of:

• Adoption
• Business impact
• Data usability
• End-to-end ownership

This is not a supervisory role—it is a hands-on execution + ownership role requiring senior judgment and technical depth.

BUSINESS ANALYST

Information Technology / Technical Project Delivery

Our end-client supports many most vulnerable residents and works to improve health, well-being, access to care, and social supports. They serve individuals and families through programs and agencies that address medical and behavioral health care, substance use treatment, long-term services and supports, food security, housing supports, employment supports, disability services, older adult services, and other critical needs. Our client advances strategic investments to strengthen rural communities by improving healthcare access, outcomes, and long-term well-being. The program focuses on expanding access to care, improving population health, and scaling systems to meet rural needs. Key initiatives include workforce development, innovative care models, population health advancement, EMS integration, community prevention, technology interoperability, and facility modernization. Supported by close to $800 million, a five-year investment, this client aims to sustainably transform rural healthcare delivery and enhance health outcomes across the Commonwealth.

Position Summary
The Business Analyst supports the CIO IT Office in advancing technology-related work across the Transformation Program and related cross-agency initiatives. The ACIO IT Office provides enterprise oversight, guidance, standards, templates, process support, procurement coordination, contract visibility, solution input, status awareness, and advisory support for technology activities affecting the broader enterprise.
This role serves as a trusted business analysis and documentation partner, helping create shared understanding by listening carefully, asking, clarifying questions, documenting decisions, and translating business, operational, and technical needs into clear materials.
For direct IT Office assignments, the Business Analyst assists with requirements documentation, process analysis, meeting facilitation and support, testing support, and operational readiness. For cross-agency or advisory assignments, the role supports the Technical Program Manager and IT Leadership Team by documenting project information, decisions, risks, dependencies, procurement status, contract considerations, funding needs, hiring needs, and solution questions requiring ACIO IT Office awareness or action.
The Business Analyst also serves as the Program SharePoint Librarian, helping ensure program documentation, governance materials, templates, standards, requirements artifacts, and reference materials are organized, version-controlled, accessible, and maintained in accordance with records management expectations.

Key Responsibilities
Stakeholder Engagement, Communication, and Advisory Support
• Serve as a business analysis liaison among the ACIO IT Office, IT Leadership Team, Technical Program Manager, business programs, cross-agency partners, project managers, solution architects, procurement teams, vendors, and operational stakeholders.
• Support business programs and cross-agency partners seeking guidance on IT processes, templates, standards, solutions, procurements, contracts, project status, funding, hiring, and escalation points.
• Listen to stakeholder needs and translate business, policy, operational, procurement, and technical information into clear documentation, decision materials, and communications.
• Document stakeholder questions, open issues, pending decisions, action items, and follow-up items requiring ACIO IT Office awareness or response.
• Identify unresolved decisions, ownership gaps, risks, conflicting expectations, or enterprise impacts and raise them through appropriate leadership channels. Track resolution status and maintain decision records to ensure visibility, accountability, and traceability.
Governance, Meeting Leadership, and Executive Support
• Serve as meeting lead or meeting support for assigned governance, leadership, project management, workstream, and cross-agency coordination meetings, as directed.
• Develop and maintain agendas, decision topics, add-on items, parking lot items, action items, and follow-up items with meeting owners.
• Facilitate or support meetings that encourage respectful participation, shared understanding, issue resolution, decision visibility, and timely follow-through.
• Capture meeting minutes, decisions, risks, issues, dependencies, action items, owners, due dates, and unresolved questions.
• Distribute draft meeting notes for peer review, incorporate feedback, and issue final meeting notes and communications to appropriate stakeholders.
• Prepare leadership-ready summaries, decision records, status inputs, briefing materials, issue summaries, governance artifacts, and SharePoint meeting records.
• Maintain governance decision logs, action item inventories, and supporting documentation required for leadership review, audit readiness, and program continuity.
Business Analysis and Requirements Support
• Conduct business needs assessment for assigned direct projects and advisory engagements, including problem definition, objectives, current-state challenges, future-state needs, constraints, and success criteria.
• Elicit, analyze, document, validate, prioritize, and maintain business, functional, reporting, data, workflow, integration, accessibility, security, procurement, and operational requirements.
• Develop business analysis artifacts, including requirements documents, user stories, acceptance criteria, use cases, business rules, process flows, gap analyses, decision logs, traceability matrices, and change records.
• Ensure requirements are clear, complete, testable, feasible, prioritized, reviewed with stakeholders, and traceable through solution design, procurement, implementation, testing, and operational transition.
• Maintain traceability between requirements, architecture decisions, procurement activities, testing outcomes, implementation milestones, and operational readiness activities.
Project Activity Support and Cross-Agency Coordination
• Assist the Technical Program Manager and assigned project managers by providing business analysis inputs, requirements status, documentation updates, decision summaries, meeting outcomes, and stakeholder follow-up items.
• Support CIO IT Office awareness of IT-related project activities by documenting relevant status information, open questions, risks, dependencies, and decisions.
• Assist with intake and triage of business program requests involving IT solutions, enterprise standards, shared services, procurements, contracts, staffing, or funding.
• Support alignment of business analysis outputs, governance materials, meeting records, and documentation with project milestones, enterprise reporting needs, approved templates, standards, and governance practices.
• Provide analysis and documentation to support leadership awareness, advisory support, procurement planning, contract development, solution evaluation, and implementation readiness.

Process, Solution, Data, and Procurement Analysis
• Analyze current-state and future-state workflows, operational processes, system interactions, data flows, reporting needs, user journeys, and handoffs across program, technical, vendor, and enterprise teams.
• Partner with Solution Architecture to ensure business needs inform solution options, design decisions, reuse opportunities, integration needs, and enterprise standards alignment.
• Document architecture assumptions, reuse analysis findings, design decisions, dependencies, and standards considerations as part of requirements and governance artifacts.
• Support a reuse-first approach by assessing existing systems, shared services, platforms, enterprise capabilities, data assets, contracts, and procurement vehicles before documenting new solution needs.
• Support data mapping, interface and reporting requirements, role-based access needs, business rules, operational support requirements, procurement scope inputs, and evaluation of proposed solutions.
Testing, Implementation, and Operational Readiness
• Support test planning by ensuring requirements are clear, testable, and linked to acceptance criteria.
• Assist with user acceptance testing preparation, test scenarios, defect triage, issue clarification, and validation of functionality against approved requirements.
• Coordinate with business users, vendors, project managers, technical teams, and operational stakeholders to confirm delivered solutions meet documented business needs.
• Support implementation readiness by documenting business impacts, workflow changes, training inputs, procedures, knowledge transfer needs, support models, handoff materials, and readiness gaps.
Documentation, SharePoint Administration, Records Management, and Knowledge Management
• Serve as the Program SharePoint Librarian for IT Office documentation, governance records, meeting materials, templates, standards, requirements artifacts, and project reference materials.
• Maintain centralized repositories for requirements, governance records, architecture artifacts, decision logs, procurement documentation, project reference materials, standards, templates, and operational readiness materials.
• Maintain accurate, organized, version-controlled, and audit-ready documentation within designated SharePoint libraries, folders, metadata structures, and approved repositories.
• Maintain document naming conventions, folder structures, versioning practices, access coordination, template organization, and document retention practices.
• Coordinate with IT Leadership, the Technical Program Manager, project managers, solution architecture, vendors, and cross-agency partners to store key documents correctly, maintain authoritative records, and address quality, metadata, ownership, or version control issues.
• Ensure requirements, decisions, risks, dependencies, approvals, meeting outcomes, templates, standards, and key deliverables are available for leadership review, governance, and records management.

QUALIFICATIONS – REQUIRED AT HIRE
• Experience as a Business Analyst, RHTP Business Analyst, Systems Analyst, Product Analyst, or similar role supporting technology, healthcare, human services, public sector, or enterprise initiatives.
• Experience engaging stakeholders, supporting meetings, documenting decisions, managing action items, and communicating with business, technical, vendor, and executive audiences.
• Experience eliciting, documenting, validating, prioritizing, and managing business and functional requirements, including requirements documents, user stories, acceptance criteria, process flows, business rules, gap analyses, meeting records, and traceability documentation.
• Experience supporting technology initiatives through discovery, planning, procurement support, design, testing, implementation, operational readiness, SharePoint libraries, version control, templates, or records management processes.
• Ability to work collaboratively in a matrixed environment with multiple priorities, stakeholders, projects, and cross-agency dependencies.
• Proficiency with common documentation, collaboration, diagramming, requirements management, project tracking, and Microsoft SharePoint tools.
Preferred Qualifications
• Experience supporting Medicaid, health and human services, rural health, public health, healthcare delivery, federally funded programs, or government technology initiatives.
• Experience supporting IT governance, enterprise standards, procurement planning, contract development, funding requests, staffing analysis, portfolio reporting, architecture, data exchange, interoperability, accessibility, privacy, security, or procurement teams.
• Experience supporting vendor-led implementations, system integrators, managed service providers, multi-agency delivery environments, SharePoint libraries, metadata, document versioning, permissions coordination, or records organization.

Senior Program Manager – Financial Planning (Wealth Management)
Location: Hybrid – Springfield, MA (3 days onsite; Fridays remote)
Duration: 12 months (strong potential for extension)

Tier4 Group is partnering with a leading financial services organization to identify a Senior Program Manager to lead a large-scale digital transformation within the Wealth Management and Financial Planning space.

This initiative focuses on product and wealth technology modernization, including consolidation and simplification of legacy platforms into a unified digital advisor experience (Advisor Workflows). The program is currently in recovery mode and requires a strong execution leader to stabilize delivery and drive progress.

This is an immediate need with high visibility and impact.

Position Overview
The Senior Program Manager serves as the central execution leader for the program. This is a hands-on, delivery-focused role responsible for driving execution, enforcing governance, and ensuring alignment across business and technology teams.

You will lead a complex, multi-track program consisting of approximately 20–30 resources across business, technology, testing, and user experience teams, within a broader organization of approximately 80 Program Managers (70% FTE).

Key Responsibilities

Program Execution and Delivery
Own the integrated program plan including schedule, milestones, dependencies, and critical path.
Drive daily and weekly execution cadence including standups, sprint planning, demos, and retrospectives.
Lead program re-baselining efforts within the first 90 days to establish realistic delivery timelines.
Enforce structured iterative delivery including readiness criteria and entry and exit gates.
Manage track sequencing to ensure alignment across multiple digital workstreams.
Support go-live readiness and provide production support as needed.

Cross-Track Coordination and Dependency Management
Coordinate delivery across multiple concurrent workstreams.
Manage and proactively resolve interdependencies across business, technology, UX, and testing teams.
Facilitate weekly cross-track synchronization meetings.
Partner with architecture and engineering leads to ensure proper technical sequencing.
Maintain alignment between business and IT stakeholders.

Governance and Escalation
Lead Steering Committee (SteerCo) governance including agendas, pre-reads, decision capture, and follow-ups.
Ensure governance forums are focused on decision-making rather than status reporting.
Prepare and deliver updates to delivery leadership with clear program insights.
Manage risks, issues, and action items with proactive escalation and resolution.
Define and enforce escalation paths across the program.

Distributed Team Leadership
Manage delivery across US and India-based teams.
Ensure effective handoffs, communication, and execution across time zones.
Monitor offshore delivery quality and throughput.
Identify and address inefficiencies in distributed team execution.

Stakeholder Communication and Reporting
Serve as the primary point of contact for program delivery status.
Develop and deliver executive-ready reporting including velocity, risks, and milestone tracking.
Partner with business stakeholders including product and operations leaders to ensure alignment and decision-making.
Support UAT coordination and business readiness activities.

Required Qualifications
10+ years of Program or Portfolio Management experience in complex enterprise environments.
Proven experience leading large-scale digital transformation initiatives, particularly legacy to modern platform migrations.
Demonstrated success in program recovery or turnaround situations.
Strong experience managing multi-track Agile or iterative delivery models.
Experience leading distributed or global teams including offshore.
Strong governance, dependency management, and execution discipline.

Preferred Experience
Experience in Wealth Management or Financial Planning environments.
Experience supporting business partners such as advisors, planners, or operations teams.
Familiarity with product and wealth technology platforms.
Experience with Salesforce, data conversion, or migration programs.
Experience modernizing legacy systems and paper-based processes.
FINRA licenses or financial certifications are a plus.

Additional Information
Opportunity to play a key role in a high-impact transformation focused on consolidation and simplification of wealth technology platforms.

IT Support Analyst II
Long Term Contract – Strong Potential To Convert Full Time
Onsite – Northwest Metro Atlanta

You will want this logo on your resume!!!

The IT Support Analyst II is responsible for providing technical support and troubleshooting assistance to our client’s employees across hardware, software, and network-related issues. This role serves as a key point of contact in a call center environment, diagnosing and resolving technical problems while delivering high-quality customer service.

Key Responsibilities:

• Provide Tier II technical support for desktop, laptop, software, hardware, and network issues.
• Install, configure, and maintain PC hardware, software, and peripheral devices.
• Respond to user inquiries and troubleshoot technical issues via phone, email, and remote support tools.
• Guide users through step-by-step troubleshooting in a clear, professional, and user-friendly manner.
• Escalate complex issues as needed and collaborate with internal IT teams to ensure timely resolution.
• Document support activities, resolutions, and system updates in the ticketing system.
• Provide one-on-one end-user assistance and training when required.

Qualifications:

• Experience supporting Windows-based desktop environments and standard business applications.
• Strong troubleshooting skills across hardware, software, and network connectivity issues.
• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced call center or help desk environment.
• Experience with ticketing systems and remote support tools preferred.

ERP Business Systems Analyst

Location: Atlanta, GA Area (Hybrid – 3 days onsite)

We’re seeking an experienced ERP Business Systems Analyst to play a key role in enterprise technology and ERP transformation initiatives. This position will partner closely with business stakeholders and IT teams to improve processes, gather requirements, drive solution design, and support large-scale ERP and enterprise application projects.

SUMMARY  (Job Overview):

Tier4 is looking for a Security Consultant who will be responsible for ensuring the security of the company’s infrastructure, networks, data and applications. Application Security manager will ensure that applications and services of an organization are secured and implemented with best security practices following the organization’s governance model.

JOB DUTIES (Detailed Statement of Duties and Responsibilities):

·       Implement Data Security Management and Operation models. ·       Establish various security compliance standards including (but not limited to) NIST(National Institute of Standards and Technology), FIPS(Federal Information Processing Standards), FedRAMP(Federal Risk and Authorization Management Program) ·       Engage with agency Privacy and Security office teams to exchange Compliance reports and obtain approvals as necessary. ·       Involve with auditors as necessary to provide compliance reports as requested and implement mitigation steps as required. ·       Implement process and tools for application vulnerability testing(SAST/DAST). ·       Establish and manage a vulnerability management including coordination of penetration testing and ongoing vulnerability remediation, tracking, and security compliance reporting. ·       Setup requirements for penetration testing and engage with vendors and agencies to perform/report pen tests. ·       Setup infrastructure audits and reports with the help of system admins and vendors as necessary. ·       Maintaining the system integrity and security by following the industry standard IT Controls ·       Implement automation of systems administration and software migration for QA and Production ·       Develop relationships with QA and application teams to establish quality and application compliance based on Organization standards. ·       Provide architecture and configuration recommendations to ensure hosted/deployed environments are security and best practices compliant. ·       Provide technical assistance/recommendations to agency users and other agency personnel  ·       Evaluate security and audit tools and support them as necessary. ·       Identify and successfully troubleshoot problems in all environments and work across teams to ensure problems get resolved in a timely manner ·       Available for off-hour incidents and provide 24×7 on-call production support on a rotation basis ·       Provide training to teams on security and compliance as necessary ·       Work towards continuous process improvements.

REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge):

·       In-depth knowledge and experience working with common regulatory framework applications related to data security, including HIPAA, HITRUST, – General Data Protection Regulation (GDPR), National Institute of Standards & Technology (NIST) standards, and similar constructs are highly desired. ·       Previous knowledge and experience in designing and architecting information technology and security controls across complex and diverse networks, applications, and infrastructures are strongly preferred. ·       Technical aptitude, critical thinking skills, and the ability to think outside the box. ·       Demonstrated ability to solve complex information security problems, observe security risks and weaknesses, and provide security recommendations to the respective project and delivery teams. ·       Ability to translate technical risk issues to business leaders and upper management. Excellent verbal, written, and interpersonal communication skills. ·       Detail-oriented and value teamwork. ·       Ability to resolve problems as they arise and handle situations expediently. ·       Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.

QUALIFICATIONS (Education, Years’ Experience, Certificates):

·       10+ years of IT experience with at least 5+ years as a Security Manager/officer. ·       Bachelor’s degree in Information Technology or computer science or related field or equivalent experience. ·       Preferred:  AWS security and compliance.  Security certifications, e.g., CISSP, CISA, CISM, CCSP.

Key responsibilities include:

Partner with Cybersecurity leaders, risk stakeholders, and non‑Cyber teams to define and deliver data‑driven Cyber use cases, aligned to enterprise risk priorities and frameworks (e.g., NIST CSF).
Leverage scalable data pipelines, models, and architectures that enable Cyber analytics, AI, reporting, and advanced use cases across vulnerability management, threat exposure, control effectiveness, and risk insights.
Work directly with data owners and platform teams to ingest, transform, normalize, and model security and IT datasets, ensuring data quality, lineage, and trust.
Develop and operationalize analytics products including executive dashboards, strategic metrics, and operational reporting for leadership, governance forums, and front‑line Cyber teams.
Prototype and productionize integrations across Cyber tools and enterprise data platforms, partnering closely with data engineering and architecture teams to ensure sustainability, performance, and supportability.
Apply advanced analytics, data modeling, and automation techniques to translate raw Cyber telemetry into actionable outcomes, risk indicators, and decision support.
Leverage AI‑assisted development and analytics workflows (e.g., Claude, code‑generation tools, AI‑augmented analysis) to accelerate engineering, insight generation, and experimentation—while operating within established security and data governance controls.
Translate complex technical findings into clear, consumable narratives for executive and non‑technical stakeholders, connecting analytics outputs directly to Cyber risk, business impact, and outcomes.
Serve as a thought partner and technical advisor, helping shape the Cyber data strategy, architecture direction, and future‑state analytics capabilities.

Skills:
Minimum Qualifications

Bachelor’s degree in a relevant field (e.g., Computer Science, Data Engineering, Analytics, Information Security, or equivalent experience).
8+ years of experience working in Cybersecurity, risk, or technology domains, with deep hands‑on experience in data engineering, analytics, or data architecture.
Demonstrated experience designing and building data pipelines, data models, and analytics architectures, including batch and/or streaming patterns.
Practical experience partnering with or working on modern data platforms and tools such as Databricks, Redshift, Snowflake, Alteryx, or equivalent technologies.
Working knowledge of Cybersecurity domains, including data privacy, data protection, and core security concepts (e.g., vulnerabilities, threats, controls, risk).
Strong coding proficiency (e.g., Python, SQL) with the ability to assess multiple data sources and determine feasibility, data gaps, and engineering approaches to support Cyber use cases.
Experience collaborating closely with data engineering, platform, and architecture teams to ensure long‑term operability and support.

Preferred Qualifications

Cybersecurity certifications (e.g., CISSP, CISM) and/or data and analytics certifications (or equivalent advanced experience).
Demonstrated experience applying advanced analytics techniques (e.g., predictive modeling, risk indicators, trend analysis) to Cybersecurity or technology risk problems.
Experience incorporating or experimenting with AI‑enabled analytics or development tools (e.g., Claude, AI code assistants, agent‑based analytics) in a secure enterprise environment.
Leadership experience as a technical lead, architect, or people manager within data, analytics, or Cyber practices.
Strong proficiency with data visualization and BI tools (e.g., Tableau, Power BI) to deliver executive‑ready, actionable insights.
Deep understanding of the Cyber data domain, including the ability to map analytics and outcomes to frameworks such as NIST CSF and familiarity with MITRE ATT&CK.
Experience working with enterprise data ecosystems, including data lakes, warehouses, and shared analytics platforms.
Proven ability to operate as a consultative thought partner, shaping innovative use cases aligned to top Cyber risks and enterprise priorities.
Track record of leading or delivering end‑to‑end data and analytics initiatives that materially improved Cyber risk management, visibility, or decision‑making.
Exceptional communication skills with the ability to translate complex technical outputs into business and risk context for senior leaders and non‑technical audiences.

Position Summary
This is a high-impact, temporary position focused on maintaining momentum for the Program. The primary objective is to align and prepare four key workstreams, Training, Communications, Readiness, and Support to ensure a seamless launch for the upcoming project phase. This role serves as the bridge between current operations and future requirements prioritizing workstream alignment, gap analysis, and stakeholder continuity, to ensure operational readiness.

Duties
• Assess the current progress of the Training, Communications, Readiness, and Support teams to ensure all activities are synchronized with the broader project roadmap.
• Identify and flag any potential adoption risks or performance gaps that could impact the upcoming rollout, developing immediate mitigation strategies.
• Maintain trusted relationships with agency leaders and stakeholders, ensuring they remain informed, engaged, and “project-ready”.
• Oversee the finalization of critical prep materials, including user readiness assessments and the initial design of the post-implementation support model.
• Lead and motivate four diverse teams (comprising of state and vendor staff), ensuring weekly tasks stay on track and align with PMO milestones.
• Provide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity.

Qualifications
• Proven ability to quickly “step into” a complex project environment and build immediate credibility with a large team.
• Deep understanding of OCM methodologies with specific experience in readiness assessments and alignment strategies.
• Skilled at balancing day-to-day “firefighting” with long-term strategic preparation.

This is a high-impact, temporary position focused on executing communications plan for the Program. This position will ensure project updates, stakeholder messages, and team announcements remain consistent and timely. This position will work closely with project leadership and teams to draft, prepare, and communicate critical project information into clear, engaging content to maintain momentum for the Program. This role facilitates the transition between current and future project states by aligning communication workstreams and leading the tactical execution required to maintain project momentum during this interim period.

Duties

• Audit the current progress of the project’s communications teams to ensure all activities are synchronized with the broader project roadmap.
• Draft and distribute high-quality content, including project briefings, status updates, stakeholder engagement, and presentations, following established templates and tone.
• Coordinate the development and distribution of project-related materials such as announcements, reports, and newsletters.
• Review and maintain existing project distribution lists to ensure all stakeholders receive critical project updates.
• Manage the project’s SharePoint document sharing site to ensure correct filing of materials related to project management and deliverables.
• Review content of website to recommend updating or addition to content.
• Monitor feedback channels and escalate complex concerns to the Project Manager.
• Maintain trusted relationships with all agency staff and stakeholders, ensuring they remain informed, engaged, and “project-ready”.
• Provide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity.

Qualifications

• Proven ability to quickly “step into” a complex project environment and build immediate credibility with a large team.
• Demonstrated experience in project communications, public relations, or a related field.
• Proven ability to draft professional business correspondence and engaging content quickly.
• Ability to rapidly learn the program’s language and organizational culture to maintain continuity.
• Proficient in MO365, especially PowerPoint, and digital communication tools such as Mailchimp and/or WordPress.
• Proven ability to pivot between reactive, time-sensitive project announcements and the proactive development of a long-term communications roadmap.

Position Summary: The Enterprise Geospatial Systems Analyst (GIS Analyst) provides support for geospatial systems and processes used throughout our corporate and divisional offices on a daily basis. This position is housed in the IT department and reports to the IT PetroTechnical Applications Manager. Primary responsibilities include installation, configuration, maintenance, training, and documentation of commercial, in-house, and custom GIS processes, services, and workflows.

In this role, the Analyst serves as the face of the Enterprise GIS team and is familiar with geospatial data formats and standards, availability and usage of internal datasets, modern web GIS concepts, GIS conventions in the oil and gas industry, relational database concepts and technology, common GIS desktop tools, and general IT practices. The Analyst will be required to adapt and adjust to evolving technology and provide timely technical support to end-users across the company. As part of the support role, responsibilities also include in-person and remote training sessions for GIS users across the company to assure a high return on the investment in GIS infrastructure. This includes speaking and presenting in front of groups of users as well as being proactive about reaching out to users on a regular basis. Although the Analyst will receive regular instruction or direction from senior-level staff, being a self-starter, who identifies opportunities for process improvement and completes projects with minimal direction, will be very beneficial. Routinely, the Analyst will also spearhead small projects related to upgrading and/or enhancing web and desktop GIS software to meet business needs, exploring opportunities for the use of new software products or datasets, or responding to such requests by the business community. This will often be a collaborative effort with other GIS staff or internal teams, commercial vendors and/or consultants.

This position is expected to meet high standards for customer service and professionalism. An employee in this position establishes and sustains close working relationships with internal business customers, IT staff, and other subject matter experts.

Located in the IT department, the Analyst adheres to all department operating procedures and company policies.

Responsibilities:

• Provide technical support, application documentation, maintenance, and troubleshooting of geospatial applications.
• Manipulate and maintain map documents/projects as required.
• Perform geoprocessing tasks. Support and maintain existing data loading processes for the Enterprise GIS databases.
• Develop new processes as required; Automate redundant tasks, using tools such as model builder, FME, and/or Python.
• Install, configure, test, and deploy ArcGIS software; Provide training for end users.
• Collaborate with GIS staff to complete complex IT-based projects.
• Design, write, and maintain GIS documentation and business requirements to ensure that projects are executed in a timely manner and scope is well defined.
• Ensure effective testing, implementation, and instruction regarding system enhancements. Provide post implementation systems support.
• Communicate regularly with data and software vendors. Make use of support services with our software vendors (i.e. ESRI) as needed to resolve technical issues.
• Maintain existing ArcGIS Server web map services and create new ones as needed.
• Monitor automated server tasks and report on success/failure.
• Other duties as assigned.

Education: Degree in Computer Science, Business Information Systems, Geology, Geography or a related field. Minimum Experience: 2 + years of relevant experience, preferably in an IT setting.

Professional Certifications/Training Required: Python, SQL, and JavaScript Professional Certifications/Training Preferred: ESRI Enterprise and FME System Administration, Project Management

Oil & Gas Exp Required: Preferred

Required Skills:

• Demonstrate effective communication, presentation, customer service, and strong troubleshooting skills, as well as a solid understanding of relational databases and desktop-server concepts.
• Previous experience supporting geospatial client-server applications, databases, and ETL processes is required. Particularly, experience with administration of SDE databases (versioning, multi-user environment, raster/vector data loading) and web-based maps using ArcGIS Enterprise (Portal/Server).
• Understanding of coordinate systems, datums, transformations, and basic geographic and cartographic concepts is critical.
• Must be dedicated to realistic scoping of project work as it relates to schedules and budgets, and comfortable with documenting progress or roadblocks by communicating with stakeholders through frequent, detailed, and relevant project updates.
• Exhibit a strategic mind-set and a desire for learning new technologies. Thrive in a fast-paced, rapidly changing environment as an individual contributor and team player. Motivated by opportunities for growth and development.

Preferred Skills:

• Knowledge and experience administering FME, as well as development experience with programming languages is beneficial.
• Familiarity with mobile GIS applications (ArcGIS Fieldmaps), Geocortex/VertiGIS Studio software, QGIS (Quorum GIS), commercial data management, and data analytics is helpful. Experience with other oil and gas G&G applications would be a substantial benefit.

Equipment/Machinery: ESRI ArcGIS Desktop/Pro and ArcGIS Server technology, Geocortex Essentials/VertiGIS Studio, FME Server, Python, JavaScript, SQL, Large format plotters, Microsoft Teams, Microsoft Office, Range Geospatial Third-Party Systems/Interfaces, Range Geospatial Proprietary Systems/Interfaces