Compliance Clerk, SR

About the Role

The Senior Compliance Clerk provides essential project, administrative, and operational support to a Marketing Materials Compliance team during a period of significant change across multiple marketing technology platforms.

This role supports a team of compliance professionals by managing documentation, maintaining workflow accuracy, supporting project tracking, and helping keep operations organized. It is not a marketing or compliance expert role, but instead focuses on the administrative and organizational functions that allow technical specialists to concentrate on regulatory case review.

Because the team operates in a regulated environment, the selected candidate must be eligible to complete the non‑registered fingerprinting process required to work with internal systems and compliance‑related data.

What You Will Do

• Perform daily administrative and operational support, including routing cases, organizing workflows, and supporting general team operations.
• Assist with project and tracking activities, documenting the status of firms or teams transitioning across marketing technology platforms.
• Prepare and maintain documentation, communications, process notes, and tracking materials.
• Prioritize and organize incoming communications via email and Slack, helping determine next steps and task sequencing.
• Support change‑management activities connected to updates in marketing technology systems and internal applications.
• Enter, review, and update data with high accuracy and consistency.
• Identify potential workflow issues and escalate as needed.
• Provide structured administrative support to maintain consistency, organization, and process quality.

Required Skills & Experience

• Demonstrated experience supporting teams in a professional corporate environment, preferably in administrative, project‑support, or operations roles.
• Strong attention to detail, accuracy, and organizational skill.
• Clear, professional written communication skills.
• Ability to manage multiple tasks, stay organized, and work independently.
• Comfort using collaboration tools such as Slack, Outlook, Excel, and navigating multiple systems or interfaces.
• Ability to complete the non‑registered fingerprinting process, required for anyone working with regulated systems or compliance‑related information.
• Ability to read, interpret, and update spreadsheet data (advanced Excel is not required).

Preferred Skills

• Professional experience in a service‑oriented or support‑oriented role.
• Experience working in regulated or structured operational environments.
• Familiarity with Power BI (reading/interpreting only; no building required).
• Comfort learning proprietary or internal systems.

Core Competencies

• Communication
• Collaboration
• Organization & Time Management
• Prioritization
• Problem Solving
• Adaptability
• Ownership & Accountability
• Professionalism

Team Structure

This role supports a team of approximately 15–20 compliance professionals, working closely with leadership and a senior consultant to maintain operational efficiency, documentation accuracy, and organizational alignment during ongoing technology and process changes.