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  • Tax Advisor

    Tax Advisor – High Net Worth / Family Office

    Phoenix, AZ | Hybrid | Starting at $80K + Bonus

    Ready to Make Tax Season Mean More Than Just Another Deadline?

    You’ve put in the hours. You’ve survived the deadlines. You’ve built the technical tax foundation.

    Now, what if your next move gave you the opportunity to actually know your clients, participate in year-round planning, and see how your tax advice impacts their entire financial picture?

    We’re partnering with a growing Phoenix-based family office and wealth management firm looking to add multiple Tax Advisors to its team.

    This is an opportunity for tax professionals who want to move beyond traditional compliance work and build a career working directly with high-net-worth and ultra-high-net-worth families on sophisticated tax planning and comprehensive wealth strategies.

    What You’ll Be Doing

    You’ll join a multidisciplinary team of tax, wealth management, investment, accounting, and planning professionals who work together to solve complex financial challenges for successful families.

    You’ll prepare individual, partnership, S-Corporation, and trust returns while also getting involved in tax projections, research, financial modeling, and proactive planning.

    More importantly, you won’t be hidden behind the returns. You’ll have opportunities to communicate directly with clients, participate in planning conversations, and coordinate with attorneys, CPAs, investment advisors, and other professionals supporting the family.

    The goal is to help you develop from someone who prepares taxes into someone clients trust for tax advice.

    What We’re Looking For

    We’re targeting professionals with approximately 2–5 years of tax experience, ideally coming from public accounting or another sophisticated tax environment.

    You’ll need a Bachelor’s degree in Accounting, hands-on experience preparing individual returns, and experience with partnerships, S-Corporations, and/or trusts. Exposure to complex HNW clients is important, along with strong analytical skills, attention to detail, and the ability to manage multiple clients and deadlines.

    A CPA is preferred, but candidates actively working toward their CPA will also be considered.

    Most importantly, you should want more than another tax-preparation job. We’re looking for someone interested in becoming a true advisor.

    Even Better If You Bring…

    Experience working with HNW/UHNW individuals and families, trusts and estates, closely held businesses, complex partnerships, proactive tax planning, tax projections, or family office/private wealth clients will definitely get our attention.

    A Master’s in Taxation or Accounting is a plus, as is experience with CCH Engagement or similar professional tax software.

    What Your First 90 Days Could Look Like

    During your first 30 days, you’ll learn the firm’s processes, technology, family office model, and client service approach while getting familiar with your assigned client relationships and prior-year tax work.

    By 60 days, you’ll begin taking greater ownership of tax preparation, projections, research, client communication, and planning responsibilities.

    By 90 days, the goal is for you to independently manage assigned deliverables, participate confidently in client conversations, identify planning opportunities, and understand how tax strategy connects to each family’s broader wealth plan.

    Why Make the Move?

    If you’re coming out of another demanding tax deadline wondering whether you want to keep doing the same thing year after year, this opportunity offers a different path.

    You’ll get:

    • Starting compensation around $80K + bonus, with upside based on experience
    • Competitive benefits
    • An established hybrid schedule
    • Direct exposure to HNW and UHNW families
    • Year-round tax planning—not just compliance
    • More meaningful client interaction
    • Exposure to investments, estate planning, financial planning, and broader family wealth strategy
    • A collaborative environment where tax professionals work alongside other disciplines
    • A career path that can lead to increased advisory, review, client relationship, and leadership responsibilities

    Who Should Apply?

    This could be a great next move if you’re a public accounting tax professional who enjoys the technical side of tax but wants deeper client relationships, broader planning exposure, and a career that extends beyond the next filing deadline.

    We’re especially interested in Phoenix-area tax professionals who are ready to take what they’ve learned in public accounting and apply it in a more personalized, relationship-driven family office environment.

    This is a local Phoenix opportunity with a hybrid schedule. Candidates must be based in the Phoenix area.

    If you’ve built the tax foundation and are ready to become more than the person preparing the return, we want to talk to you.

    October 6, 2026

  • Tax Manager

    Tax Manager – High Net Worth / Family Office

    Phoenix, AZ | Hybrid | Competitive Base + Bonus | Total Compensation Up to ~$200K+

    Tired of Managing Another Tax Deadline? Start Managing the Bigger Picture.

    You’ve built the technical expertise. You’ve handled complex returns. You’ve survived busy seasons. You’ve reviewed the work, managed the deadlines, mentored junior staff, and developed client relationships.

    So what’s next?

    We’re partnering with a growing Phoenix-based family office and wealth management firm looking for experienced Tax Managers who want to take their careers beyond traditional public accounting.

    This isn’t simply another tax compliance role.

    You’ll work directly with high-net-worth and ultra-high-net-worth families, helping them navigate complex tax situations while collaborating with wealth advisors, investment professionals, estate planning specialists, accountants, attorneys, and other professionals.

    The goal? Become more than the person reviewing the return.

    Become one of the advisors helping the family make the decisions behind it.

    What You’ll Be Doing

    As a Tax Manager, you’ll combine technical tax expertise, client advisory, and people leadership.

    You’ll manage and review complex tax engagements involving individuals, partnerships, S-Corporations, trusts, and sophisticated family structures while providing year-round tax planning and guidance.

    You’ll also:

    • Lead and review complex individual, partnership, S-Corporation, and trust tax engagements
    • Work directly with HNW and UHNW families
    • Develop proactive tax planning strategies, projections, and financial models
    • Research complex federal and state tax matters
    • Identify planning opportunities throughout the year—not just around filing deadlines
    • Communicate complex tax strategies directly to clients
    • Coordinate with attorneys, CPAs, wealth advisors, investment professionals, and other outside advisors
    • Review work prepared by Tax Associates and Tax Advisors
    • Mentor, coach, and develop junior tax professionals
    • Manage multiple sophisticated client relationships and deadlines
    • Collaborate across tax, investments, estate planning, accounting, and wealth management

    What We’re Looking For

    We’re looking for someone who has already built a strong tax foundation and is ready to operate as both a technical leader and trusted client advisor.

    You should bring:

    • Bachelor’s degree in Accounting
    • Master’s degree in Taxation
    • Active CPA designation
    • 5+ years of public accounting/tax experience
    • Strong complex individual tax experience
    • Experience with partnerships, S-Corporations, and trusts
    • Experience reviewing returns and overseeing preparers
    • Previous experience mentoring and developing junior tax professionals
    • Experience working with HNW clients and complex tax situations
    • Strong tax planning, projections, research, and advisory experience
    • Excellent client-facing communication skills
    • Ability to manage multiple complex engagements and deadlines
    • Strong analytical and problem-solving skills
    • Exceptional attention to detail

    You’ll Really Get Our Attention If You Have…

    Experience with UHNW families, family offices, private wealth, trusts and estates, closely held businesses, multi-entity family structures, or sophisticated year-round tax planning will stand out.

    Experience with CCH Engagement/CCH tax software is also preferred.

    We’re especially interested in Tax Managers who have worked directly with clients and enjoy coordinating with estate attorneys, investment professionals, wealth advisors, and other specialists to solve complex problems.

    Why Leave Public Accounting for This?

    Because you can still do sophisticated tax work without having your entire career revolve around the next filing deadline.

    Here, tax is one piece of a much bigger picture.

    You’ll have the opportunity to understand a family’s business interests, investments, trusts, estate plan, philanthropy, cash flow, and long-term goals—and then help determine how tax strategy fits into all of it.

    Instead of asking:

    “Is the return ready?”

    You’ll increasingly be asking:

    “What should we be doing for this family before we ever get to the return?”

    That’s the difference between tax compliance and tax advisory.

    Compensation & Benefits

    We know experienced tax professionals have options.

    For the right experienced Tax Manager, the firm has flexibility to reach approximately $200K in total compensation.

    If you’re an exceptionally senior candidate with significant UHNW experience, there may be flexibility beyond that level.

    The opportunity also includes:

    • Competitive base salary + bonus
    • Comprehensive benefits
    • Established hybrid work schedule
    • Direct HNW/UHNW client exposure
    • Year-round tax planning and advisory
    • Leadership and mentoring responsibilities
    • Multidisciplinary family office experience
    • Long-term professional and leadership growth

    This is a local Phoenix opportunity. Candidates must currently be based in the Phoenix area.

    What Success Looks Like

    Within your first several months, you’ll begin taking ownership of sophisticated client relationships and tax engagements while becoming integrated into the broader family office team.

    You’ll be expected to deliver technically excellent work, but success here goes beyond technical ability.

    You’ll build relationships.

    You’ll develop junior professionals.

    You’ll identify opportunities before clients ask.

    You’ll collaborate with other advisors.

    And you’ll increasingly become someone clients trust when they’re making important financial decisions.

    Coming Out of Another 10/15 Deadline Thinking There Has to Be Something Different?

    There is.

    If you’re an experienced Tax Manager who enjoys complex tax work but wants deeper client relationships, broader advisory exposure, leadership responsibility, and a seat at the table when important wealth decisions are being made, this could be the career move you’ve been looking for.

    You’ve already proven you can manage the tax work. Now take that experience somewhere you can help manage the bigger picture.

    October 6, 2026

  • Associate Analyst

    Title: Associate Analyst (Part-Time Contract)

    Location: Milwaukee, WI

    Type: Hybrid (3 days onsite per week)

    Duration: ASAP – 10/01/2027

    Perks: Competitive Rates, Benefits, free daily lunch when onsite

    Job Description:

    We are seeking a detail-oriented Associate Analyst to support a specialized financing program within a financial services organization. This role is part of a team that provides financing solutions to a field sales force, helping advisors and business leaders access the resources needed to grow and support their practices.

    The primary focus of this position will be supporting a succession loan program, ensuring loan-related documentation, communications, and processing activities are completed accurately and efficiently. This is an excellent opportunity for someone with strong administrative skills, financial acumen, and a passion for delivering exceptional service in a fast-paced, process-driven environment.

    Key Responsibilities

    • Support the administration of a succession loan program, managing multiple active cases simultaneously.
    • Coordinate with internal program managers, business partners, consultants, and financial institutions to facilitate loan processing and information sharing.
    • Review loan documentation for completeness and accuracy before routing for approval and funding.
    • Monitor and manage a shared team email inbox, responding to inquiries and creating cases within established service-level agreements.
    • Track loan applications through the approval and funding process, ensuring timely completion of required steps.
    • Assist with loan-related administrative tasks, reconciliations, and reporting activities.
    • Maintain accurate records and documentation while adhering to established policies and procedures.
    • Provide exceptional customer service to both internal and external stakeholders.

    Required Qualifications

    • Associate degree in Accounting, Finance, Business, or a related field; equivalent experience will be considered.
    • Minimum 3 years of experience working with accounting, bookkeeping, financial operations, loan administration, or similar business support functions.
    • Strong attention to detail and ability to maintain a high degree of accuracy.
    • Demonstrated analytical problem-solving and sound decision-making skills.
    • Excellent written and verbal communication skills.
    • Proficiency with Microsoft Office, including Excel.
    • Ability to manage multiple assignments and deadlines simultaneously.
    • Strong administrative and organizational skills.

    Preferred Qualifications

    • Experience with loan processing, loan servicing, or loan documentation.
    • Understanding of loan terminology and financial documentation.
    • Customer service experience.
    • Experience working with templates, forms, and process-driven workflows.
    • Experience supporting financial services, banking, or lending operations.

    What Will Make You Successful

    • Ability to work independently and manage a high volume of cases.
    • Strong organizational and follow-through skills.
    • Commitment to accuracy, timeliness, and high-quality customer service.
    • Comfort working within structured processes and procedures.
    • Ability to collaborate effectively with multiple stakeholders and business partners.

    Schedule & Work Environment

    • Part-Time: 20 hours per week
    • Typical schedule: Monday-Friday, 9:00 AM-2:00 PM (flexible as needed)
    October 6, 2026

  • Internal Audit Manager

    Audit Manager

    The Audit Manager is responsible for leading risk-based internal audit engagements with a focus on financial reporting, accounting processes, and internal controls. This role also oversees operational, compliance, and advisory audits while managing multiple projects and supporting the development of a high-performing audit function. The Audit Manager partners with business leaders to identify risks, evaluate controls, and provide recommendations that enhance organizational effectiveness and governance.

    Key Responsibilities
    Drive Confidence in Financial Reporting
    Lead audits covering financial reporting processes, accounting operations, significant estimates and judgments, and related internal controls.
    Evaluate the design and effectiveness of controls supporting accurate and timely financial reporting.
    Assess risks impacting financial statements and regulatory reporting requirements.
    Enhance Risk Management and Business Performance
    Lead operational, compliance, and advisory engagements from planning through reporting and follow-up.
    Analyze business processes, identify key risks, and evaluate the effectiveness of internal controls.
    Develop practical recommendations to improve governance, risk management, operational efficiency, and compliance.
    Perform root-cause analysis and partner with management to address underlying control and process issues.
    Lead and Develop Audit Talent
    Manage multiple audit engagements, ensuring quality, timeliness, and alignment with audit objectives.
    Coach, mentor, and develop team members through performance feedback, training, and career development.
    Promote the use of technology, data analytics, and continuous improvement practices to enhance audit effectiveness.

    What You’ll Do
    Plan and execute risk-based internal audits across financial, operational, and compliance areas.
    Develop audit programs, testing strategies, and reporting approaches tailored to identified risks.
    Review audit workpapers, testing results, findings, and reports to ensure quality and consistency.
    Present audit results, observations, and emerging risks to management and other stakeholders.
    Manage project budgets, timelines, resource allocation, and competing priorities.
    Build collaborative relationships across the organization while maintaining independence and objectivity.
    Contribute to annual audit planning and ongoing improvement of audit methodologies and practices.
    Support the implementation of data analytics and other technologies within the audit function.

    Qualifications Required
    Bachelor’s degree in Accounting, Finance, Business, or a related field.
    CPA or CIA certification.
    7+ years of progressive audit experience, including financial reporting, accounting, controls, or internal auditing experience.
    Strong understanding of risk-based auditing, internal controls, corporate governance, and professional auditing standards.
    Working knowledge of U.S. GAAP, financial reporting processes, and internal control frameworks.
    Demonstrated ability to assess risks, evaluate controls, and communicate findings effectively.
    Experience managing multiple projects and deadlines while maintaining high-quality work.
    Strong written and verbal communication skills, including experience presenting to senior leaders.
    Proven leadership experience, including coaching, mentoring, and developing team members.
    Preferred
    Advanced degree in Accounting, Finance, Business, or a related discipline.
    Additional certifications such as CISA, CFE, or other relevant credentials.
    Experience using audit management, governance, risk, and compliance (GRC), or data analytics tools.
    Proficiency with Microsoft 365 and reporting/analytics platforms such as Power BI, SQL, ACL, Alteryx, or similar solutions.

    Success in This Role
    The ideal candidate combines strong technical audit expertise with business insight, sound judgment, and leadership capability. They are skilled at building trusted relationships, influencing stakeholders, and providing practical recommendations that strengthen controls, mitigate risk, and support business objectives.

    October 6, 2026

  • Business Analyst – IAM

    Title: IAM Analyst (Business Analyst)

    Location: Milwaukee, WI or NYC

    Type: Hybrid (3 days onsite per week)

    Duration: ASAP – 04/30/2027 (possible extension)

    Perks: Benefits, free daily lunch when onsite

    Job Description:

    About the Role

    We are seeking a proactive and process-oriented IAM Analyst to support Identity & Access Management (IAM) initiatives across a large enterprise environment. This is a unique opportunity for an IAM professional who enjoys working across multiple teams to drive planning, reporting, operational excellence, and project execution.

    Partnering closely with IAM leadership, you will help establish consistency across IAM functions, support strategic initiatives, develop meaningful metrics and reporting, and identify opportunities to improve processes and security. This role requires someone who is comfortable navigating ambiguity, taking initiative, and adapting to changing priorities in a fast-paced environment where no two days are exactly the same.

    While a strong understanding of IAM concepts and technologies is important, this position is focused more on the process, planning, governance, reporting, and project management side of IAM rather than hands-on engineering.

    Key Responsibilities

    • Collaborate across multiple IAM teams to support the implementation, maintenance, and continuous improvement of IAM processes and solutions.
    • Serve as a central point of coordination for IAM planning, operational initiatives, metrics, and reporting.
    • Support IAM projects by assisting with project planning, stakeholder communication, resource coordination, and execution.
    • Develop, analyze, and maintain IAM metrics, dashboards, and reports, providing regular updates on IAM activities, compliance efforts, and project status.
    • Apply knowledge of IAM domains, including authentication, authorization, and user provisioning, to support business and security objectives.
    • Identify process improvement opportunities and recommend solutions to enhance operational efficiency, consistency, and security.
    • Communicate effectively with stakeholders across technical and business teams to ensure alignment and successful delivery of initiatives.
    • Help drive cross-functional projects to completion while managing competing priorities and deadlines.

    Required Qualifications

    • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
    • 3+ years of experience in Identity & Access Management (IAM), Information Security, or a related field.
    • 4+ years of project management and/or release management experience.
    • Strong understanding of IAM concepts, technologies, and best practices.
    • Experience producing, analyzing, and communicating metrics and reporting.
    • Strong initiative with the ability to work independently and take ownership of deliverables.
    • Excellent communication, organizational, analytical, and problem-solving skills.

    Technical Skills

    • Experience with IAM platforms such as Active Directory, Azure AD (Entra ID), Okta, or similar solutions.
    • Knowledge of identity and security protocols including LDAP, SAML, OAuth, and OpenID Connect.
    • Ability to scope, plan, and manage cross-functional projects using established project management methodologies.
    • Experience working in fast-paced environments while balancing multiple priorities and deadlines.

    Preferred Qualifications

    • Experience as a Project Manager, Technical Project Manager, Release Manager, Scrum Master, or similar role.
    • Experience supporting large-scale technology initiatives involving multiple departments and stakeholders.
    • Familiarity with IAM governance, compliance, operational reporting, and process improvement.
    • Demonstrated ability to thrive in ambiguous environments and adapt to evolving priorities.

    This opportunity is ideal for someone who combines a strong foundation in IAM with project coordination, process improvement, reporting, and stakeholder management skills, and who enjoys driving meaningful outcomes across a complex technology organization.
    October 6, 2026

  • Governance, Risk & Compliance Senior Analyst

    Governance, Risk & Compliance Senior Analyst
    Atlanta, GA

    IT Governance, Risk & Compliance (GRC) Analyst

    We are seeking an IT Governance, Risk & Compliance (GRC) Analyst to support technology compliance, risk, and data governance programs.

    This hands-on role will help maintain year-round SOC 2 readiness, coordinate IT controls and access reviews, support Microsoft Purview and data retention initiatives, administer security awareness activities, and ensure compliance documentation remains organized and audit-ready.

    The ideal candidate has experience in IT audit, GRC, cybersecurity compliance, or technology risk and is looking to continue developing their expertise in a collaborative environment.

    What You’ll Do

    • Maintain the SOC 2 control calendar and coordinate recurring control activities.
    • Collect, review, and maintain audit evidence and documentation.
    • Track control gaps, exceptions, remediation plans, and outstanding items.
    • Coordinate SOC 2 readiness activities and external auditor requests.
    • Perform and document recurring user and privileged access reviews.
    • Support Microsoft Purview initiatives, including data classification, DLP, sensitivity labeling, and retention.
    • Assist with the development and implementation of data retention programs.
    • Administer security awareness campaigns, phishing simulations, and reporting.
    • Maintain IT compliance and security policies and coordinate periodic reviews.
    • Review change requests for compliance, risk, data protection, and audit requirements, ensuring proper approvals and documentation.
    • Assist with technology risk assessments, vendor security reviews, and client security questionnaires.
    • Maintain risk and remediation registers and follow up with control owners.
    • Prepare compliance reporting for IT leadership.
    • Identify opportunities to automate compliance monitoring and evidence collection.
    • Escalate significant control failures, risks, and policy exceptions.

    What We’re Looking For

    • 4+ years of experience in IT GRC, IT audit, cybersecurity compliance, technology risk, SOC/SOX controls, or information security.
    • Understanding of IT controls, audit evidence, and risk management concepts.
    • Experience working within Microsoft 365 or similar enterprise technology environments.
    • Strong organization, documentation, communication, and follow-through skills.
    • Ability to work independently while coordinating across multiple teams.

    Preferred Qualifications

    • SOC 2 audit or readiness experience.
    • Experience with Microsoft Purview, Entra ID, DLP, or data retention.
    • Experience with access reviews or GRC/compliance platforms.
    • Vendor or third-party risk experience.
    • Security awareness program administration experience.
    • Experience in accounting, financial services, professional services, or another environment handling sensitive client information.
    • Security+, CISA, CRISC, CGRC, Microsoft security/compliance, or a similar certification, or an interest in pursuing one.
    October 6, 2026

  • Tech Environment Manager

    The BEST Technical Environment Manager will work for the BEST Deputy Program Manager and Solution Technical Lead to support the adoption of the future state Human Resource and Payroll system. Together with the BEST PMO, and BEST Program Operations Lead, and BEST Phase 2 Technical Lead, BEST Phase 2 Risk and Compliance Lead, Product Vendor, Systems Integrator (SI), Office of the Comptroller, and Executive Office of Technology Services and Security (EOTSS) staff to deploy technical configurations and manage the status of data to meet the evolving needs of BEST project throughout the project duration. Each environment will have specific data, end-user security, integration, and configuration needs.

    The BEST Technical Environment Manager will be a part of the BEST Technical Implementation team and work closely with the other members of the BEST functional and Comptroller’s Risk and Compliance teams to develop and implement a comprehensive environment management solution. This includes:

    • Support security policies, processes and standards related to end user roles and data access for application users.
    • Provide operational support for the BEST team, product vendors, and CMW users, during the project.
    • Provide necessary reporting and information about each environment.
    • Support and oversee proper access to each non-production and production environment that will be needed to implement the new Human Resource Management and Payroll solution.

    The BEST Technical Environment Manager is responsible for defining the standards, protocols, procedures, tools, and resources required to manage program’s technical environments during the project and prepare the environments for the on-going operations of the new Human Resource and Payroll solution. This role involves collaboration with a diverse team, including the System Integrator (SI) and product vendor, BEST Phase 2 Technical Lead, BEST Risk and Compliance Lead, and BEST Program Technical Operations Lead, EOTSS Operations, and others. The focus will be particularly on the SaaS software procured for this engagement. The BEST Technical Environment Manager will make recommendations based on the SI and product vendor’s maintenance and support standards and procedures, best practices, and Commonwealth business needs to maintain the new solution.

    Specific Duties

    The specific duties for the BEST Technical Environment Manager role, includes:

    The roles and responsibilities of the SI, product vendor, and other Commonwealth staff regarding systems operation will be clearly identified in coordination with the Environment Manager, including such as:

    • Manage and support the overall configuration of each environment in coordination with SI and Vendor, including but not limited to:

    o User access status

    o Data status

    o Solution functional configuration – high level

    o Integration solution status

    o Monitoring SI and product vendor operational protocols and mitigation of identified issues.

    o Manage timing and procedures for software upgrades and configuration updates

    o Monitor performance of the infrastructure hosting solution

    o Oversee Service Level Agreement (SLA) metrics for SaaS operations and support/maintenance services.

    • Manage and support the detail configuration of each environment aligned with program business, testing, and technical needs

    o Functions specific configuration and version

    o Batch jobs supporting daily and other timing requirements

    o Assisting in management of end user security.

    o Support on-going and new configuration tasks.

    • Designing and implementing a cross-system monitoring solution, including Cloud SaaS vendor, legacy on-premises vendor solutions, EOTSS responsible services, and other tasks that support the management of the end state business solution.
    • Work with Commonwealth and BEST teams to implement, monitor status, and operational performance of connected Commonwealth integrated “touch points” appropriate for each environment, including but not limited to:

    o CIW (data warehouse)

    o Single Sign on (SSO)

    o Mobius (reporting)

    o Time Reporting System(s)

    o PrintShop

    o MOVEit (file sharing tool)

    o Oversee and align typical operational support tasks such as data backups, application and network performance monitoring, and data, etc.

    • Provide regular written communications on

    o Reporting Environment status

    o Coordination issues with CMW touchpoints, SI, Product vendor, Agencies, or other

    o Provide regular status updates and status reports on the condition of each environment and it’s future plans.

    • Ensure quality and effectiveness of operational documentation.
    • Assist all phases and cycles of testing, including end-to-end testing, user acceptance testing, payroll parallel testing, and pre go live operational solution testing.
    • Assist execution of “tabletop” operational reviews of end-to-end go live operational processes.
    • Oversee on-going systems training for system administrators and operational support staff.
    • Define protocols and tools to troubleshoot the system to maintain operational integrity and security.
    • Coordination of efforts with SI and product vendor for upgrades and routine maintenance.
    • Manage, oversee, and communicate the data refreshes into the various environments
    • Participate in the BEST Program Maintenance and Operations Workstream to enable the future state operational solution, transitioning existing roles and responsibilities to agreed future business solution delivery model. This includes but not limited to:

    o Provide advise on operational processes for business and IT

    o Identify gaps in future state on-going operations

    o Define regular / monthly maintenance functions

    o Alignment of CMW managed components with Workday solution

    o Identify best practices and recommend procedures and organizational structures for overseeing the day-to-day running of the new Human Resource and Payroll solution.

    o Align with SI and product vendor and Commonwealth on roles and responsibilities for on-going systems maintenance tasks such as upgrades and defect fixes by the product vendor, and SLA reporting.

    o Recommend procedures and tools for ensuring that the system delivers consistently on the Service Level Agreement (SLA).

    o Recommend additional operational “unofficial” metrics, that simplify business and IT operational support functions.

    o Recommend procedures and tools for troubleshooting software issues, applying patches, dealing with exceptions, and escalating problems in meeting SLAs.

    o Recommend procedures for managing future upgrades.

    o Support program technical workstreams, including: data conversion, integration, security, data oversight, and other as defined by BEST technical leadership.

    o Work with the BEST Risk and Compliance Lead to recommend procedures for monitoring vendor data security protocols.

    o Align with CTR, BEST, and EOTSS on disaster recovery testing and documentation approach by the product SaaS vendor and risk mitigation steps that the Commonwealth and the SI and product vendor could undertake to ensure business continuity and data security.

    o Work with the BEST Risk and Compliance Lead to

     recommend procedures for provisioning end user security.

     ensure that compliance requirements are implemented as necessary

    o Participate in the generation of detailed operational procedures and processes that will operate across multiple delivery partner environments and teams.

    Required Skills

    • Experience in technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
    • Experience with system administration and monitoring for various application platforms particularly SaaS delivery models.
    • Demonstrated experience at leading root-cause analysis (RCA) document creation and work with other administrators or integration developers to drive resolution.
    • Experience with all phases of large program system implementation, including requirements definition, Testing: unit, system, integration, parallel, user acceptance, Go live conversion, and post go live on going operations.
    • Experienced with LAN/WAN/VPN and remote network technologies and protocols (such as, but not limited to, TCP/IP, HTTP, FTP, Ethernet, token ring, ARCNET, HTML CGI, ATM, CDPD) routers, hubs, and servers.
    • Experience at learning new technologies and vendor solutions and applying past experience to understand complexity and potential risks quickly.
    • Excellent customer service attitude.
    • Demonstrated written and verbal communication and interpersonal skills.
    • Experience with Agile based operations.
    • Demonstrated ability to work across multiple operational delivery partners and ensure quality and compliance to enable a business solution.
    • Demonstrated experience in working in a 24 X 7 operational environment and business solution.

    Preferred Qualifications

    • Experience in designing and implementing Human Resource and Payroll based applications.
    • Exposure to implementing end user security protocols in a large public or private sector entity comparable in size to the Commonwealth.
    • Exposure with WorkDay Human Resource and Payroll solution, with an additional preference of implementation within a government agency.
    • Exposure with WorkDay Prism data and reporting solution.
    • Exposure with WorkDay user security management as a member of a business (non-IT) team.
    • Experience with Software-as-a-Service cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.
    • Experience at implementing technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
    • Experience with Audit, compliance, or governance actions.
    • Experience in generation of operational materials, including but not limited to operational procedures, operational processes, third party operational oversight, support ticket / ticketing processes, data flow diagrams, sequence diagrams, and network and security diagrams.
    • Experience in management of multiple environments within a large government IT solution implementation
    • Experience in configuration management concepts and tools
    • Experience with Microsoft security tools and functions
    • Experience with Snowflake solution and security

    Minimum Entrance Requirements

    • Bachelor’s degree in computer science, system analysis or a related study, or equivalent experience.
    • Minimum of seven years of overall IT experience
    • Minimum of at least one large application migration project
    • Minimum of three years of experience in operations architecture or definition role.
    October 6, 2026

  • Program Security Analyst

    Technical Security Analyst

    We are seeking an experienced Technical Security Analyst to support the implementation and ongoing operation of a large-scale Human Resources and Payroll platform. This role will focus on identity and access management, security controls, user provisioning, compliance, and operational security support across a complex enterprise environment.

    Key Responsibilities

    • Define, implement, and support end-user security roles, permissions, and access controls.
    • Manage user provisioning and de-provisioning processes throughout the user lifecycle.
    • Collaborate with technical teams, vendors, and business stakeholders to identify and implement security requirements.
    • Support security operations, incident response, risk mitigation, and compliance initiatives.
    • Configure and maintain security controls for enterprise applications and cloud-based systems.
    • Monitor security logs, access reports, and system activity for unusual events and potential risks.
    • Conduct security analyses, risk assessments, and business impact evaluations.
    • Support implementation of identity management solutions, including Single Sign-On (SSO) and directory services integrations.
    • Assist with data conversion, testing, implementation, and go-live readiness activities.
    • Develop and maintain security policies, procedures, standards, and operational documentation.
    • Provide guidance on data security, role-based access controls, and governance best practices.
    • Coordinate with administrators and technical teams to resolve security issues and vulnerabilities.
    • Support audit, compliance, and governance activities.
    • Research emerging threats and recommend improvements to enhance security posture.
    • Contribute to operational support processes and long-term maintenance planning.

    Required Qualifications

    • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
    • Minimum 5 years of IT, security, risk, compliance, or operational security experience.
    • Strong experience with Identity and Access Management (IAM) and Role-Based Access Control (RBAC).
    • Experience supporting enterprise security operations within cloud and SaaS environments.
    • Knowledge of enterprise security best practices, including data security, encryption, network security, and access management.
    • Experience implementing and supporting security controls in large, complex organizations.
    • Familiarity with security frameworks such as NIST, ISO 27001, COBIT, and ITIL.
    • Experience with security risk assessments and compliance monitoring.
    • Strong analytical, troubleshooting, and problem-solving skills.
    • Experience with issue tracking and incident management tools such as JIRA.
    • Excellent communication and stakeholder management skills.

    Preferred Qualifications

    • Experience supporting HR and Payroll platforms.
    • Workday security administration experience.
    • Experience with Workday Prism reporting.
    • Experience with Azure Active Directory and Single Sign-On implementations.
    • SaaS security and cloud transformation project experience.
    • Audit, governance, risk, and compliance experience.
    • Experience with Microsoft security technologies.
    • Experience with Snowflake security administration.
    • Experience transitioning legacy applications to cloud-based platforms.
    • Experience supporting enterprise user security programs and access governance.

    Top Skills

    • Identity & Access Management (IAM)
    • Role-Based Access Control (RBAC)
    • SaaS & Cloud Security
    • Security Risk & Compliance Management
    • Workday Security Administration
    October 6, 2026

  • Application Support Engineer

    Application Support Engineer

    Atlanta, GA | Hybrid | Direct Hire

    Tier4 Group is looking for an experienced Application Support Engineer to join a well-established Atlanta-based organization that is investing heavily in automation, reliability, and modernizing how its technology environment is supported.

    This isn’t a help desk role, and it isn’t a job where you simply work a queue and escalate anything complicated.

    We’re looking for someone who likes getting under the hood.

    You’ll support critical production applications, troubleshoot issues across applications and the infrastructure they run on, dig into logs, work directly on Windows and Linux servers, and use scripting and automation to make the environment better instead of solving the same problem over and over again.

    If you’re the person who wants to know not just what broke, but why it broke and how to keep it from happening again, this could be a great fit.

    What You’ll Be Doing

    • Own and troubleshoot complex production application issues from identification through resolution

    • Work hands-on with Windows and Linux servers to diagnose application and system issues

    • Use logs, monitoring, and observability tools to identify problems and get ahead of potential outages

    • Build and improve automation using Python, PowerShell, Bash, or similar scripting languages

    • Use SQL to investigate and troubleshoot application and data-related issues

    • Support integrations and troubleshoot issues across applications, APIs, servers, databases, networks, and cloud infrastructure

    • Identify repetitive operational work that can be automated

    • Perform root-cause analysis and help prevent recurring incidents

    • Partner with development, infrastructure, networking, QA, and other technology teams

    • Improve documentation, runbooks, monitoring, and operational processes

    • Participate in an on-call rotation supporting critical production systems

    What We’re Looking For

    You don’t need to check every technology box, but you do need to be a strong production troubleshooter who understands how applications work within a broader technology environment.

    Strong candidates will bring:

    • Experience in Application Support, Production Support, Site Reliability Engineering, or a similar production-focused role

    • Strong hands-on scripting and automation experience, particularly Python and/or PowerShell

    • Experience supporting applications running on Windows and Linux

    • Hands-on experience with monitoring, logging, or observability platforms such as Datadog, Splunk, or comparable tools

    • Strong SQL skills

    • Understanding of application architecture and how applications interact with servers, databases, networks, APIs, and integrations

    • Exposure to cloud environments such as AWS, Azure, or GCP

    • Strong analytical and root-cause troubleshooting skills

    The Part That Matters Just as Much

    Technical ability alone won’t make someone successful in this role.

    Production issues have business impact. We’re looking for someone who brings urgency, ownership, and strong communication when something goes wrong.

    You’ll need to communicate clearly with both technical and nontechnical stakeholders, provide proactive updates during incidents, know when to escalate, and stay accountable through resolution.

    If your instinct during an outage is to solve the problem and make sure the right people know what’s happening, you’ll fit well here.

    Why This Opportunity Stands Out

    This is an opportunity to do more than keep applications running.

    You’ll join an organization actively moving toward a more automated, proactive, reliability-focused technology environment, with the opportunity to improve tooling, automate manual processes, strengthen monitoring, and influence how production support operates going forward.

    The role also offers broad technical exposure across applications, infrastructure, cloud, automation, and observability, making it a strong opportunity for someone interested in continuing to grow.

    The position is based in Atlanta. During the initial ramp-up period, you’ll work onsite approximately four days per week for the first 3–4 months. Once fully ramped, the permanent hybrid schedule moves to two days onsite per week.

    Compensation: Competitive base salary + corporate bonus and comprehensive benefits. Final compensation will be based on experience.

    Tier4 Group is an Equal Opportunity Employer.

    October 5, 2026

  • QA Automation Engineer

    Detailed Description of Services:

    This role will support the IT QA automation initiative, with focus on definition, review, assessment, and implementation of an automation framework for testing Windows UI applications. Collaborate with QA and application engineering teams to define/select tools for design/implementation of scalable automation solutions to streamline test execution and improve overall QA processes. Other responsibilities include extending automation to web-based applications and integrating with test management and tracking tools. The ideal candidate has expertise in implementation/support of automation frameworks (especially Windows UI), scripting/automating tests for Windows and Web applications, Quality Assurance best practices and strategies applying methods, tools, metrics

    • SaaS/Cloud applications testing with strong understanding of infrastructure
    • Team collaboration: Learning, and sharing knowledge/mentoring team members
    • Implementation/support of automation frameworks to improve test effectiveness
    • Development/implementation of UI Automation (Windows, Web Applications)
    • Delivering innovations in testing for continuous improvements and efficiencies
    • Programing or scripting languages (e.g. C#, .NET, JavaScript, Python, PowerShell)
    • Knowledge of relational databases and building SQL queries
    • Experience with cloud platforms, such as AWS or Azure
    • Experience with industry-specific ERP applications
    • Experience with transit scheduling and operations management applications, such
    • as HASTUS, Trapeze FX or Trapeze OPS is a plus.

    Responsibilities

    • Contribute to defining the technology stack, infrastructure design, and
    • testing approach; support scoping and specifying tool requirements for an
    • effective automation framework.
    • Collaborate with QA and Application Team members on advancing the automation strategies for the target project
    • Evaluate solutions presented as a modular, scalable automation framework for Windows UI applications, with extensibility to Web UI applications.
    • Define and establish core automation framework components/ integrations (test case management, object repository, logging, reporting, data-driven testing, config management)
    • Help drive the evaluation of automation tools and libraries; create POCs and ROI analyses to select the most effective software stack for current and future needs
    • Define adoption criteria and best practices for tool usage and test design
    • Develop reliable, maintainable test suites (functional, regression, smoke)
    • Implement parallel execution strategies and optimize for speed and stability
    • Define/Enforce coding standards, and adherence to QA best practices
    • Error management strategies, deterministic test data, environment controls
    • Integrate with build pipelines (where applicable) and test management tools
    • Automate test reporting and publish actionable metrics
    • Partner with developers, QA analysts, and product owners to define testable requirements, acceptance criteria, and risk-based coverage
    • Extend the framework to support web UI automation (e.g. Selenium)
    • Assessment of tools for Web Load Testing as an extension of automation
    • Enable unified reporting and artifact management across test suite types
    • Produce clear documentation, samples, and onboarding materials; conduct training for QA engineers and stakeholders
    • Mentor team members and contribute to continuous improvement of QA
    October 5, 2026

  • Salesforce Software Development Manager

    Tier4 Group seeks an experienced Salesforce Software Development Manager to lead Agile development teams delivering scalable, high-quality Salesforce solutions that support key business objectives. This role combines people leadership, technical oversight, and delivery management to ensure successful execution across the Salesforce ecosystem.

    The ideal candidate has strong Salesforce expertise, experience leading software development teams, and a passion for driving continuous improvement, technical excellence, and team growth.  This is a direct hire hybrid opportunity that will report onsite to Alpharetta GA office location 2-3 days/week. NO VISA SPONSORSHIP OR TRANSFERS.

    Responsibilities

    Team Leadership & Delivery

    • Lead, mentor, and develop one or more Agile Salesforce development teams.
    • Foster a culture of accountability, collaboration, innovation, and continuous improvement.
    • Establish performance expectations, provide coaching, and support career development.
    • Partner with Product Managers, Architects, QA, and DevOps teams to deliver business priorities successfully.
    • Identify and proactively remove project risks, blockers, and delivery challenges.

    Salesforce Development

    • Oversee the full software development lifecycle, from planning and design through deployment and support.
    • Lead development efforts across Sales Cloud, Service Cloud, Data Cloud (Data 360), and Marketing Cloud.
    • Drive adoption of Salesforce best practices, DevOps processes, code quality standards, and testing strategies.
    • Evaluate and promote the use of Salesforce native functionality before custom development.
    • Ensure solutions are scalable, maintainable, and aligned with business needs.

    Agile Project Management

    • Collaborate with stakeholders to define priorities, roadmap initiatives, and sprint goals.
    • Lead Agile ceremonies, including sprint planning, standups, reviews, and retrospectives.
    • Monitor team performance, delivery metrics, and project progress.
    • Ensure accurate estimation, resource planning, and timely delivery of commitments.
    • Communicate project status, risks, and key performance metrics to leadership.

    Qualifications

    Required

    • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
    • 7+ years of Salesforce development and configuration experience, including Sales Cloud and Service Cloud.
    • 3+ years of experience leading Salesforce, CRM, or software development teams.
    • Salesforce Administrator Certification or Salesforce Platform App Builder Certification.
    • Experience with Salesforce DevOps tools such as Copado, Gearset, Salesforce DevOps Center, Salesforce DX, Jenkins, or GitHub Actions.
    • Strong understanding of Agile methodologies and software development best practices.
    • Experience with CI/CD, automated testing, version control, and release management.
    • Excellent leadership, communication, stakeholder management, and problem-solving skills.
    • Proven ability to manage multiple priorities in a fast-paced environment.

    Preferred

    • Additional Salesforce certifications.
    • Experience supporting enterprise-scale Salesforce environments.
    • Experience with Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud.

    Knowledge & Skills

    • Deep understanding of Salesforce platform capabilities, integrations, security, and scalability.
    • Strong Salesforce DevOps and application lifecycle management expertise.
    • Ability to translate business requirements into scalable technical solutions.
    • Strong analytical and troubleshooting skills in complex environments.
    • Experience building and leading high-performing technical teams.
    • Excellent organizational skills, attention to detail, and customer-focused mindset.
    • Ability to work effectively with both technical and non-technical stakeholders.
    • Commitment to continuous improvement and operational excellence.
    October 5, 2026

  • IT Intake Coordinator

    Job Title: IT Business Support Analyst / IT Intake Coordinator

    Location: 100% remote – Must live within drivable distance from Dallas, TX

    Employment Type: 2-month contract with potential of extension

    Schedule: Monday-Friday, 9:00 AM – 5:00 PM CST

    About the Opportunity:

    Global technology infrastructure organization, is seeking an IT Business Support Analyst to join its Enterprise Architecture and Technology team. In this role, you’ll serve as a key liaison between business stakeholders and technology teams, helping evaluate, coordinate, and support requests related to enterprise applications, systems, and technology initiatives.

    You will act as an Intake Coordinator for technology related requests, ensuring that requests are being triaged in an accurate and timely manner, understanding the nature of the requests and their overall impact on enterprise architecture.

    This is an excellent opportunity if you’re someone who enjoys working across multiple teams, facilitating communication, analyzing business requests, and helping ensure technology initiatives are properly aligned with business objectives.

    Key Responsibilities:

    — Review, triage, and coordinate incoming requests related to enterprise applications, systems, and technology initiatives.

    — Work closely with Enterprise Architecture and technology leadership to assess requests and understand potential business and technology impacts.

    — Facilitate communication between business stakeholders, technical teams, and project resources.

    — Coordinate meetings, gather requirements, and support follow-up activities related to new requests and ongoing initiatives.

    — Assist with application portfolio management activities and technology governance processes.

    — Support documentation efforts, including process flows, system diagrams, and high-level architectural documentation.

    — Track requests, action items, and project-related information across multiple teams and stakeholders.

    — Help ensure requests are routed appropriately and addressed in a timely manner.

    — Provide administrative and operational support for technology planning and enterprise architecture functions.

    — Collaborate with cross-functional teams to support continuous improvement efforts and operational initiatives.

    Required Qualifications:

    — Experience supporting enterprise applications, business systems, or IT operations.

    — Strong organizational and analytical skills.

    — Ability to manage multiple priorities in a fast-paced environment.

    — Excellent verbal and written communication skills.

    — Strong stakeholder management and cross-functional coordination abilities.

    — Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and Outlook.

    — Ability to work effectively with both technical and non-technical audiences.

    — Experience supporting technology governance, intake processes, project coordination, or business operations is highly desirable.

    Preferred Qualifications:

    — Experience with ServiceNow.

    — Experience creating process documentation, workflow diagrams, or system documentation using Visio or similar tools.

    — Experience with Smartsheet or comparable project tracking platforms.

    — Exposure to enterprise architecture, application portfolio management, or technology planning processes.

    — Prior experience supporting large enterprise technology organizations.

    Work Environment

    — Candidates must reside within reasonable commuting distance of the Dallas-Fort Worth area.

    — Standard business hours, with preference for candidates located in the Central Time Zone.

    Ideal Candidate Profile:

    — We’re looking for someone who thrives in a highly collaborative environment and enjoys connecting people, processes, and technology. The ideal candidate will be organized, detail-oriented, comfortable working with multiple stakeholders, and capable of balancing both operational support and business analysis responsibilities.

    — This role offers excellent exposure to enterprise technology strategy, architecture, and cross-functional business operations within a large-scale corporate environment.

    October 5, 2026

  • Manager, Mechanical Process Engineering (Life Sciences)

    Title: Manager, Mechanical Process Engineering (Life Sciences)
    Location: Greater Baltimore, MD
    Schedule: Hybrid with 2 days onsite each week (Monday & Wednesday)

    About the Opportunity:
    Our client is seeking a Manager, Mechanical Process Engineering to lead a growing Life Sciences engineering practice focused on pharmaceutical, biotechnology, and advanced manufacturing projects. This leadership role combines technical expertise, operational management, team development, and client engagement.

    In this role, you will oversee a multidisciplinary engineering team, support complex project execution, contribute to strategic business growth, and serve as a technical resource for process engineering initiatives. You’ll have the opportunity to influence project outcomes, mentor engineering professionals, and support clients operating in highly regulated environments.

    About the Organization:
    Our client is a well-established engineering and technical services firm that supports clients throughout the project lifecycle, from planning and design through implementation and operational support. The organization serves highly regulated industries and is recognized for delivering practical engineering solutions, technical expertise, and strong client partnerships.

    Key Responsibilities:

    • Lead day-to-day operations of the Life Sciences Process Engineering group while ensuring alignment with company standards, quality expectations, and business objectives.
    • Provide technical leadership and guidance related to pharmaceutical, biotechnology, and GMP-regulated process engineering projects.
    • Drive project performance related to scope, budget, schedule, and quality.
    • Mentor, develop, and support engineering staff through coaching, training, performance management, and career development initiatives.
    • Manage project staffing and resource allocation to ensure appropriate technical expertise is assigned to project work.
    • Maintain and enforce quality assurance and quality control procedures.
    • Conduct employee performance reviews and support workforce planning activities.
    • Assist with business development efforts, including client meetings, facility assessments, proposal development, scope creation, and engineering fee estimates.
    • Build and maintain strong relationships with existing and prospective clients.
    • Collaborate with engineering leadership and other business units to establish and improve engineering standards, best practices, and execution processes.
    • Serve as a technical subject matter expert for life sciences process engineering projects.
    • Research and interpret applicable regulatory requirements, industry standards, and engineering codes.
    • Prepare engineering analyses, technical studies, design documentation, and project reports.

    Qualifications:

    • Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or a related engineering discipline.
    • Advanced degree in Biotechnology or a related field is preferred.
    • NCEES Model Law Engineer and/or NCEES Record preferred.
    • Minimum 13 years of process engineering experience supporting pharmaceutical, biotechnology, or life sciences manufacturing environments.
    • Minimum 5 years of consulting engineering experience supporting facility, utility, and process system design projects.
    • Experience preparing construction documents and technical specifications for regulated manufacturing facilities.
    • Minimum 5 years of experience developing:

    o Process Flow Diagrams (PFDs)
    o Piping and Instrumentation Diagrams (P&IDs)
    o Equipment specifications
    o Piping specifications

    • Demonstrated ability to function as a technical leader for process and utility system design projects.

    Preferred Experience:

    • Pharmaceutical validation, commissioning, qualification, and quality systems.
    • Understanding of regulatory compliance requirements, risk management practices, and GMP manufacturing operations.
    • Experience designing or supporting:

    o Purified Water and Water for Injection (WFI) systems
    o Process waste systems
    o Process gases and specialty utility systems
    o Clean utility infrastructure

    • Familiarity with manufacturing and laboratory equipment such as:

    o Bioreactors
    o Mixing systems
    o Chromatography equipment
    o Filtration systems
    o Single-use technologies
    o Sterilization systems
    o Controlled-temperature storage systems

    • Development of User Requirement Specifications (URS).
    • GMP equipment planning and equipment lists.
    • Process utility demand calculations and system sizing.
    • Facility planning and process layout development for pharmaceutical, biotechnology, cell therapy, or related manufacturing environments.
    • Commissioning, Qualification, and Validation support, including IQ/OQ/PQ activities.

    Additional Requirements:

    • Ability to perform site visits and field investigations as needed.
    • Willingness to travel periodically to client locations.
    • Ability to work in a hybrid environment with regular office presence.
    • Strong organizational and documentation skills.
    • Ability to manage multiple priorities simultaneously.
    • Excellent communication, leadership, and team-development capabilities.

    Compensation & Benefits:

    • Base Salary: $160,000 – $185,000, depending on experience
    • Eligible for overtime compensation
    • Annual performance and profit-sharing incentive opportunities
    • Paid Time Off and company holidays
    • Comprehensive medical, dental, and vision coverage
    • Company-paid life insurance and long-term disability coverage
    • 401(k) plan with employer match

    Additional Benefits:

    • Opportunity to lead impactful engineering initiatives within the life sciences sector
    • Flexible work environment and scheduling options
    • Collaborative, team-oriented culture
    • Professional development and continuing education support
    • Tuition assistance and industry association reimbursement programs
    • Career advancement opportunities within a growing organization
    October 2, 2026

  • Program Manager

    Program Manager
    Longterm Contract
    Hybrid – 2-3 days in Springfield, MA

    We are seeking a strategic and results-driven Program Manager to lead the planning, governance, execution, and delivery of complex enterprise programs that support organizational transformation, modernization, and long-term business objectives. Operating within a dynamic, cross-functional environment, this role partners closely with executive leadership and stakeholders across business, technology, operations, architecture, procurement, finance, legal, risk, and vendor organizations to drive alignment and successful outcomes.

    The Program Manager is accountable for managing multiple large-scale initiatives simultaneously, ensuring effective governance, risk management, stakeholder engagement, and program execution. This individual will oversee enterprise-wide programs that may involve significant organizational change, evolving priorities, complex dependencies, and substantial business and technology impacts. Success in this role requires strong leadership, strategic thinking, and the ability to influence across all levels of the organization while driving accountability, operational excellence, and measurable business value.

    You will:

    • Lead complex enterprise programs comprised of multiple interdependent projects, workstreams, products, and stakeholder groups.
    • Translate strategic business objectives into integrated program roadmaps, delivery plans, milestones, governance frameworks, and measurable outcomes.
    • Drive program execution while managing scope, schedule, budget, resources, quality, risks, issues, dependencies, and benefits realization.
    • Establish and maintain effective governance structures, executive reporting, performance metrics, program controls, and decision-making processes.
    • Manage program financials, including business cases, funding requests, budgets, forecasts, vendor expenditures, and resource investments.
    • Provide strategic leadership across business, technology, operations, architecture, procurement, finance, legal, risk, compliance, and vendor organizations.
    • Lead enterprise risk, issue, dependency, and organizational change management activities to ensure successful program outcomes.
    • Drive stakeholder engagement, executive communications, organizational readiness, and adoption strategies for transformational initiatives.
    • Lead application rationalization initiatives, including evaluation of application portfolios, identification of consolidation opportunities, and execution of modernization and simplification strategies.
    • Oversee application decommissioning programs, ensuring appropriate planning, dependency management, operational transitions, data retention compliance, and retirement of legacy technologies.
    • Partner with technology, procurement, finance, and vendor management teams to optimize software licensing, technology investments, utilization, renewals, and vendor performance.
    • Govern strategic vendor contracts and technology agreements, ensuring delivery commitments, financial stewardship, compliance, and alignment with business objectives.
    • Identify opportunities to reduce technology debt, eliminate redundant capabilities, simplify the application landscape, and improve operational efficiency.
    • Champion and contribute to the advancement of delivery methodologies, governance frameworks, standards, tools, and best practices.

    Minimum Qualifications

    • 10+ years of project, program, portfolio, or technology delivery management experience.
    • Application modernization experience required.
    • 7+ years leading large, complex, cross-functional business and technology programs.
    • Experience managing significant budgets, forecasts, vendors, contracts, resources, and enterprise dependencies.
    • Experience leading organizational change and enterprise transformation initiatives.
    • Advanced knowledge of program governance, financial management, risk management, and delivery methodologies.

    The Ideal Qualifications

    • PMP, PgMP, PMI-ACP, SAFe, or equivalent program/project management certification.
    • Financial Services, Insurance, Wealth Management, or related industry experience.
    • Experience leading technology modernization, application rationalization, application decommissioning, and operational simplification programs.
    • Knowledge of software asset management, software licensing, vendor management, and contract governance practices.
    • Expertise in Waterfall, Agile, Hybrid, and scaled delivery methodologies.
    • Strong executive presence with exceptional communication, negotiation, stakeholder management, and influencing skills.
    • Proven ability to navigate ambiguity, drive strategic decisions, and lead large-scale organizational change.
    • Experience managing matrixed teams and influencing stakeholders across all organizational levels.
    October 2, 2026

  • Project Manager

    Project Manager
    6-12 Month Contract
    Hybrid – 2-3 days in Springfield, MA

    We are seeking an experienced Project Manager to lead and drive cross-functional process improvement initiatives focused on enhancing IT test environments, test data management, and testing processes. This role is responsible for planning, coordinating, and executing projects that improve operational efficiency, accelerate speed to market, and support the delivery of high-quality software solutions. The Project Manager will oversee project plans, timelines, risks, dependencies, governance, and stakeholder communications while ensuring accountability and successful execution across multiple teams. Partnering closely with business and operational leaders, this individual will facilitate alignment, implement process standardization and continuous improvement initiatives, support organizational change management efforts, and measure business outcomes to drive sustainable results. Success in this role requires strong leadership, collaboration, problem-solving, and communication skills, with a focus on fostering a culture of accountability, transparency, and continuous improvement.

    The Minimum Qualifications

    • 5+ years of project management, process improvement, operations, business transformation, or related experience.
    • Experience working with/managing IS providers.
    • QA/Testing background is a strong plus.
    • Experience leading cross-functional initiatives involving multiple stakeholders and competing priorities.
    • Proven ability to manage project plans, action registers, timelines, and deliverables.
    • Strong facilitation, communication, organizational, and problem-solving skills.
    • Experience creating executive-level reporting and status communications.

    The Ideal Qualifications

    • PMP, CAPM, Lean, Lean Six Sigma, Agile, or equivalent certification.
    • Experience leading operational excellence, process improvement, or business transformation initiatives.
    • Strong stakeholder management and influencing skills.
    • Ability to drive accountability and results in a matrixed environment without direct authority.
    • Experience utilizing project management and reporting tools to track execution and performance.
    • Financial Services, Insurance, Operations, or Technology industry experience.
    October 2, 2026
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