Program Analyst

Full Time/Perm Opportunity

Marietta, GA

Hybrid Work Schedule: 3 days onsite / 2 days remote

Are you in search of a new career opportunity with one of Georgia’s largest not-for-profit healthcare organizations? Would joining a a team that focuses on the support and well-being of their clinical workforce also be of interest?

We are in search of an Analyst who can help manage the data extraction, tracking, and reporting of key indicators that support the overall health and well-being of the clinical workforce including physicians, nurses, practice providers and beyond. This Analyst will work across multiple teams including clinical and operational leaders, SME’s, Data & Insights Teams, and IT to ensure the overall success of the Clinician Well-being program.

Specific Areas of focus will include:

Analytics & Visualization Development

• Extracts data from a variety of sources, including Epic, Epic Signal, internal platforms, etc.
• Extracts data using methodology that ensures accuracy and alignment with specified project aims and ensure
• Analyzes multi-source data trends and uses data to identify potentially at-risk clinicians, groups of clinicians, etc.
• Works directly with stakeholders to understand the business requirements for information needs
• Selects the most appropriate visualization tool and delivery mechanism for requests
• Designs, develops, documents and distributes the selected visualization while working with stakeholder guidelines

Planning & Process

• Acts as a liaison with stakeholders to communicate data structure or metric needs for appropriate data model build, including IT responsible for data warehousing
• Develops a working knowledge of the lineage, meta-data, and overall meaning of data being analyzed
• Identifies and sources (where possible), data quality issues impacting analyses and brings issues to leadership and other appropriate individuals attention
• Understands benchmarking and comparative analysis techniques and interpretation
• Develops an excellent understanding of data transformed, managed, and reported specifically by the EI team (e.g., cost accounting, operational benchmarking, quality benchmarking, patient satisfaction, etc.)
• Participates in the planning process of new initiatives/projects to identify data needs
• Develops and standardizes processes to conduct thorough needs assessments
• Develops surveys and other accessible methods of data collection when needed
• Works with behavioral health team members to make needed data accessible
• Consults with leadership to develop databases with optimal ability to track data over time

Interpretation & Reporting

• Maintains an understanding of relational databases in concept and how to practically work data housed within
• Maintains an understanding of a variety of technology tools to present information (e.g., SQL, SSRS, Power BI, Advanced MS Excel, MS SharePoint, SAS, etc.)
• Schedules times to review findings of analyses with project leads
• Provides statistical findings related to priority initiatives/aims to project leads
• Provides on-time visual summaries and reports to team members and prepares summaries for newsletters and other communication streams

Required Minimum Education:

• Bachelors Degree – Information Systems or Bachelors Computer Engineering or Bachelors Applied Mathematics (a plus)

Required Minimum Experience:

• Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization.
• 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau and Power BI.
• Previous clinical background/experience and familiarity working with healthcare specific data, concepts, and terminology.
• Significant experience in data analytics and visualization.
• Strong background in designing and building publication-ready interactive and self-guided data visualizations using Tableau, Power BI and/or other BI tools along with diverse sets of structured and unstructured data.
• Excellent analytical and problem-solving skills and strong attention to detail and accuracy and a sense of personal accountability.

Digital Marketing Manager

Overview
We are seeking a data-driven Marketing Manager to lead content strategy and digital demand generation efforts for a technology-focused business unit. This role is responsible for driving site traffic, converting visitors into leads, and optimizing campaign performance through content creation, automation, and analytics. The position works cross-functionally with marketing, creative, and product teams.

Responsibilities

• Develop and manage content that attracts and engages a qualified audience, including blogs, reports, webinars, infographics, and additional awareness/consideration-stage materials.

• Partner with creative teams to produce high-value assets such as ebooks, videos, case studies, and whitepapers.

• Drive new lead generation—particularly marketing-qualified leads—by optimizing calls-to-action, landing pages, and other lead generation channels.

• Enhance and maintain marketing automation and lead nurturing workflows, including emails, forms, segments, CTAs, social posts, and landing pages.

• Publish blog content regularly to support campaigns and increase site visibility through SEO, social media, and subscriber engagement.

• Grow and nurture the subscriber base by delivering helpful and relevant content tailored to audience needs.

• Improve organic search performance through ongoing SEO optimization.

• Collaborate with product teams to communicate product updates and educate internal and external stakeholders on product features and benefits.

• Produce product-focused content such as website copy, landing pages, blog posts, and sales enablement materials to support market positioning.

Qualifications

Required:

• BA/BS degree or equivalent experience in marketing

• 3+ years of experience in B2B digital marketing or content marketing

• Strong communication skills and creative thinking abilities

• Ability to leverage data to drive marketing decisions

Preferred:

• Degree in Marketing or Communications

• Experience with SEO, Google Analytics, and LinkedIn Ads

• Familiarity with SaaS or IoT markets
• 2+ years of experience using HubSpot for automation, blogging, and workflow-based lead nurturing
  

TAG CX Sponsorship & Finance Committee Internship

Hybrid Remote | Part-Time | January–June 2026
 Remote with ability to attend TAG events in the Atlanta area
 3–8 hours/week (varies by task)
18-week duration
Unpaid internship

About the Role

We’re looking for a proactive, intellectually curious intern to support the Sponsorship & Finance Committee. In this role, you’ll research potential sponsors, uncover insights on companies and their leadership, and help shape strategies that support committee initiatives. You’ll play a key part in preparing sponsorship materials, documenting processes, and maintaining stakeholder engagement.

This is a great opportunity for someone looking to build experience in business development, event strategy, partnership cultivation, and organizational finance within a professional network-driven environment.

What You’ll Do

• Research potential sponsors and provide high-level briefings for committee review.
• Organize and enhance documentation related to sponsorship tiers and processes.
• Support sponsor outreach, engagement, and communication.
• Assist in building and maintaining internal records for sponsorship and finance operations.
• Attend at least two TAG–CX Society events to gain real-world exposure.

What You Bring

• Strong research and analysis capabilities, with the ability to present findings clearly.
• Excellent written and verbal communication.
• Solid data organization and documentation skills.
• Basic project management abilities.

Who You Are

• Highly organized, detail-oriented, and self-directed.

• Comfortable working independently in a remote environment.
• Confident engaging with external professionals.
• Energized by brainstorming sponsorship ideas, building partnerships, and supporting events.

Why This Internship?

Gain hands-on experience influencing sponsorship strategy
Build professional relationships with industry leaders
Develop skills in business research, stakeholder relations & program support
Be part of a dynamic committee within the TAG–CX Society

If you’re enthusiastic, resourceful, and ready to contribute to strategic committee work, we’d love to meet you.

Apply today and help shape the future of sponsorship strategy!

Marketing Community Engagement Intern

Spring Internship | Georgia College Students

Remote (Hybrid for event support)
3–8 hours/week (based on task load)
18 weeks | February – July 2025
Unpaid internship

 Jumpstart your career in marketing & tech

Looking to build your portfolio, expand your network, and get hands-on experience? Join the Technology Association of Georgia (TAG) – Customer Experience (CX) Society as our Marketing & Community Engagement Intern this spring.

You’ll work alongside industry professionals to help tell our story, support high-impact events, and grow our digital presence—all while developing real-world business and marketing skills.

What You’ll Do

• Develop engaging blog posts, social content, and marketing graphics
• Manage and grow TAG CX’s social media presence
• Support event planning and execution
• Analyze engagement and performance data to drive strategy
• Collaborate directly with a dedicated mentor and committee members

• Passionate about business, marketing, or technology
• Excellent writing and communication skills
• Familiar with social media platforms (Canva experience is a plus!)
• Self-driven, organized, and comfortable working independently

What You’ll Gain

• 1:1 mentorship and professional development
• Portfolio-quality content creation
• Hands-on experience in digital marketing, branding, and outreach
• Access to networking opportunities with Atlanta’s tech community 

•  You thrive in a creative environment
• You enjoy bringing ideas to life through content and events
• You’re looking to kickstart your career in marketing or tech

Ready to grow your skills and make an impact?

Lead Systems Engineer/ Technical Architect 
Location: Hybrid – Madison, WI or Milwaukee, WI 

Summary

This person will shape and lead the organization’s technology vision by designing scalable, secure, and modern IT architecture. This role drives major technical initiatives, partners with leadership to define long-term strategy, and serves as a hands-on expert who elevates systems, infrastructure, and team capabilities. The ideal candidate blends strong architectural leadership with practical experience across cloud, security, and enterprise systems.

Responsibilities

• Design and maintain the organization’s overall technical architecture and roadmap.

• Lead large-scale technology initiatives and ensure cross-team alignment.

• Evaluate and implement enterprise applications, platforms, and infrastructure solutions.

• Perform hands-on system administration and contribute to security monitoring and incident response.

• Develop disaster recovery and business continuity plans to ensure resilience.

• Mentor and support technical team members, promoting best practices and knowledge sharing.

• Communicate architectural decisions and future-state strategies to leadership.

• Research emerging technologies and guide adoption of innovative solutions.

Qualifications / Must Haves

• Bachelor’s or Master’s degree in Computer Science, IT, or related field.

• 8+ years of experience in IT engineering, administration, or architecture.

• Deep, hands-on Azure experience

• Deep, hands-on Microsoft 365 administration (not oversight → actual doing)

• Experience migrating from on-prem to cloud-first environments

• SASE (Secure Access Service Edge) – understanding & practical experience

• Solid networking fundamentals (routing, connectivity, hybrid networks)

• Experience designing and delivering large-scale, complex technical solutions.

• Strong problem-solving skills with the ability to lead high-impact troubleshooting.

• Proven ability to collaborate with both technical and non-technical stakeholders.

• Hands-on experience with system administration and security controls.

Director. Product Management

100% Remote

Seeking a Director of Product who can turn bold vision into real outcomes. Reporting directly to the VP of Product, this leader will be responsible for operationalizing our product strategy—translating high-level direction into clear priorities, actionable plans, and high-impact delivery.

This role is for someone who can bridge strategy with execution: someone who understands the “why,” translates it into the “what,” and leads teams to deliver the “how.” The Director of Product will work closely with engineering, design, analytics, marketing, and other internal partners to build experiences that deepen acquisition, re-engagement, and retention across our entire ecosystem.

You’ll help shape and drive the product roadmap, ensuring that every initiative aligns with our broader goals and delivers meaningful value to our members and the public. You’ll mentor product managers, strengthen processes, and ensure our teams have the clarity, structure, and support they need to execute at a high level.

Key Responsibilities

Product Strategy & Alignment

• Partner with the VP of Product to bring the long-term vision to life through a clear, structured, and prioritized roadmap.

• Translate strategic intent into actionable plans, balancing innovation with scalability, feasibility, and user impact.

• Ensure alignment across executive leadership and cross-functional partners by communicating clear narratives, data-driven rationale, and expected outcomes.

Execution & Delivery

• Own end-to-end execution of high-priority initiatives, ensuring high-quality delivery across web, mobile, email, and emerging channels.

• Drive disciplined product development practices—roadmapping, requirements, sprint planning, QA, release management, and post-launch measurement.

• Foster tight cross-functional collaboration to ensure engineering, design, marketing, and analytics operate in lockstep.

User & Market Insight

• Ground product decisions in user research, behavioral data, experimentation, and market trends.

• Challenge assumptions and promote curiosity, ensuring we build solutions that genuinely move the needle for members.

• Translate qualitative and quantitative insights into product opportunities and measurable improvements.

Team Leadership

• Manage, coach, and develop product managers, building confidence, judgment, and strategic thinking skills.

• Promote a culture of collaboration, agility, and continuous improvement.

• Evaluate team capacity, adjust workloads, and identify opportunities for role clarity, reorganization, or team expansion.

Operational Excellence

• Improve processes that increase team efficiency, predictability, and quality.

• Introduce systems and structures that help the product organization scale effectively.

• Ensure clear prioritization, resource allocation, and risk identification to keep initiatives on track.

Qualifications

• 10+ years leading cross-functional product teams from concept through launch, ideally in consumer-facing or member-focused tech environments.

• 4+ years managing and growing product managers or multi-disciplinary product teams.

• Strong experience operationalizing executive-level product strategies and translating ambiguous direction into structured execution plans.

• Proven ability to drive measurable growth through technology and product improvements.

• History of building strong partnerships across engineering, design, analytics, marketing, and operations.

• Advanced collaborative problem-solving skills, with the ability to synthesize diverse perspectives into clear product solutions.

• Deep experience making data-informed decisions, interpreting insights, and optimizing products through experimentation.

• Exceptional communication skills—able to clarify complexity, break down challenges, and rally teams around a shared plan.

• Highly skilled in organizational problem-solving, process design, and operational efficiency.

• Known for building high-performing, accountable product teams rooted in trust, coaching, and continuous learning.

Helpdesk Support Analyst II (Senior)
Contract to Hire – Atlanta, GA

Are you a tech-savvy problem solver looking to take your IT career to the next level? Our client is seeking a highly skilled Helpdesk Support Analyst II (Senior) to join a dynamic IT team. This is not an entry-level role—we’re looking for someone with advanced experience in enterprise or military IT environments, strong Active Directory skills, and a passion for automation, development, or Microsoft 365 (M365) administration.

What You’ll Do:

• Troubleshoot complex technical issues across hardware, software, and connectivity for end-users.

• Manage and maintain Active Directory, including group policies, OU structures, and advanced configurations.

• Administer and support M365 services, including Exchange, SharePoint, and Teams.

• Image and deploy PCs using industry-standard tools and practices; manage full lifecycle of hardware and software.

• Collaborate with internal teams to support software deployments and IT initiatives.

• Monitor and respond to helpdesk tickets promptly and efficiently.

• Participate in continuous improvement initiatives to enhance IT support functions.

• Document and maintain IT processes and procedures.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

• 3–5 years of experience in enterprise or military IT environments.

• Strong knowledge of Active Directory and M365 administration.

• Experience with automation and scripting (PowerShell, Python, etc.).

• Proficiency with Microsoft SCCM, Intune, VPNs, MDM, and ITSM tools.

• Excellent problem-solving skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to work independently and collaboratively.

• Required: CompTIA A+ and Microsoft Certified: Azure Fundamentals.

• Preferred: Certifications in Azure administration, AI, or Development.

Why This Role?
This is your chance to work in a fast-paced, innovative IT environment where your skills will make a real impact. You’ll be part of a team that values expertise, collaboration, and continuous growth.

Sr. Lab Clinical Informatics Specialist
Atlanta, GA area
Permanent/Full-Time Position

Must be able to work onsite (multiple locations) for the first 4-6 months, then will move to onsite typically 2 days per week and the rest of time WFH

Typical locations: Kennesaw, North Fulton, Windy Hill/Atlanta

We are in search of an experience Clinical Lab Informatics Specialist to join one of the leading largest healthcare organizations in GA. In this role, you will provide advanced informatics expertise across the organization, supporting clinicians, operational teams, departments, and leadership. This specialist will help transform healthcare delivery by analyzing, designing, implementing, and evaluating information systems that improve health outcomes, elevate patient care, and strengthen the clinician-patient relationship.

In collaboration with clinical and executive leaders, this individual drives strategic informatics initiatives, leads complex projects, and mentors junior team members. Advanced technical, analytical, and influencing skills are essential to support enterprise-wide informatics goals.

Core Responsibilities and Essential Functions

• Analyze, evaluate, and optimize clinical EHR workflows; recommend process improvements that support efficient and effective system use
• Assess information and knowledge needs of healthcare professionals and patients
• Ensure compliance with HIPAA, regulatory requirements, and organizational policies
• Lead complex, cross-disciplinary projects and serve as a strategic advisor on clinical informatics initiatives
• Facilitate meetings and promote collaborative planning across teams and disciplines
• Evaluate business processes to identify data processing and workflow needs
• Serve as a subject matter expert in the procurement, customization, development, implementation, and enhancement of clinical information systems
• Demonstrate flexibility and readiness for change as priorities evolve
• Maintain up-to-date knowledge of technologies, systems, applications, and emerging industry trends
• Investigate system and application issues or ideas and escalate concerns as appropriate
• Function as an expert in one or more clinical applications
• Partner with training and application teams to develop clear, user-friendly training materials and documentation
• Support performance improvement initiatives to enhance patient care and operational accountability
• Support IT policies, procedures, and organizational initiatives
• Assist with the analysis, development, testing, and implementation of new systems to support organizational growth
• Perform approved low-risk system build tasks and collaborate with application teams on testing
• Participate in facility rounding and provide departmental support
• Provide assistance during technology go-lives

Required Minimum Education

• Bachelor’s degree in Nursing, Medical Science, Health Science, or a related field; Master’s degree preferred. Experience in leiu of degree will be considered.

Required  Experience

• At least 5 years of clinical experience in acute care, ambulatory care, or information systems
• Minimum 2 years of experience in clinical informatics, application analysis, clinical leadership, or training
• Candidates with 10+ years of clinical experience may qualify without a degree
• Must have hands on experience with Epic
• Highly prefer MLT or MLS certifications and hands-on experience with Epic Beaker

Required Skills

• Strong verbal and written communication skills
• Excellent customer service and interpersonal abilities
• Advanced proficiency in Microsoft Office Suite for professional documentation and presentations
• Outstanding organizational, analytical, troubleshooting, decision-making, and diplomatic skills
• Effective conflict resolution and the ability to unite diverse stakeholders toward common objectives
• High attention to detail, strong time-management skills, and a solid understanding of clinical workflows
• Willingness and ability to travel as needed

Role: Agent Recruiter 
Contract Length / Duration: 6 months (with potential for 3 month extension)
Location: Oklahoma City, OK
Number of Openings: 5

We are in search of an Agent Recruiter who will play a key role in supporting high-volume hiring needs by identifying, engaging, and guiding qualified candidates through the recruitment process. This role partners closely with hiring managers to meet staffing goals and ensure a smooth, efficient, and positive candidate experience.

Responsibilities

• Identify qualified candidates using the applicant tracking system, job boards, and professional associations. Collaborate with staffing agencies and hiring managers to fill sales positions and support project-driven hiring needs.
• Review and screen candidate application materials, including cover letters, resumes, applications, recommendation letters, and work samples. Conduct preliminary interviews to assess whether candidates meet required skills and qualifications.
• Partner with hiring managers to understand job requirements and support the creation of job requisitions. Provide regular updates to hiring managers on candidate pipelines and hiring progress.
• Complete pre-employment coordination tasks such as scheduling interviews and travel, initiating background checks, arranging assessments, preparing new hire documentation, and assisting with orientation logistics.

Minimum Qualifications

• At least 2 years of high-volume recruiting experience.
• Agency or corporate recruiting experience preferred.
• Minimum of 1 year of Workday experience.

Preferred Qualifications

• Experience using multiple applicant tracking systems and various job boards.
• Proficiency with Google Sheets.
• Strong negotiation skills.
• Sales recruiting experience preferred.

Director of Business Development

Our client is seeking a Director of Business Development to drive growth, establish strategic client relationships, and lead pursuit opportunities for their diverse service offerings. This role is ideal for a seasoned construction industry professional with a passion for strategy, business development, and relationship building.

Key Responsibilities

• Develop and update annual business development plans for target market sectors

• Stay informed of the competitive landscape and create strategies to differentiate the company

• Lead the creation of marketing and proposal collateral

• Partner with management on strategic market initiatives

• Build and maintain business and sales relationships across multiple levels of accounts and stakeholders

• Generate leads and engage senior management to maximize opportunities

• Collaborate across teams to address business opportunities and explore cross-selling potential

• Lead RFQ and RFP responses, presenting compelling value propositions

• Identify, qualify, prioritize, and track pursuit opportunities

• Stay current on industry trends and participate in trade shows and networking events

• Work to meet and exceed sales targets within assigned market sectors

• Manage the sales pipeline to ensure timely pursuit and successful outcomes

Qualifications

• 10+ years of experience in the construction industry with strong emphasis on sales and strategy development

• Proven success in winning business in challenging markets

• Experience in the multifamily industry preferred

• Bachelor’s degree in Business, Marketing, Sales, or related field (or equivalent experience)

• Strong business, finance, and operations acumen

• Excellent analytical, critical thinking, and problem-solving skills

• Exceptional interpersonal, written, and verbal communication skills

• Proficiency in Microsoft Office Suite

Immediate need for a Client Engagement Manager to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Client Engagement Manager

Join a fast-growing healthcare IT Managed Services Provider that partners with healthcare organizations to deliver secure, reliable technology solutions. We’re looking for a Client Engagement Manager (CEM) to strengthen client relationships, drive service adoption, and ensure long-term satisfaction and retention.

The CEM serves as the strategic link between our technical teams and client leadership, aligning business goals with IT delivery and ensuring every engagement delivers measurable outcomes.

What You’ll Do

• Serve as the primary point of contact for assigned clients, building trusted relationships with executives and operational leaders.
• Develop and execute client engagement plans that align our services with each organization’s business objectives.
• Lead quarterly and monthly business reviews (QBRs/MBRs), using data and insights to demonstrate value and ROI.
• Monitor client health and engagement metrics; proactively address risks to satisfaction or retention.
• Partner cross-functionally with technical, support, product, and operations teams to ensure seamless delivery.
• Coordinate and resolve major client issues, balancing urgency with professionalism and maintaining positive client sentiment.
• Collaborate with sales to identify growth opportunities (without a sales quota).
• Act as the voice of the customer, sharing structured feedback and insights with internal stakeholders to influence product and service improvements.

What You’ll Bring:

• Proven experience managing client relationships in a service-driven environment (e.g., healthcare, IT services, SaaS, or MSP).
• Strong business acumen and the ability to connect technology solutions to client outcomes.
• Skilled communicator able to translate technical information into business impact for diverse audiences.
• Experience using data and metrics to tell a compelling story in executive business reviews.
• Excellent interpersonal, organizational, and problem-solving skills.
• Bachelor’s degree in Business, IT, Communications, or a related field.
• Availability to travel to client locations as needed.

Why You’ll Love Working Here

• Be a trusted strategic partner to healthcare clients whose technology directly impacts patient care.
• Work alongside technical experts and leadership teams in a collaborative, solutions-oriented environment.
  
• Shape the client experience end-to-end—no quotas, just meaningful relationship and results ownership.
  
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays..

Work Location: 100% in-office. Locations in Estero, FL and Chicago, IL

Now Hiring: Level 3 Field Technician / IT Operations Support
Location: Hudson, NY (Onsite)
Contract Duration: 11 Months
Target Start Date: December

Join a high-impact M&A integration team.
We’re seeking a seasoned Level 3 Field Technician to join our client’s SWAT team supporting a newly acquired site in Hudson, NY. This is not your average support role, you’ll be the on-the-ground technical lead, driving critical integration activities, system discovery, and operational continuity.

If you’re a technical generalist with strengths in networking, systems, and field operations, and especially if you’re a veteran with a mission-first mindset — this is your opportunity to make a real difference.

What You’ll Do:

• Be the onsite IT lead during M&A integration

• Deploy and configure Cyberstack across the network, servers, and endpoints

• Map the current IT environment, systems, and infrastructure

• Assist with completing an extensive cybersecurity audit (800+ controls)

• Drive remediation and follow-up based on audit results

• Support daily IT operations and collaborate with central integration teams

What You’ll Bring:

• A broad technical skillset across networking, systems, and field support

• Strong troubleshooting and documentation skills

• Confidence working independently in fast-moving environments

• Exceptional organization and communication skills

• Prior military service is a strong plus — adaptability and mission focus are highly valued

Additional Details:

• Location: 100% onsite in Hudson, NY (no travel)

• Duration: 11-month contract (tied to site closure)

• Future Potential: While this role is contract-based, there may be opportunities within the broader IT organization

Ready to make an impact during a pivotal integration?
Apply now and bring your skills to the front lines of transformation.

Immediate need for a Project Delivery Manager to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Job Title: Project Delivery Manager – Healthcare IT (Infrastructure)

What You’ll Do

As the Project Delivery Manager, you’ll lead cross-functional teams through the full project lifecycle — from planning and design through execution and handoff. Projects range from infrastructure upgrades and cloud migrations to Microsoft 365 deployments, site onboardings, network and Wi-Fi buildouts, and telecom transitions.

Responsibilities:

• Manage the delivery of multiple concurrent IT projects, ensuring timelines, scope, and budgets are met.
• Collaborate with engineers, IT Directors, and vendors to translate technical requirements into executable plans.
• Serve as the primary client contact, communicate status, risks, and changes with clarity and consistency.
• Develop SOWs, schedules, and resource plans; manage change control and financial performance.
• Oversee execution using Microsoft 365, SharePoint, and ConnectWise for task tracking, documentation, and reporting.
• Ensure complete operational readiness, including documentation, configurations, and runbooks for support teams.
• Identify process improvements and contribute to standardized delivery playbooks that improve efficiency and quality.

What You’ll Bring:

• 3+ years of IT project management experience in a Managed Services Provider, consulting, or healthcare IT environment.
• Proven success delivering infrastructure, cloud, or Microsoft 365 projects (e.g., Azure, Exchange Online, SharePoint, Teams, networking, or VoIP).
• Understanding of Windows Server, Azure AD, networking (LAN/WAN, Wi-Fi, firewalls), and IT security fundamentals.
• Strong collaboration skills with the ability to coordinate cross-functional technical teams and vendors.
• Excellent communication, documentation, and stakeholder management skills.
• Highly organized, detail-oriented, and proactive in identifying and resolving risks.
• Bachelor’s degree required; PMP or equivalent experience a plus.
• Must work on-site in Johns Creek / Alpharetta; occasional travel to client sites required.

Why You’ll Love Working Here:

• Impactful work: your projects directly support the systems that power healthcare delivery.
• Close collaboration with experienced engineers and IT leaders across infrastructure, cloud, and security.
• Opportunity to shape and scale project delivery practices in a growing MSP environment.
• Competitive salary, comprehensive benefits (medical, dental, vision, life, disability, 401(k) match), and robust PTO.

Work Location: 100% in-office in John’s Creek/Alpharetta area