IT Architect, Networking
Remote in Atlanta
Direct Hire
Summary:
Designs, develops, recommends networking architectures and policies to ensure the confidentiality, integrity, and availability of systems and data. Ensures optimal performance of resources while maintaining security. Maintains the Wide Area Network, Local Area Network, and wireless networks to prevent unplanned downtime.
Responsibilities:
- Develops the overall design and implementation for the networking infrastructure.
- Serves as a solution expert for upgrades and services for reported issues or for assigned areas.
- Maintains, updates, designs, and develops assigned systems by translating organizational needs.
- Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned systems.
- Provide ongoing research for technologies and strategies that serve to further the infrastructure environment.
- Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors.
- Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.
- Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
- Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
- Creates and maintains detailed technical documentation for assigned systems.
- Provides on-call coverage as deemed appropriate by management.
- Identifies and escalates production-critical issues to appropriate IT personnel.
- Uses ticketing system to log and monitor tickets.
- Participates in projects as deemed appropriate by management.
- Evaluates and corrects issues involving configuration of applications.
- Participates in Disaster Recovery planning, implementation, and testing.
Education, Experience, and Qualifications:
- Minimum of a bachelor’s degree in Business, Technology, or related field with 5 years of relevant IT or Healthcare experience in assigned area required OR High School/GED with 11 years of relevant IT or Healthcare experience in assigned area required.
- Prefer experience with Cisco hardware and software and technical certifications.
- Aruba ClearPass is a plus.
- May be required to travel onsite up to 25% of the time (only if there is a go-live, otherwise this is a remote role).
- Must have the ability to work nights and weekends as needed to support the business (on call rotation).
- Proficient in leading WebEx meetings.