Lead IT Engineer

Title: Lead IT Engineer
Location: Atlanta, GA (On-Site) – Buckhead
Type: Full Time

Role Summary

We are seeking a Lead IT Engineer to take ownership of internal IT systems and day-to-day technology operations. This role is responsible for ensuring that core IT services—spanning devices, identity, collaboration tools, and office infrastructure—operate securely, reliably, and in alignment with business needs.

This is a hands-on leadership position for someone who enjoys solving technical problems while also mentoring others, improving processes, and shaping how IT supports the organization as it grows.

What You’ll Own

• Overall health and operation of IT systems across Mac and Windows environments

• Identity, access, and device management solutions that ensure secure and seamless employee access

• Collaboration and productivity platforms used across the organization

• Office-based IT infrastructure, including networking, hardware, and user-facing technology

• IT support operations for both on-site and remote employees

• Vendor relationships, licensing, and IT-related budgeting

Key Areas of Responsibility

• Maintain and evolve internal IT infrastructure, ensuring systems remain secure, current, and reliable

• Manage identity and access platforms, including user lifecycle management and application integrations

• Administer productivity and collaboration tools, providing both operational oversight and end-user support

• Oversee domain-related services and internal network configurations to support business applications

• Ensure office IT environments are well-supported, including hardware provisioning and connectivity

• Lead IT support efforts by prioritizing issues, improving response times, and guiding best practices

• Partner with security stakeholders to enforce policies related to access control, endpoint protection, and data privacy

• Manage IT vendors, contracts, and licensing while contributing to budget planning and cost optimization

What You Bring

• 10+ years of experience in IT systems administration, support, or infrastructure roles

• Strong working knowledge of macOS and Windows environments, including provisioning and troubleshooting

• Hands-on experience with identity and access management platforms such as Okta (JumpCloud experience is a plus)

• Proven expertise administering Google Workspace and Microsoft 365 environments

• Solid understanding of networking fundamentals, domain management, and office IT infrastructure

• Experience supporting hybrid or distributed teams with both on-site and remote users

• Ability to balance tactical support with longer-term systems improvement

Leadership & Collaboration

• Experience leading or mentoring IT team members or managing external vendors

• Strong organizational and project management skills with a focus on operational efficiency

• Clear communicator who can translate technical topics for non-technical audiences

• Trusted partner to teams across the business

Preferred Background

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline

• Experience improving IT operations in a growing or evolving organization