Position Summary
This is a high-impact, temporary position focused on maintaining momentum for the Program. The primary objective is to align and prepare four key workstreams, Training, Communications, Readiness, and Support to ensure a seamless launch for the upcoming project phase. This role serves as the bridge between current operations and future requirements prioritizing workstream alignment, gap analysis, and stakeholder continuity, to ensure operational readiness.
Duties
• Assess the current progress of the Training, Communications, Readiness, and Support teams to ensure all activities are synchronized with the broader project roadmap.
• Identify and flag any potential adoption risks or performance gaps that could impact the upcoming rollout, developing immediate mitigation strategies.
• Maintain trusted relationships with agency leaders and stakeholders, ensuring they remain informed, engaged, and “project-ready”.
• Oversee the finalization of critical prep materials, including user readiness assessments and the initial design of the post-implementation support model.
• Lead and motivate four diverse teams (comprising of state and vendor staff), ensuring weekly tasks stay on track and align with PMO milestones.
• Provide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity.
Qualifications
• Proven ability to quickly “step into” a complex project environment and build immediate credibility with a large team.
• Deep understanding of OCM methodologies with specific experience in readiness assessments and alignment strategies.
• Skilled at balancing day-to-day “firefighting” with long-term strategic preparation.