Position: Director of Quality
Location: Atlanta, Georgia
Employment Type: Full Time

Overview:
The Director of Quality will lead the organization’s efforts to ensure product excellence, service reliability, and customer satisfaction. This role is responsible for shaping the company’s quality vision, developing scalable systems, and driving operational improvements that support growth and innovation. As a senior leader, this person will work cross-functionally to elevate performance standards and build a culture centered on accountability and continuous improvement.

Key Responsibilities:

• Define and execute a company-wide quality strategy that aligns with business objectives and customer expectations.
• Build and manage quality programs encompassing product development, manufacturing, service delivery, and supplier performance.
• Lead and mentor a high-performing quality team, promoting collaboration, ownership, and professional growth.
• Develop and maintain metrics and dashboards to track quality, reliability, and customer satisfaction.
• Partner with Engineering, Product Management, and Operations to ensure quality standards are built into every stage of the product lifecycle.
• Oversee compliance with regulatory, safety, and internal process requirements.
• Proactively identify performance risks and implement effective corrective and preventive actions.
• Report quality performance results, insights, and recommendations to executive leadership on a regular basis.

Qualifications:

• Minimum of 10 years of progressive experience in quality, operations, or engineering management, including 5+ years in a leadership capacity.
• Proven success designing and managing quality systems within a complex technical or product-driven environment.
• Strong understanding of process improvement methodologies such as Lean, Six Sigma, or ISO standards.
• Bachelor’s degree in Engineering, Quality Management, or a related technical discipline required; advanced degree preferred.
• Exceptional leadership, communication, and analytical skills with the ability to influence at all organizational levels.
• Experience collaborating across global or multi-functional teams to deliver measurable business outcomes.

Job Title: AV Specialist
Location: Atlanta, GA (In-Office Required)

 

Job Summary
Our client is seeking an experienced AV Specialist to design, manage, and support the technologies that power our collaboration and meeting spaces. This role focuses heavily on Microsoft Teams Rooms (MTR) across all conference rooms, ensuring seamless audio, video, and collaboration experiences. The specialist will support partner meetings, CEO-led town halls, all-hands events, and executive sessions, delivering world-class reliability and production quality.

Key Responsibilities

Conference Room Technology & Support

• Configure, manage, and support all Microsoft Teams Rooms (MTR) environments.
• Manage and troubleshoot Logitech Teams-certified devices including cameras, microphones, speakers, and control consoles.
• Ensure AV system integration with Microsoft Outlook for streamlined room reservations.
• Maintain conference room readiness through regular checks and preventive maintenance.

 

Meetings & Events

• Provide end-to-end AV and technical support for executive and enterprise-wide events, including CEO town halls, partner sessions, and all-hands meetings.
• Assist with live event production, including audio setup, video feeds, camera operation, and PowerPoint support.
• Integrate AI features and Microsoft Copilot into presentations and collaboration workflows when applicable.
• Serve as the primary AV point of contact during live events to ensure smooth, uninterrupted execution.

 

Systems Integration & Innovation

• Collaborate with IT and Facilities to continuously enhance the conference room technology experience.
• Recommend and implement AI-enabled collaboration tools for meetings, content sharing, and hybrid work environments.
• Uphold best practices around security, reliability, and scalability of the AV infrastructure.

 

User Training & Support

• Train and guide employees on using Microsoft Teams Rooms and AV equipment.
• Develop user-friendly documentation, guides, and resources to improve self-service capabilities for executives and staff.

Qualifications & Skills

• Certified Technology Specialist (CTS) is required.
• Proven experience configuring and supporting Microsoft Teams Rooms (MTR).
• Strong knowledge of conference room AV systems, including cameras, microphones, speakers, and controllers.
• Hands-on experience with Logitech Teams-certified hardware.
• Familiarity with audio DSPs, video distribution systems, and live streaming platforms.
• Experience supporting high-visibility events such as executive meetings, town halls, and all-hands sessions.
• Solid understanding of the Microsoft 365 ecosystem (Teams, Outlook, PowerPoint, Copilot).
• Excellent troubleshooting skills and ability to perform under pressure.
• Strong communication and interpersonal skills for supporting executives and large groups.

Preferred Experience

• Associate degree in Audio Engineering, Network Technology, or Broadcasting/Media Technology.
• Certification in Microsoft Teams Rooms.
• Vendor-specific AV certifications (e.g., Crestron, Logitech, Poly).
• Experience integrating AI into collaboration workflows.
• Familiarity with hybrid meeting strategies and modern workplace solutions.

 

Salesforce Business Analyst

Type: Full-Time, Permanent
Location: Hybrid (3 days onsite – Cumberland/Smyrna area)
Urgency: High – Hiring ASAP

We are supporting a company undergoing a major technology expansion following a recent acquisition. They are transitioning Salesforce support in-house and seeking a Salesforce Business Analyst who can act as a functional liaison between the business and an offshore development team. This role is ideal for someone who is strong in business analysis, comfortable navigating Salesforce, and able to guide teams toward efficient, scalable solutions.

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Key Responsibilities

• Lead requirements gathering, process mapping, documentation, and user story creation.

• Serve as the primary liaison between business stakeholders and offshore Salesforce developers.

• Support UAT, backlog grooming, and sprint-related activities.

• Review proposed solutions, push back on over-engineering, and promote out-of-the-box Salesforce functionality.

• Navigate Salesforce comfortably (reports, dashboards, record types, page layouts, basic setup).

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Must-Have Experience

• Strong functional BA background with hands-on Salesforce experience (primarily Sales Cloud).

• Ability to communicate effectively with offshore teams and ensure clarity of requirements.

• Experience in an enterprise environment preferred.

• Project-based Salesforce experience valued over total years.

• Excellent communication, documentation, and cross-functional collaboration skills.

 

Job Title: Technology Services Engineer – MSP

Work Location: Gainesville, FL

Direct Hire

 

Immediate need for a Technology Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care!

Join a fast-growing healthcare technology services provider that delivers secure, reliable IT solutions enabling providers to focus on patient care. We’re seeking a Technology Services Engineer who combines deep technical expertise with strong client management skills to ensure the success of our healthcare partners.

This is a hybrid role that blends technical leadership, project execution, and client relationship ownership. You’ll serve as the primary technical liaison for key accounts—solving complex infrastructure issues, driving service adoption, and ensuring alignment between IT strategy and business outcomes.

 

What You’ll Do:

• Serve as the technical lead and primary point of contact for assigned client accounts, managing major technical issues, security incidents, and IT projects.
• Build trusted client relationships through clear communication and solution-oriented engagement.
• Lead deployments and implementations across servers, networks, cloud services (M365/Azure), and cybersecurity platforms.
• Manage project delivery from scope to execution, ensuring success across timeline, budget, and client satisfaction.
• Respond to and coordinate critical incidents, collaborating with internal engineers and third-party vendors to drive resolution.
• Provide Tier 3 technical support—troubleshooting and resolving complex infrastructure or system issues escalated from other teams.
• Oversee the service ticket lifecycle for assigned accounts, guiding technicians on prioritization and closure.
• Develop and maintain client technology roadmaps, identifying opportunities to improve reliability, performance, and security.
• Maintain accurate documentation of systems, configurations, and service activities in internal systems (e.g., ConnectWise).
• Mentor junior engineers and share best practices to improve team knowledge and performance.

 

What You’ll Bring:

• Proven experience managing client relationships in a technical or managed services setting.
• Strong Tier 3 technical proficiency across infrastructure, networking, Microsoft 365/Azure, and cybersecurity.
• Demonstrated success in technical project leadership and client-facing solution delivery.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear business terms.
• Strong time management and multitasking skills to balance multiple clients, tickets, and projects.
• Bachelor’s degree in Information Technology, Computer Science, or a related technical discipline.

 

Why You’ll Love Working Here:

• Partner directly with healthcare organizations whose technology impacts real patient outcomes.
• Work alongside skilled engineers and service leaders who value collaboration and innovation.
• Engage in technically challenging, meaningful work where your expertise drives results.
• Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and paid holidays

 

Position Summary:

We are seeking a Software Development Lead to architect, design, and develop scalable web, mobile, and backend applications, along with API services. This role involves hands-on coding, team leadership, roadmap planning, and technical decision-making. You will collaborate closely with cross-functional teams to drive the delivery of robust software solutions and ensure the quality, performance, and stability of our systems.

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Key Responsibilities:

• Lead the design and development of web, mobile, and backend systems, ensuring high-quality architecture and implementation.

• Own major deliverables end-to-end and drive the engineering roadmap.

• Manage the full software development life cycle (SDLC) for complex projects with strategic impact.

• Collaborate with senior engineers, product managers, and support teams to define technical solutions and implement features.

• Champion best practices for software development, including code reviews, testing, documentation, and deployment.

• Ensure operational excellence by monitoring production services and responding to system incidents.

• Provide deep technical leadership and mentorship within Agile Scrum teams.

• Design and produce user-centered artifacts including journey maps, personas, wireframes, and interactive mockups.

• Develop responsive UI/UX designs for web, mobile, and embedded interfaces across various platforms and devices.

• Coordinate with internal teams to ensure seamless integration of new and existing systems.

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Required Qualifications:

• 3+ years of hands-on experience in front-end technologies: HTML5, CSS3, JavaScript.

• Proven experience building responsive web applications and user interfaces.

• Strong knowledge of RESTful APIs—consumption, interaction, and integration.

• Experience across the full software development lifecycle—from concept to deployment.

• Proficiency with React or similar front-end frameworks (e.g., Angular, Ember, Backbone).

• Familiarity with browser debugging tools (e.g., Firebug, Chrome DevTools).

• Understanding of CSS behavior and its impact on cross-browser compatibility.

• Experience gathering and analyzing business and technical requirements.

• Demonstrated ability to lead Agile development teams and deliver high-impact solutions.

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Preferred Skills:

• UX design experience for web and mobile applications.

• Experience with back-end languages and services integration.

• Knowledge of embedded systems or emerging device interfaces is a plus.

• Strong communication and cross-functional collaboration skills.

Willow IT Pharmacist Enterprise Architect
Direct Hire | Full-Time | Remote – Prefer candidates in EST or CST Time Zones

Competitive Sign-On Bonus!

 

Position Overview

We are seeking a highly skilled and motivated Willow IT Pharmacist Enterprise Architect to join our team in a remote capacity (occasional travel may be required). The ideal candidate will bring both clinical pharmacy expertise and technical proficiency in Epic Willow and Beacon to support oncology workflows and ensure safe, effective, and efficient patient care. The role requires active U.S. pharmacist licensure and a strong background in oncology, with a preference for candidates who are already Epic certified on Willow, and ideally Beacon.

 

Key Responsibilities

• Serve as the primary IT Pharmacist for Epic Willow build, implementation, optimization, and support.
• Collaborate with medical oncologist, clinical pharmacy, oncology nursing and IT teams to design and optimize workflows that improve oncology treatment planning, order sets, and medication management.
• Participate in system build, testing, validation, and documentation activities in Epic Willow and Beacon.
• Analyze, design, and implement oncology protocols, treatment plans, and order sets to align with clinical standards of care.
• Troubleshoot issues and provide support to end-users, ensuring timely resolution of Beacon/Willow-related problems.
• Partner with key stakeholders to identify opportunities for system enhancements and workflow improvements.
• Ensure compliance with regulatory standards, patient safety initiatives, and organizational policies.
• Participate in ongoing education and training to maintain Epic certifications and stay current with oncology and pharmacy best practices.

 

Qualifications

Required:

• Licensed Pharmacist in the U.S. (any state).
• Strong oncology background (combination of clinical and/or IT).
• Experience with Epic.
• Ability to achieve and maintain Epic certifications.
• Epic experience strongly preferred.

 

Preferred:

• 1^st Preference: Epic Willow and Beacon certifications.
• 2^nd Preference: Epic Beacon certification and able to obtain a Willow certification within 60 days of employment.
• 3^rd Preference: An oncology background that is able to obtain Willow and Beacon certifications within 60 days of employment.
• Experience in building oncology protocols, treatment plans, and order sets.
• Prior experience in pharmacy informatics roles.

 

 

Program Analyst

Full Time/Perm Opportunity

Marietta, GA

Hybrid Work Schedule: 3 days onsite / 2 days remote

Are you in search of a new career opportunity with one of Georgia’s largest not-for-profit healthcare organizations? Would joining a a team that focuses on the support and well-being of their clinical workforce also be of interest?

 

We are in search of an Analyst who can help manage the data extraction, tracking, and reporting of key indicators that support the overall health and well-being of the clinical workforce including physicians, nurses, practice providers and beyond. This Analyst will work across multiple teams including clinical and operational leaders, SME’s, Data & Insights Teams, and IT to ensure the overall success of the Clinician Well-being program.

 

Specific Areas of focus will include:

 

Analytics & Visualization Development

• Extracts data from a variety of sources, including Epic, Epic Signal, internal platforms, etc.
• Extracts data using methodology that ensures accuracy and alignment with specified project aims and ensure
• Analyzes multi-source data trends and uses data to identify potentially at-risk clinicians, groups of clinicians, etc.
• Works directly with stakeholders to understand the business requirements for information needs
• Selects the most appropriate visualization tool and delivery mechanism for requests
• Designs, develops, documents and distributes the selected visualization while working with stakeholder guidelines

 

Planning & Process

• Acts as a liaison with stakeholders to communicate data structure or metric needs for appropriate data model build, including IT responsible for data warehousing
• Develops a working knowledge of the lineage, meta-data, and overall meaning of data being analyzed
• Identifies and sources (where possible), data quality issues impacting analyses and brings issues to leadership and other appropriate individuals attention
• Understands benchmarking and comparative analysis techniques and interpretation
• Develops an excellent understanding of data transformed, managed, and reported specifically by the EI team (e.g., cost accounting, operational benchmarking, quality benchmarking, patient satisfaction, etc.)
• Participates in the planning process of new initiatives/projects to identify data needs
• Develops and standardizes processes to conduct thorough needs assessments
• Develops surveys and other accessible methods of data collection when needed
• Works with behavioral health team members to make needed data accessible
• Consults with leadership to develop databases with optimal ability to track data over time

 

Interpretation & Reporting

• Maintains an understanding of relational databases in concept and how to practically work data housed within
• Maintains an understanding of a variety of technology tools to present information (e.g., SQL, SSRS, Power BI, Advanced MS Excel, MS SharePoint, SAS, etc.)
• Schedules times to review findings of analyses with project leads
• Provides statistical findings related to priority initiatives/aims to project leads
• Provides on-time visual summaries and reports to team members and prepares summaries for newsletters and other communication streams

 

Required Minimum Education:

• Bachelors Degree – Information Systems or Bachelors Computer Engineering or Bachelors Applied Mathematics (a plus)

Required Minimum Experience:

• Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization.
• 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau and Power BI.
• Previous clinical background/experience and familiarity working with healthcare specific data, concepts, and terminology.
• Significant experience in data analytics and visualization.
• Strong background in designing and building publication-ready interactive and self-guided data visualizations using Tableau, Power BI and/or other BI tools along with diverse sets of structured and unstructured data.
• Excellent analytical and problem-solving skills and strong attention to detail and accuracy and a sense of personal accountability.

Junior API Integration Engineer
Direct Hire | Atlanta, GA

Are you a visionary technology leader ready to make an impact? Our client is seeking a highly motivated Junior API Integration Engineer to lead solutions implementation projects, spearhead AI initiatives, and drive API integrations across product offerings. This hands-on role requires a strategic thinker with deep technical expertise and the ability to collaborate effectively with C-level executives and senior leadership.

Key Responsibilities:

• Lead Solutions Implementation Projects: Drive technology solutions from conception to completion, ensuring alignment with organizational goals and timelines.

• AI Project Leadership: Implement and lead AI initiatives, leveraging cutting-edge technologies to enhance business outcomes.

• API Integration: Utilize APIs to integrate and optimize products, ensuring seamless connectivity and functionality.

• Strategic Collaboration: Partner with C-level executives and senior leadership to define strategies, develop technology roadmaps, and align solutions with business objectives.

• Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring clear communication and collaboration across the organization.

• Performance Monitoring: Establish metrics and benchmarks to evaluate the impact and effectiveness of technology initiatives, driving continuous improvement.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred.

• Experience: 2-5 years in hands on API integration

• Technical Expertise: Knowledge and passion for AI technologies, LLMs, and emerging technology trends.

• Communication: Excellent interpersonal and communication skills, capable of engaging effectively with C-level executives and senior leadership.

• Strategic Thinking: Skilled in developing and executing technology strategies that drive innovation and organizational success.

Work Arrangement:

• Onsite for the first 90 days to ensure a smooth onboarding and alignment with team objectives.

• Transition to a hybrid schedule thereafter.

Why Join:
This is a unique opportunity to work at the forefront of technology, lead transformative projects, and collaborate with executive leadership to drive innovation and business impact.

Now Hiring: Investment Partnership Accountant
Location: Hybrid in Phoenix, AZ 
Type: Full-Time

Do you thrive in the details of accounting? Are you someone who prefers depth and accuracy over constant change? If so, we want to talk to you.

We’re searching for an Investment Partnership Accountant with a passion for precision to join our team. This is a highly specialized role focused on tax allocations and the unique demands of investment partnership accounting. It’s back-office, steady, and secure, with clear responsibilities and minimal surprises. Perfect for someone who finds satisfaction in clean reconciliations, solid financials, and accurate IRS reporting.

What You’ll Do:

• Apply and track IRS tax allocations: 704(b), 704(c), and book-to-tax realized gains/losses

• Reconcile bank accounts and maintain general ledger accuracy

• Prepare annual financial statements and partner basis tracking

• Record and manage capital contributions and distributions

• Account for debt investments, passthrough entities, and marketable securities

• Support the accounting behind complex investment transactions

What You Bring:

• 3–5 years of experience in investment partnership accounting

• Hands-on knowledge of 704(b) and 704(c) allocations

• Strong skills in reconciliations and financial statement prep

• High attention to detail and commitment to accuracy

• Bachelor’s degree in Accounting preferred (CPA a plus but not required)

Why This Role:

• Job security in a niche, technical space

• Minimal client-facing pressure — just focused, meaningful work

• Immediate need, with a streamlined hiring process

If you’re looking for a long-term opportunity in a specialized corner of accounting, this is it. 

TAG CX Sponsorship & Finance Committee Internship

Hybrid Remote | Part-Time | January–June 2026
 Remote with ability to attend TAG events in the Atlanta area
 3–8 hours/week (varies by task)
18-week duration
Unpaid internship

About the Role

We’re looking for a proactive, intellectually curious intern to support the Sponsorship & Finance Committee. In this role, you’ll research potential sponsors, uncover insights on companies and their leadership, and help shape strategies that support committee initiatives. You’ll play a key part in preparing sponsorship materials, documenting processes, and maintaining stakeholder engagement.

This is a great opportunity for someone looking to build experience in business development, event strategy, partnership cultivation, and organizational finance within a professional network-driven environment.

What You’ll Do

• Research potential sponsors and provide high-level briefings for committee review.
• Organize and enhance documentation related to sponsorship tiers and processes.
• Support sponsor outreach, engagement, and communication.
• Assist in building and maintaining internal records for sponsorship and finance operations.
• Attend at least two TAG–CX Society events to gain real-world exposure.

What You Bring

• Strong research and analysis capabilities, with the ability to present findings clearly.
• Excellent written and verbal communication.
• Solid data organization and documentation skills.
• Basic project management abilities.

Who You Are

• Highly organized, detail-oriented, and self-directed.

• Comfortable working independently in a remote environment.
• Confident engaging with external professionals.
• Energized by brainstorming sponsorship ideas, building partnerships, and supporting events.

Why This Internship?

Gain hands-on experience influencing sponsorship strategy
Build professional relationships with industry leaders
Develop skills in business research, stakeholder relations & program support
Be part of a dynamic committee within the TAG–CX Society

If you’re enthusiastic, resourceful, and ready to contribute to strategic committee work, we’d love to meet you.

Apply today and help shape the future of sponsorship strategy!

Digital Marketing Manager

Overview
We are seeking a data-driven Marketing Manager to lead content strategy and digital demand generation efforts for a technology-focused business unit. This role is responsible for driving site traffic, converting visitors into leads, and optimizing campaign performance through content creation, automation, and analytics. The position works cross-functionally with marketing, creative, and product teams.

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Responsibilities

• Develop and manage content that attracts and engages a qualified audience, including blogs, reports, webinars, infographics, and additional awareness/consideration-stage materials.

• Partner with creative teams to produce high-value assets such as ebooks, videos, case studies, and whitepapers.

• Drive new lead generation—particularly marketing-qualified leads—by optimizing calls-to-action, landing pages, and other lead generation channels.

• Enhance and maintain marketing automation and lead nurturing workflows, including emails, forms, segments, CTAs, social posts, and landing pages.

• Publish blog content regularly to support campaigns and increase site visibility through SEO, social media, and subscriber engagement.

• Grow and nurture the subscriber base by delivering helpful and relevant content tailored to audience needs.

• Improve organic search performance through ongoing SEO optimization.

• Collaborate with product teams to communicate product updates and educate internal and external stakeholders on product features and benefits.

• Produce product-focused content such as website copy, landing pages, blog posts, and sales enablement materials to support market positioning.

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Qualifications

Required:

• BA/BS degree or equivalent experience in marketing

• 3+ years of experience in B2B digital marketing or content marketing

• Strong communication skills and creative thinking abilities

• Ability to leverage data to drive marketing decisions

Preferred:

• Degree in Marketing or Communications

• Experience with SEO, Google Analytics, and LinkedIn Ads

• Familiarity with SaaS or IoT markets
• 2+ years of experience using HubSpot for automation, blogging, and workflow-based lead nurturing
  

Title: Associate System Administrator (Intake to Pay Process Specialist)

Location: Milwaukee, WI

Type: Hybrid (3 days onsite per week)

Duration: ASAP – 02/28/2026

Perks: Competitive Rates, Benefits, free daily lunch when onsite

Job Description:

We are seeking a process-oriented professional with strong communication and collaboration skills to support the Intake to Pay (I2P) process. This role requires a solid understanding of procurement processes and systems, along with the ability to adapt in a fast-paced, dynamic environment.

Key Responsibilities

• Provide support for the Intake to Pay (I2P) process in partnership with internal teams, business owners, and functional peers.
• Demonstrate knowledge of I2P processes and systems, including how they enable stakeholder workflows across the enterprise.
• Document data mapping between systems supporting the I2P process.
• Generate reports to monitor and improve data quality for purchase requisitions, purchase orders, contracts, and supplier information.
• Understand how system configuration enables business processes.
• Support ongoing innovation and process improvements to enhance efficiency in supplier-related workflows.
• Build strong relationships with cross-functional groups (e.g., Legal, Risk Assurance) to streamline processes.
• Participate in defining system configurations to enable business processes.

Qualifications

• Bachelor’s degree in Business, MIS, MITM, Engineering, or related field (or equivalent experience).
• 3–5 years of experience in process design, procedure development, and system configuration preferred.
• Strong understanding of business needs with the ability to build trust and confidence.
• Demonstrated flexibility to manage changing priorities and concurrent assignments.
• Strong analytical and problem-solving skills; ability to make timely decisions with limited guidance.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with information systems.
• Excellent research, planning, and organizational skills with high personal initiative.

Must Have:

• Ability to identify process improvement opportunities and build automation.
• Ad hoc reporting and analysis of complex business processes.

Nice to Have:

• Category Management Process experience.
• Data Mapping expertise.

About the Team

We define processes, configure systems, and generate insights from the data collected to drive efficiency and innovation.