IT Architect/Analyst, Professional Billing
Remote/Direct Hire
We are seeking an experienced Professional Business Architect/Analyst to design, maintain, and optimize the organization’s application architecture. This role evaluates how future architectural changes impact current systems, identifies upcoming technology needs, and develops application solutions that align organizational requirements with off the shelf software capabilities.
Responsibilities:
• Optimizes application usage and workflow efficiency by integrating key systems.
• Assigned areas include but are not limited to Resolute professional billing, claims, and remittance. Serves as a solution expert for upgrades and services for reported issues or for assigned projects.
• Maintains, updates, designs, and develops assigned applications by translating organizational needs.
• Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.
• Educates and develops Application Analysts, Application Consultants, and other team members.
• Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications.
• Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
• Creates and maintains detailed technical documentation for assigned systems.
• Identifies and escalates production-critical issues to appropriate IT personnel.
• Uses ticketing system to log and monitor tickets.
• Participates in projects as deemed appropriate by management.
• Evaluates and corrects issues involving configuration of applications.
• Participates in Disaster Recovery planning, implementation, and testing.
Education, Experience, Qualifications:
• Bachelor’s degree in Business, Technology, Healthcare, or related field with 5+ years of relevant IT or Healthcare experience OR currently enrolled and within one year of completion with 5+ years of experience OR High School Diploma/GED with 11+ years of relevant experience.
• Professional Billing certification required.
• Expected Reimbursement OR Charge Router certification preferred, but not required.
• Minimum of 5 years of relevant IT/clinical experience required. Prefer 7 or more years of experience in assigned areas.
• Must have the ability to work nights and weekends as needed to support the business (very low call volume).