The BSW Project Manager will support optimization of our buried service wire-based functions, advocating for, and collaborating with the buried service wire contractors to maximize operational efficiency.
Scale of Responsibility:
- Support buried drop tickets across multiple states
- Work in concert with contractors and field personnel to drive an exponential increase in buried service wire installations and growth.
Key Responsibilities:
- Jeopardy Management: Point of contact for customer BSW escalations.
- Conduct regular meetings with drop vendors to drive % of drops placed before due date.
- Escalate unresolved issues when needed.
- Proven ability to coordinate activities, track progress, and follow through on issues to resolution.
- Strong problem‑solving skills with the ability to identify potential barriers early and proactively address them.
- Highly organized, detail‑oriented, and capable of managing multiple permits and priorities simultaneously.
Qualifications:
- Bachelors degree or equivalent practical work experience
- Customer-centric mindset
- Ability to prioritize, organize and accomplish multiple and broad range of initiatives within pressured timeframes.
- Ability to effectively implement processes where necessary for successful program delivery
- Apply expert functional and critical thinking skills to resolve business challenges.
- Excellent knowledge of Excel is a must have.
Bonus Points For:
- 25 years of telecom, construction, engineering, permitting, or project coordination experience.
- Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes.
- Experience managing vendors or holding partners accountable to deadlines and quality expectations.
- Familiarity with IQGeo, GIS systems, or utility application systems.